Troubleshooting – Hague Quality Water Intl 63MAQ User Manual

Page 18

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Troubleshooting

Problem

Cause

Solution

Flow indicator blinks when water

is not being used. (Fig. 2)

No read-out in display.

There is a leak in your household

plumbing system.

Electric cord is unplugged.

No electric power at outlet.

Defective transformer (fig. 3).

Defective circuit board.

High ambient temperature. If tem-

perature exceeds 120°F, display will

blank out. This does not affect the

operation of the controller.

Repair the leak.

Plug in transformer. (Fig. 1.)

Check power source. Make sure out-

let is not controlled by a switch.

Test with volt meter for 12 VAC at

control. If less than 10 VAC or

greater than 14 VAC, replace trans-

former.

With 12 V AC present at control,

replace computer control.

See Enginerring Specifications,

page 13.

Appliance stays in regeneration.

C4cle display remains "going to

Defective magnet disk.

Foreign object in valve body.

Broken valve assembly. Motor running.

Magnet disk not turning.

Replace magnet disk. (See Fig. 8)

Remove foreign objects from valve

body. (See Fig. 5)
Repair drive end cap. (See Fig. 8)

Excess water in brine tank.

Restricted, frozen or pinched drain line.

(See Fig. 1)

Plugged brine line, brine line flow

control or air check (See Fig. 9)

Plugged injector assembly.

(See Fig. 6)

Sticking brine refill valve. (See Fig. 9)

Remove restriction, thaw or straighten

drain line..

Clean flow control, air check and

brine line. (See Fig. 12)

Clean or replace injector assembly.

Replace throat if removed.

Remove brine valve. Lubricate piston

with silicone grease and reassemble.

Not regenerating in proper sequence.

Defective magnet disk.

Defective controller.

Replace magnet disk. (See Fig. 8)

Replace controller. (See Fig. 3)

18

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