Bluetooth printing problems – HP 470 series User Manual

Page 60

Advertising
background image

Print quality is poor.

Solution

The print cartridge may be running out of ink. Check the ink level from the
printer menu. Press

Menu

, select

Tools

, press

OK

, then select

Cartridge

status

. Replace the cartridge if necessary. For more information, see

Inserting print cartridges

.

If you used the

Zoom

button on the printer control panel to magnify the

photo, you may have magnified it too much. Press

Zoom

.

You may have selected a low-resolution setting on the digital camera when
you took the photo. For better results in the future, set the digital camera to a
higher resolution.

Make sure you are using the right type of photo paper for the project. Use
HP-designed photo paper for best results. For more information, see

Choosing the right paper

.

You may be printing on the wrong side of the paper. Make sure the paper is
loaded with the side to be printed facing up.

The print cartridge may need to be cleaned. For more information, see

Automatically cleaning the print cartridge

The print cartridge may need to be aligned. For more information, see

Aligning the print cartridge

The photos I marked for printing in the digital camera do not print.

Solution

Some digital cameras let you mark photos for printing both in the

camera's internal memory and on the memory card. If you mark photos in the
internal memory, and then move photos from the camera's internal memory to the
memory card, the marks do not transfer. Mark photos for printing after you
transfer them from the digital camera's internal memory to the memory card.

Bluetooth printing problems

Before contacting HP Customer Care, read this section for troubleshooting tips, or go
to the online support services at

www.hp.com/support

. Be sure to also read the

documentation that came with your HP Bluetooth wireless printer adapter and your
device with Bluetooth wireless technology.

My Bluetooth device cannot find the printer.

Solution

Make sure the HP Bluetooth wireless printer adapter is plugged into the
camera port on the front of the printer. The light on the adapter flashes when
the adapter is ready to receive data.

Bluetooth

Visibility

may be set to

Not visible

. Change this setting to

Visible

to all

as follows:

Press

Menu

to display the printer menu.

Select

Bluetooth

, then press

OK

.

HP Photosmart 470 series User's Guide

55

Advertising
This manual is related to the following products: