Elmo EDR-X216 - Manual (Page 10)




Thank you for purchasing our ELMO X-Series Digital Video Recorder (DVR). ELMO Manufacturing Corp. is a registered trademark
of ELMO Company LTD.
This manual will guide you through the usage of ELMO DVR Server and ELMO DVR Remote software. If you have any questions
or concerns, please visit our website at http://www.elmousa.com or contact our technical support team.

 
ELMO warrants this product to be in compliance with its own plans and specifications, and to be free from defects in materials
and workmanship under normal use and service for all parts, excluding the Hard Drives, for a period (or the equivalent) of three
(3) years after the original purchase date. During this period, ELMO will replace parts at no charge; however, labor costs will be
charged after one (1) year.
Hard Drive: Parts + Labor = 1 year warranty
Other Parts: Parts + Labor = 1st year only*
Parts: 2nd and 3rd year only
* N.B.: Compact (CP) units are warranted for only one (1) year, parts and labor.
This warranty excludes costs for initial technical adjustments (setup) which are the responsibility of the dealer from whom you
purchased the unit. It also excludes damages due to misuse or neglect. Damages resulting from electrostatic discharge (ESD) will
not be warranted. This warranty does not cover damages beyond ELMO's control. In no event shall ELMO be liable for any direct,
indirect or consequential damages, loss of anticipated profits, loss of time or any other losses incurred by the buyer in connection
with the purchase, installation, operation or failure of this product. We, ELMO and its agents, are not responsible for viruses.
Users should install anti-virus software on their DVR at their own risk. For more details on the limitations of this warranty,
contact your distributor.
**For technical assistance, please call: 1-800-947-3566
To obtain service, please follow these steps:
1. Arrange for delivery of your equipment to: ELMO, 1478 Old Country Road, Plainview, New York, 11803, USA.
2. All shipments should be shipped prepaid, insured and properly packaged (preferably in the original packaging) and accompanied
by a letter outlining the defect.
3. Supply your warranty registration, bill of sale, or other evidence of purchase date.
NOTE: The ELMO DVR must be used with an Uninterruptible Power Supply (rated at a minimum of 500 watts), with range
protection. Failure to do so will void all warranties!



This product is the product of ELMO's advanced technology and has passed extensive reliability and compatibility tests. Copyright
of this manual belongs to ELMO, and may not be reprinted or reproduced without prior written permission. If you need to modify
or repair your system, we recommend that you contact a certified ELMO Dealer/Installer. Otherwise, the system warranty will be
voided. Should you have any problems or questions with our product, contact your local ELMO Dealer/Installer. This product is
certified for domestic and industrial use: CE certified for Europe, and FCC certified for the USA.
2 - ELMO USER MANUAL 2003G