Cisco ASA 5505 - Manual (Page 1813)

C H A P T E R
80-1
Cisco ASA 5500 Series Configuration Guide using the CLI
80
Configuring Anonymous Reporting and
Smart Call Home
The Smart Call Home feature provides personalized, e-mail-based and web-based notification to
customers about critical events involving their individual systems, often before customers know that a
critical event has occurred.
The Anonymous Reporting feature is a subfeature of the Smart Call Home feature and allows Cisco to
anonymously receive minimal error and health information from the device.
Note You might have received a popup dialog that invites you to do the following:
• Enable Anonymous Reporting to help improve the ASA platform.
• Register for Smart Home Notifications to receive personalized, proactive assistance from Cisco.
For information about the dialog, see the “Anonymous Reporting and Smart Call Home Prompt” section
on page 80-3 .
This chapter describes how to use and configure Anonymous Reporting and Smart Call Home, and it
includes the following sections:
• Information About Anonymous Reporting and Smart Call Home, page 80-1
• Licensing Requirements for Anonymous Reporting and Smart Call Home, page 80-4
• Prerequisites for Smart Call Home and Anonymous Reporting, page 80-5
• Guidelines and Limitations, page 80-5
• Configuring Anonymous Reporting and Smart Call Home, page 80-6
• Monitoring Smart Call Home, page 80-19
• Configuration Example for Smart Call Home, page 80-19
• Feature History for Anonymous Reporting and Smart Call Home, page 80-20
Information About Anonymous Reporting and Smart Call Home
This section includes the following topics:
• Information About Anonymous Reporting, page 80-2
• Information About Smart Call Home, page 80-4