Chapter 7. error message handling, Error message and corrective actions, Failure symptoms – HiTi P520L User Manual

Page 23

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Chapter 7. Error Message Handling

Error Message and Corrective Actions


LCD Message

Status

Corrective Action

0100 Cover Open

The front cover is opened Close the front cover

0101 Cover Open fail

The front cover is not
opened

Press the button

again

to reset

0200 IC chip missing

No RFID key

Make sure the RFID tag
attached on the cover of
spool

0201 Ribbon Missing

No Ribbon detected

Load the ribbon spool

0202 Ribbon Mismatch

Installed ribbon does not
match RFID tag

Replace the right RFID tag
and adhere to ribbon
spool

0203 Security Check fail

Unsupported ribbon type Replace to the right

ribbon

0300 Ribbon Out

The ribbon is empty

Replace the ribbon

0400 Paper Out

Paper is not loaded

Load the paper roll

0401 Paper Out

The paper is empty

Replace the paper roll

0402 Paper Not Ready

Paper roll is installed
incorrectly

Reload the paper roll in
right direction

0500 Paper Jam

Paper jammed while
printing

Remove jammed paper

0600 Paper Mismatch

Loaded paper roll size is
not match to ribbon

Replace the right paper
roll size

Failure Symptoms
When detecting a failure symptom, check the printer regarding the following
table.


Symptom

Action

Power is not switch on

Please check if the power cable is firmly

connected

The personal computer does not
recognize the printer

Check if the USB cable is connected to the
personal computer or printer

The printer does not ready

Check if the front cover is properly closed

Check if paper is jammed in the printer

When the paper setting lamp goes off, insert

the edge of the paper until the paper setting

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