Where to get help, Epson technical support – Epson 777 User Manual

Page 41

Advertising
background image

37

Where To Get Help

If you need help with your printer or its software, including EPSON Software

Film

Factory,

see the contact information below. For help with other creative applications

on the printer software CD-ROM, see page 38 for contact information. If you need
help using other software with an EPSON product, see the documentation for that
software for technical support information.

EPSON Technical Support

EPSON provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed in the following table:

Service

Access

World Wide Web

From the Internet, you can reach EPSON Support at
http://www.epson.com. At this site, you can download
drivers and other files, look at documentation such as product
brochures and user manuals, and access troubleshooting
information.

EPSON Internet
FTP Site

If you have Internet FTP capability, use your Web browser (or
other software for FTP downloading) to log onto ftp.epson.com
with the user name anonymous and your e-mail address as the
password.

EPSON E-MAIL
Technical Support

To receive technical advice through e-mail, go to
http://www.epson.com and complete the form under the
troubleshooting tab, as requested.

Automated
Telephone Services

A variety of automated help services are available 24 hours a
day, seven days a week. To use these services, you must have
a touch tone telephone and call (800) 922-8911.

Advertising
This manual is related to the following products: