Copy troubleshooting, Resize to fit is not working as expected – HP Photosmart C4780 User Manual

Page 69

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product is connected to the computer through a wireless connection, make sure that
the connection is active and the product is turned on.

For more information on setting up the product and connecting it to your computer,
see the setup instructions that came with the product.
Cause: The product was not properly connected to the computer.

Copy troubleshooting

Use this section to solve these copy problems:

Resize to Fit is not working as expected

Resize to Fit is not working as expected

Try the following solutions.

Solution 1: Scan, enlarge, and then print a copy

Solution 2: Wipe the glass and the back of the document lid

Solution 1: Scan, enlarge, and then print a copy

Solution: Resize to Fit can only enlarge the original up to the maximum percentage
allowed by your model. For example, 200% might be the maximum enlargement
percentage allowed by your model. Enlarging a passport photo by 200% might not
enlarge it enough for it to fit a full-size page.
If you want to make a large copy of a small original, scan the original into the computer,
resize the image in the HP scanning software, and then print a copy of the enlarged
image.
Cause: You were trying to increase the size of an original that was too small.
If this did not solve the issue, try the next solution.

Copy troubleshooting

67

Solve a problem

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