After installing the hardware, Warranty and return information, Sales assistance – Eicon Networks Dialogic 64-0074-02 User Manual

Page 2: Warranty period, Contacting technical support, Returning a product

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5. Using the slot’s board guides, insert the board’s edge

connector into the bus slot. Press firmly until the
board is securely seated in the slot.

Installing a PCI Board

16-Bit

ISA Slot

32-Bit

PCI Slot

PCI

Board

Computer

Chassis

Remove

Cover

Plate

6. Replace and tighten the slot’s retaining screw to

secure the board firmly in the chassis (if applicable).

7. Connect external digital telephone cables to the

RJ-48C jacks on the board bracket. The topmost
RJ-48C jack is for trunk 1 and the second RJ-48C
jack is for trunk 2.

Network Interface

Cable Connector

RCV_RING
RCV_TIP
CHASSIS GROUND
XMIT_RING
XMIT_TIP
CHASSIS GROUND
CHASSIS GROUND
CHASSIS GROUND

1
2
3
4
5
6
7
8

Pinouts for the RJ–48C

Jacks on Bracket

Pin 1

1

2

3

4

5

6

7

8

8. Repeat steps 3-7 for each additional board you are

installing.

9. Use the CT Bus cable to connect the board(s) you

are installing to other boards in the system. To
preserve the electrical integrity of the CT Bus, use a
CT Bus cable with the appropriate number of
connectors (“drops”). It is recommended that no more
than two connectors at either end of the cable be left
unused.

10. Your system may include both CT Bus and SCbus

boards. To connect both board types, you must
install a CT Bus/SCbus Adapter on one of the CT
Bus boards in a system. See the CT Bus/SCbus
Adapter Quick Install Card
for installation details
about the Adapter and the bus cables

Note:
Your CT Bus cable may
have a different number
of connectors (drops).

CT Bus

Cable

Installing the CT Bus Cable

Colored

Stripe

(Pin 1)

11. Install CT Bus Termination Jumpers only on boards

located at each end of the CT Bus cable. See the
“Physical Description” section for jumper details.

12. Replace the computer’s cover when finished and

reconnect the power cords.

13. Turn the computer’s power ON.

CAUTION: If your BIOS is set to use Plug and Play
technology and there are ISA boards in your system, an
IRQ conflict can be created if a PCI board is assigned
the same IRQ as an ISA board. This could cause the
machine to stop responding. You can prevent this by
entering the BIOS and reserving the appropriate IRQs
(those used by your ISA boards) for ISA use only.

After Installing the Hardware

After installing the hardware, run the Dialogic

®

Configuration Manager (DCM) as described in the
installation instructions included with the Dialogic

®

System Software to configure your system.

For technical specifications and product information go
to:

http://www.dialogic.com/products.htm

.

Warranty and Return Information

Warranty Period

For specific warranty information for this board, refer to
the Warranty section of the Products page, located at
this URL: http://www.dialogic.com/warranties/.

Contacting Technical Support

Dialogic provides technical support for its products
through a network of value added distributors who are
trained to answer technical questions on installing and
configuring Dialogic

®

products. If you are unsure how

to contact your support channel, please call Dialogic
in the United States at 973-967-6600 (9am-5pm EST)
and we will assist in obtaining the appropriate support
channel. Outside the United States please refer to

http://www.dialogic.com/support/contact

.

Dialogic also provides direct support via Dialogic

®

Pro™

Services agreements. For more details of direct support
from Dialogic please refer to:

http://www.dialogic.com/support/DialogicPro

.

Returning a Product

To return a board for warranty or any other returns,
please refer to the following:
http://www.dialogic.com/support/hwfaults .

Sales Assistance

If you have a sales question, please contact your
local Sales Representative or the Regional Sales Office
for your area. Address, telephone and fax numbers, are
available at the Dialogic website located at:

http://www.dialogic.com/contact.htm

. To purchase

Dialogic

®

products, please refer to the following website

to locate the appropriate supplier:

http://www.dialogic.com/purchase.htm

.

All contents of this document are furnished for informational use only and are subject to
change without notice and do not represent a commitment on the part of Dialogic Corporation
or its subsidiaries (“Dialogic”). Reasonable effort is made to ensure the accuracy of the
information contained in the document. However, Dialogic does not warrant the accuracy of
this information and cannot accept responsibility for errors, inaccuracies or omissions that may
be contained in this document.

INFORMATION IN THIS DOCUMENT IS PROVIDED IN CONNECTION WITH
DIALOGIC

®

PRODUCTS. NO LICENSE, EXPRESS OR IMPLIED, BY ESTOPPEL OR

OTHERWISE, TO ANY INTELLECTUAL PROPERTY RIGHTS IS GRANTED BY THIS
DOCUMENT. EXCEPT AS PROVIDED IN A SIGNED AGREEMENT BETWEEN YOU
AND DIALOGIC, DIALOGIC ASSUMES NO LIABILITY WHATSOEVER, AND
DIALOGIC DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY, RELATING TO
SALE AND/OR USE OF DIALOGIC PRODUCTS INCLUDING LIABILITY OR
WARRANTIES RELATING TO FITNESS FOR A PARTICULAR PURPOSE,
MERCHANTABILITY, OR INFRINGEMENT OF ANY INTELLECTUAL PROPERTY
RIGHT OF A THIRD PARTY.

Dialogic products are not intended for use in medical, life saving, life sustaining, critical
control or safety systems, or in nuclear facility applications.

It is possible that the use or implementation of any one of the concepts, applications, or ideas
described in this document, in marketing collateral produced by or on web pages maintained
by Dialogic may infringe one or more patents or other intellectual property rights owned by
third parties. Dialogic does not provide any intellectual property licenses with the sale of
Dialogic products other than a license to use such product in accordance with intellectual
property owned or validly licensed by Dialogic and no such licenses are provided except
pursuant to a signed agreement with Dialogic. More detailed information about such
intellectual property is available from Dialogic’s legal department at 9800 Cavendish Blvd., 5

th

Floor, Montreal, Quebec, Canada H4M 2V9. Dialogic encourages all users of its products to
procure all necessary intellectual property licenses required to implement any concepts
or applications and does not condone or encourage any intellectual property
infringement and disclaims any responsibility related thereto. These intellectual property
licenses may differ from country to country and it is the responsibility of those who
develop the concepts or applications to be aware of and comply with different national
license requirements.

Dialogic, Diva, Eicon, Eicon Networks, Eiconcard and SIPcontrol, among others, are either
registered trademarks or trademarks of Dialogic. Dialogic's trademarks may be used publicly
only with permission from Dialogic. Such permission may only be granted by Dialogic’s legal
department at 9800 Cavendish Blvd., 5th Floor, Montreal, Quebec, Canada H4M 2V9. Any
authorized use of Dialogic's trademarks will be subject to full respect of the trademark
guidelines published by Dialogic from time to time and any use of Dialogic’s trademarks
requires proper acknowledgement. The names of actual companies and products mentioned
herein are the trademarks of their respective owners.

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