Technical support – Handspring Treo 300 User Manual

Page 257

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Section 10

Troubleshooting Tips 249

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10

Technical support

If you cannot solve your problem after reviewing the sources listed at the
beginning of this appendix, check our web site www.sprintpcs.com for the
latest technical support information, or call *2 if you have questions.

Before requesting support, please experiment a bit to reproduce and
isolate the problem. When you do contact support, please be ready to
provide the following information:

The name and version of the operating system you are using

The actual error message or state you are experiencing

The steps you take to reproduce the problem

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