4 synchronizing with your computer, Start and stop synchronization, Change which information is synchronized – HTC AM171 User Manual

Page 56: Troubleshoot sync connection problem

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56  Synchronizing Information With Your Computer

5.4 Synchronizing With Your Computer

Connect and synchronize your device with your computer using the USB cable or Bluetooth connection.

Start and stop synchronization

You can manually synchronize either from your device or computer.

From your device

On the TouchFLO 3D Home screen, slide to the Settings tab and then touch Sync Data; or
Tap 

Start > Programs > ActiveSync, then tap Sync. To end synchronization before it completes, tap 

Stop.

Tip

To delete a partnership with one computer completely, disconnect your device from that computer first. In 
ActiveSync on your device, tap 

Menu > Options, tap the computer name, then tap Delete.

From Windows Mobile Device Center

1.

Click Start > All Programs > Windows Mobile Device Center.

2.

Click 

 at the lower left of the Windows Mobile Device Center. To end synchronization before it 

completes, click 

 .

From ActiveSync on your computer

When you connect your device to your computer, ActiveSync automatically opens on your computer and 
synchronizes.

To manually start synchronization, click 

 .

To end synchronization before it completes, click 

 .

Change which information is synchronized

You can change the information types and the amount of information to synchronize for each type either on 
your device or your computer. Follow the steps below to change synchronization settings on your device.

Note  Before changing synchronization settings on your device, disconnect it from your computer.

1.

In ActiveSync on your device, tap Menu > Options.

2.

Select the check box for any items you want to synchronize. If you cannot select a check box, you might 
have to clear the check box for the same information type elsewhere in the list.

3.

To change synchronization settings for an information type, for instance, 

E-mail, select it and tap 

Settings.

You can then set the download size limit, specify the time period of information to download, and more.

Notes   Some information types such as Favorites, Files and Media cannot be selected in ActiveSync Options on 

your device. You can only select or clear these items from your computer’s Windows Mobile Device Center or 
ActiveSync.

   A computer can have sync partnerships with many different Windows Mobile powered devices, but a device 

can have sync partnerships with at most two computers. To ensure that your device will synchronize properly 
with both computers, set up the second computer using the same synchronization settings you used on the first 
computer.

   Outlook e-mail can be synchronized with only one computer.

Troubleshoot sync connection problem

In some cases, when the computer connects to the Internet or a local network, it may disconnect the 
connection with your device in favor of the Internet or network connection.
If this happens, tap 

Start > Settings > Connections tab > USB to PC, then clear the Enable advanced

network functionality check box. This makes your computer utilize a serial USB connection with your device.



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