Quickspecs, Hp storageworks 2000fc modular smart array – HP 2000fc User Manual
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Warranty
Warranty
Warranty
Warranty
Three-year limited warranty
Three years parts exchange
Next Business day delivery
Enclosures, Hard drives, and Options for the MSA2000fc carry their own warranty. Refer to HP's Limited
Warranty Statement for more information.
The MSA2000fc has been designed with customer self repairable parts to minimize repair time and
provide greater flexibility in performing defective parts replacement. Please refer to HP's limited warranty
Statement and parts replacement instructions for further details.
Products included in various Kits carry their own individual warranties.
NOTE:
NOTE:
NOTE:
NOTE: The warranty of the hard drive options purchased with the MSA2000fc product is different for
SAS hard drives versus SATA hard drives. SAS hard drive options have a three year warranty and SATA
hard drives options have a one year warranty.
Warranty Upgrade
Warranty Upgrade
Warranty Upgrade
Warranty Upgrade
Options
Options
Options
Options
Response - Upgrade on-site response from next business day to same day 4-hour response or 6
Hour Call To Repair
Coverage - Extend hours of coverage from next business day to 9 hours x 5 days to 24 hours x 7
days
Duration Select duration of coverage for a period of 1, 3, 4 or 5 years
HP Care Pack Information
HP Care Pack Information
HP Care Pack Information
HP Care Pack Information
HP Care Pack is defined as an upgrade to the product warranty attribute, available for a specific
duration and hours of coverage.
HP Care Pack is not available for less than the product's warranty duration.
HP Care Pack is available for sale anytime during the warranty period for most products, but the
commencement date will be the same as the Warranty Start Date (delivery date to end user
customer). Proof of purchase may be required.
HP Care Pack services are prepaid.
For additional information on Product Services and HP Care Pack, as well as orderable part numbers,
please refer to the URL:
If you have specific questions about availability or how to obtain services contact your local HP
representative. Contact information for your local area can be found at:
Software Product Services
Software Product Services
Software Product Services
Software Product Services Product support provides the customer access to HP's experienced technical support
resources, as well as access to HP's Information Services database for support on a variety of multi-
vendor/multiplatform software products. Product support includes escalation and problem coordination
with the appropriate engineering group. HP Services offer a variety of options to allow you to tailor your
product service to meet the needs of your organization. Basic warranty on products can be uplifted from
day one to ensure you receive the service you need when you need it.
QuickSpecs
HP StorageWorks 2000fc Modular Smart Array
HP StorageWorks 2000fc Modular Smart Array
HP StorageWorks 2000fc Modular Smart Array
HP StorageWorks 2000fc Modular Smart Array
Service and Support, HP Care Pack, and Warranty Information
DA - 12991 EMEA — Version 5 — September 15, 2008
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