Honeywell HW2000i - Manual (Page 33)

HW1000i / HW2000i Inverter Generator Owner’s Manual www.honeywellgenerators.com 27
TROUBLESHOOTING
NOTE:
For all customer service inquiries, call 1-888-494-3571 or visit www.honeywellgenerators.com.
ANYONE using or servicing the generator must read, understand, and follow all safety and operation instructions pro-
vided in the product manual. Failure to closely follow these instructions can result in circumstances leading to death,
serious injury, and property damage.
Using a generator indoors CAN KILL YOU IN MINUTES.
Generator exhaust contains carbon monoxide. This is a poi-
son you cannot see or smell.
NEVER use inside a home
or garage, EVEN IF doors
and windows are open. Only use OUTSIDE and far
away from windows, doors, and
vents.
PROBLEM PROBABLE CAUSE SOLUTION
Engine will not start or starts
and runs rough
Engine switch or fuel valve off. Turn engine switch or fuel valve on.
No fuel. Add fuel (page 22).
Stale fuel. Drain fuel tank; fill with fresh fuel (page 22).
No or low engine oil. Add engine oil (page 19).
Spark plug wire (cap) disconnected. Install spark plug cap over spark plug.
Faulty/bad spark plug. Check/replace spark plug (page 25).
Fuel not reaching carburetor.
Pump fuel in the carburetor.
(HW2000i model only)
Dirty air filter. Clean or replace air filter (page 23).
Dirty spark arrestor screen. Clean spark arrestor screen (page 24).
Engine suddenly stops
No fuel. Add fuel (page 22).
No or low engine oil. Add engine oil (page 19).
Low power at receptacles
Dirty air filter. Clean or replace air filter (page 23).
Dirty spark arrestor screen. Clean spark arrestor screen (page 24).
Stale fuel. Drain fuel tank; fill with fresh fuel (page 22).
No power at receptacle
Electrical overload on generator.
Check circuit breaker for
“tripped’ position or overload
indicator light on. Reduce
electrical load on circuit, wait
several minutes, and then
push to reset circuit breaker.
Circuit breaker defective. Replace circuit breaker.
Poor connection or defective cord set.
Check cord connection. Replace defective cord
set.
Connected electrical appliance/
equipment is defective.
Check electrical appliance/equipment for defects.
Disconnect defective appliance/equipment from
the generator. Have appliance serviced by quali-
fied repair facility.
TABLE 9. Troubleshooting — Probable Causes and Solutions
WARNING
DANGER
Set Tripped
DC
AC