Samsung Galaxy S8 User Manual

Page 179

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Settings

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Note: When you sign in to a Google Account on your
device, Factory Reset Protection is activated. This
protects your device in the event it is lost or stolen.
For more information, see “Factory Reset Protection” on
page 12.

If you reset your device to factory default settings with
the Factory Reset Protection (FRP) feature turned
on, you must enter the user name and password
for a registered Google Account to regain access to
the device. You will not be able to access the device
without the correct credentials.

Warning: If you reset your Google Account password, it
can take 24 hours for the password reset to sync with
all devices registered to the account.

Before resetting your device:
1. Verify that the information you want to keep has

transferred to your storage area.

2. Log in to your Google Account and confirm your

user name and password.

To reset your device:
1. From a Home screen, swipe up to access Apps.

2. Tap

 Settings > General management > Reset >

Factory data reset.

3. Tap Reset and follow the prompts to perform the

reset.

4. When the device restarts, follow the prompts to set

up your device.

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