If you have problems, Troubleshooting – Sony Cyber-shot DSC-RX100 IV User Manual
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If you have problems
If you have problems
Troubleshooting
Battery pack and power
You cannot insert the battery pack into the product. [267]
You cannot turn on the product. [268]
The power turns off suddenly. [269]
The remaining battery level indicator shows an incorrect level. [270]
The charge lamp on the product flashes when charging the battery pack. [271]
The battery pack is not charged. [272]
The monitor does not turn on even when the product is turned on. [273]
Shooting still images/movies
You cannot record images. [274]
There is a clacking sound when the brightness of the subject changes. [275]
Recording takes a long time. [276]
The same image is captured multiple times. [277]
The shutter is released continuously. [278]
The image is out of focus. [279]
The flash does not work. [281]
Fuzzy white circular spots appear on images shot using the flash. [282]
The close-up shoot function (Macro) does not work. [283]
The recording date and time are not displayed on the screen. [284]
The date and time are recorded incorrectly. [285]
The aperture value and/or shutter speed flashes. [286]
The image colors are not correct. [287]
Noise appears in the image when you view the screen in a dark place. [288]