Garbled terminal display, Troubleshooting the switch during the operation, Power supply system failure – H3C Technologies H3C S10500 Series Switches User Manual

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Garbled terminal display

If terminal display is garbled, verify that the following settings are configured for the terminal, for

example, HyperTerminal:

Baud rate—9,600

Data bits—8

Parity—none

Stop bits—1

Flow control—none

When you modify the settings for the console port of the switch, configure the same settings for the

console terminal.

Troubleshooting the switch during the operation

Use display commands to examine the configuration for configuration errors or examine statistics for

exceptions.
If any configuration error is found, re-configure the switch or restore the factory-default settings.

Power supply system failure

If the switch is operating correctly, the LEDs on the power supply (AC LED and DC LED) are green. For

more information, see "

Appendix C LEDs

."

After a power supply is disconnected from its power source, it is normal that the power LEDs stay ON for
several seconds.
If the power LEDs are off or not green, examine the power supply for an exception, as follows:

1.

If the DC LED is orange, the power supply has transitioned to the over-temperature protection state.
Examine the cooling system for inadequate ventilation, and make sure every empty slot has been

covered by a blank filler panel.

2.

If the DC LED is red, the power supply has transitioned to a self-protection state because of a power

supplying problem. Examine the power supply for output short circuit, output over-current, output
over-voltage, input under-voltage, or remote disconnection.
The DC LED also turns red if the input of the power supply is disconnected while the other power
supply is operating correctly. In this case, connect the input or keep the input disconnected as

needed.

3.

Examine the power cable connections. If a power cable is loose, re-plug the power cable. If a
power cable is broken, replace it.

4.

Examine the power module installation. If the power module is not fully seated, re-install the power
module to make sure it has a close contact with the backplane of the switch.

5.

Examine the power supply system. Make sure the power supply system operates correctly and

provides a normal voltage.

6.

If the switch has empty power module slots, unplug the power module, plug the power module into
an empty power module slot after all LEDs on the power module are off, and verify that the power

module can operate correctly.

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