Henny Penny HEC-104 - Manual

Model HEC-103/104
Problem Cause Correction
Product not • Heat value of shelf not high enough • Set higher heat value in controls
holding
temperature
• Product not hot when placed in • Place prepackaged hot food in
cabinet cabinet
With power switch • Open Circuit • Check to see that unit is plugged in.
on, unit is
completely
• Check breaker or fuse at supply
inoperative box
(NO POWER)
• Check control panel fuses behind
bottom, front panel
Shelf won’t heat • Shelf not plugged into receptacle • Check that the shelf plug is firmly
properly pushed into receptacle, in the
interior of the cabinet
Light not lit • Shelf not plugged into receptacle • Check that the shelf plug is firmly
properly pushed into receptacle, in the
interior of the unit
503 4-1
SECTION 4. TROUBLESHOOTING
4-1. TROUBLESHOOTING GUIDE
4-2. ERROR CODES
DISPLAY CAUSE PANEL BOARD CORRECTION
“E04” Control board Turn unit off and back on; if display shows “E04”,
overheating the control board is getting too hot; make sure unit is not
overheating
“E41” Memory scrambled Turn unit off and back on; if “E41” still shows on display,
have PC board intitialized; if “E41” persists replace the
control board