10 appendix, Troubleshooting, Appendix – Canon PowerShot SX60 HS User Manual

Page 174

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174

Before Use

Basic Guide

Advanced Guide

1

Camera Basics

2

Auto Mode /

Hybrid Auto Mode

3

Other Shooting Modes

5

Tv, Av, M, C1, and C2 Mode

6

Playback Mode

7

Wi-Fi Functions

8

Setting Menu

9

Accessories

10

Appendix

Index

4

P Mode

Troubleshooting

If you think there is a problem with the camera, first check the following.

If the items below do not solve your problem, contact a Canon Customer

Support Help Desk.

Power

Nothing happens when the ON/OFF button is pressed.

Confirm that the battery pack is charged (= 18).

Confirm that the battery pack is inserted facing the correct way (= 19).

Confirm that the memory card/battery cover is fully closed (= 19).

Dirty battery terminals reduce battery performance. Try cleaning the terminals

with a cotton swab and reinserting the battery pack a few times.

The battery pack runs out of power quickly.

Battery performance decreases at low temperatures. Try warming the battery

pack a little by putting it in your pocket, for example, ensuring that the terminals

do not touch any metal objects.

Dirty battery terminals reduce battery performance. Try cleaning the terminals

with a cotton swab and reinserting the battery pack a few times.

If these measures do not help and the battery pack still runs out of power soon

after charging, it has reached the end of its life. Purchase a new battery pack.

The lens is not retracted.

Do not open the memory card/battery cover while the camera is on. Close the

cover, turn the camera on, and then turn it off again (= 19).

The battery pack is swollen.

Battery swelling is normal and does not pose any safety concerns. However, if

battery swelling prevents the battery pack from fitting in the camera, contact a

Canon Customer Support Help Desk.

Display on a TV

Camera images look distorted or not displayed on a TV (= 157).

10

Appendix

Helpful information when using the camera

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