Epson Perfection V500 - Manual (Page 224)

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Optional Automatic Document Feeder Problems
You Cannot Scan Using the Automatic Document Feeder
Paper Jams in the Automatic Document Feeder
You Cannot Scan Using the Automatic Document Feeder
Make sure the optional ADF is installed correctly. See Installing the Automatic
Document Feeder for instructions.
Make sure you have selected either Office or Professional Mode in Epson Scan. See
Scanning Using the Automatic Document Feeder for instructions.
Make sure Auto Detect, ADF, or Document Table is selected as the Document
Source in Epson Scan. See Scanning Using the Automatic Document Feeder for
instructions.
If the ADF is open, close it and try scanning again.
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Paper Jams in the Automatic Document Feeder
If paper jams inside the ADF, open the ADF and remove any paper from the document table.
Then look to see if paper is extending from either end of the feeder.
To clear the jammed paper, follow these steps:
Turn off the scanner using its power switch.
If the ADF is open, close it.
Press down the release lever on the left side of the feeder to slightly raise the feeder
mechanism.