Viewing the network log, Adding a dns number, Owner preferences – Handspring Treo 300 User Manual

Page 218

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Section 7

210 Setting Preferences for Your Phone

Viewing the Network Log

If viewing the expanded Service Connection Progress messages does not
give you enough information to find out why you cannot connect to your
packet data network, take a look at the Network Log. The Network Log
lists all of the communication that occurs between your phone and your
server during the login procedure. The information in the Network Log
can help your System Administrator pinpoint where the login procedure
fails and why.

To view the Network Log:

1.

Press Menu

.

2.

Under

Options

, select

View Log (/V)

.

3.

Use the scroll buttons to see the entire Network Log.

4.

Hold Option

and press Return

to finish.

Adding a DNS number

If your packet data server requires a DNS number and you did not enter
that information in the Network Preferences screen, it will appear that
you successfully logged into your network. When you try to use an
application or look up information, however, the connection fails. If this
occurs, try adding a DNS number. Ask your System Administrator for the
correct Primary and Secondary DNS IP numbers.

Owner Preferences

The Owner Preferences screen enables you to record a name, company
name, phone number, or any other information that you want to
associate with your phone.

If you use the Security application to turn off and lock your phone with a
password, information that you put in the Owner Preferences displays the
next time you turn on your phone.

To enter the Owner Preferences:

Enter the text that you want to associate with your phone in the
Owner Preferences screen. If you enter more text than can fit on one
screen, a scroll bar automatically appears on the right side of the
screen.

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