Problem solving and maintenance, Introduction, 4 problem solving and maintenance – HP 1500 Series User Manual

Page 59: Problem solving and

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Chapter 4 Problem solving and maintenance 57

4

Problem solving and
maintenance

Introduction

This troubleshooting information is organized to help you resolve printing problems. Choose the
general type of problem from the following list.

There is a jam in the printer. See

“Clearing jams” on page 58

.

Printer lights, other than the Ready light, are on or blinking. See

“Resolving control panel

messages” on page 63

.

The document printed, but the print quality was not what was expected. See

“Solving print-

quality problems” on page 71

.

A message is on the computer. See

“Resolving problems that generated messages” on

page 80

.

There is a problem, but no lights are on or blinking and there are no messages on the
computer. See

“Resolving problems that did not generate messages” on page 81

.

Additional information is available about these maintenance topics:

“Cleaning the printer” on page 88

“Calibrating the printer” on page 89

“Managing supplies” on page 90

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