Additional information, Information about compatible devices, Troubleshooting – Sony MHC-V11 User Manual

Page 33: Information about compatible, Devices troubleshooting, Websites for compatible devices

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33

GB

Additional Inf

orma

tion

MHC-V11.4-582-493-21(1)

Additional Information

Information about
compatible devices

About supported USB devices

• This system supports USB Mass

Storage Class only.

• This system supports FAT formatted

USB devices only (except exFAT).

• Some USB devices may not work

with this system.

About BLUETOOTH communication
for iPhone and iPod touch

Made for

• iPhone 6 Plus

• iPhone 6

• iPhone 5s

• iPhone 5c

• iPhone 5

• iPhone 4s

• iPod touch (6th generation)

• iPod touch (5th generation)

Websites for compatible devices

Check the websites below for the

latest information about compatible

USB and BLUETOOTH devices.
For customers in the USA:

http://esupport.sony.com/
For customers in Canada:

http://esupport.sony.com/CA
For customers in Europe:

http://www.sony.eu/support
For customers in Latin America:

http://esupport.sony.com/LA
For customers in other countries/

regions:

http://www.sony-asia.com/support

Troubleshooting

If a problem occurs while operating

the system, follow the steps described

below before consulting your nearest

Sony dealer. If an error message

appears, be sure to make a note of the

contents for reference.

1

Check to see if the
problem is listed in this
Troubleshooting”
section.

2

Check the following customer
support websites.

For customers in the USA:

http://esupport.sony.com/
For customers in Canada:

http://esupport.sony.com/CA
For customers in Europe:

http://www.sony.eu/support
For customers in Latin America:

http://esupport.sony.com/LA
For customers in other countries/

regions:

http://www.sony-asia.com/

support

You will find the latest support

information and a FAQ at these

websites.

Note that if the service personnel

changes some parts during repair,

these parts may be retained.

If “PROTECT” appears on the
display

Immediately unplug the AC power

cord, and check the following items

after “PROTECT” disappears.

• Is anything blocking the

ventilation holes of the system?

• Is the USB port short-circuited?

After you have checked these

above items and found no

problems, reconnect the AC power

cord, and turn on the system. If the

issue persists, contact your nearest

Sony dealer.

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