Epson Expression Home XP-342 User Manual

Page 28

Advertising
background image

a. Error code

Code

Solution

E-1

❏ Make sure that the Ethernet cable is connected to the printer, a hub, or other network devices.
❏ Make sure that the hub or other network devices are turned on.

E-2

E-3

E-7

❏ Make sure that the access point is turned on.
❏ Check that the computer or other devices are connected correctly to the access point.
❏ Place the printer close to the access point. Remove any obstacles between them.
❏ If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on

the network connection report.

❏ To establish a network using push button setup, check that the access point supports WPS. If it does not

support WPS, you cannot establish a network using push button setup.

❏ Check that only ASCII characters (alphanumeric characters and symbols) are used for the SSID. The printer

cannot display an SSID which contains any characters other than ASCII characters.

❏ Check the SSID and password before connecting to the access point. If you are using an access point with its

default settings, the SSID and password are on the label. If you do not know the SSID and password, contact
the person who set up the access point, or see the documentation provided with the access point.

❏ When you want to connect to an SSID generated using the tethering function on a smart device, check the

SSID and password in the documentation provided with the smart device.

❏ If the Wi-Fi connection is suddenly disconnected, check the following. If any of these are applicable, reset the

network settings using the installer. You can run it from the following website.

http://epson.sn

> Setup

❏ Another smart device was added to the network using push button setup.
❏ The Wi-Fi network was set up using any method other than push button setup.

E-5

Make sure the access point's security type is set to one of the following. If it is not, change the security type on
the access point, and then reset the printer's network settings.

❏ WEP-64 bit (40 bit)
❏ WEP-128 bit (104 bit)

❏ WPA PSK (TKIP/AES)

*

❏ WPA2 PSK (TKIP/AES)

*

❏ WPA (TKIP/AES)
❏ WPA2 (TKIP/AES)

*

: WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal.

E-6

❏ Check if the MAC address filtering is disabled. If it is enabled, register the printer's MAC address so that it is

not filtered. See the documentation provided with the access point for details. You can check the printer's
MAC address from the Network Status part on the network connection report.

❏ If the access point's shared authentication is enabled on the WEP security method, make sure the

authentication key and index are correct.

E-8

❏ Enable DHCP on the access point when the printer's Obtain IP Address is set to Auto.
❏ If the printer's Obtain IP Address is set to Manual, the IP address you manually set is out of range (for

example: 0.0.0.0) and it is disabled. Set a valid IP address from printer's control panel or Web Config.

User's Guide

Network Settings

28

Advertising