HONDA GSV190 - Manual (Page 13)

13
Distributor/Dealer Locator Information
To find an Authorized Honda Engine Distributor/Dealer anywhere in
the United States:
Call (800) 426-7701
or visit our website: www.honda-engines.com
Customer Service Information
Servicing dealership personnel are trained professionals. They should
be able to answer any questions you may have. If you encounter a
problem that your dealer does not solve to your satisfaction, please
discuss it with the dealership's management. The Service Manager,
General Manager, or Owner can help. Almost all problems are solved
in this way.
If you are dissatisfied with the decision made by the dealership's
management, contact the Honda Regional Engine Distributor for your
area. You can find their name, address, and phone number using the
dealer/distributor locator on our website at (www.honda-engines.com)
or by calling 1-800-426-7701.
If you are still dissatisfied after speaking with the Regional Engine
Distributor, you may contact the Honda Power Equipment Customer
Relations Office. You can write to:
American Honda Motor Co., Inc.
Power Equipment Division
Customer Relations Office
4900 Marconi Drive
Alpharetta, GA 30005-8847
Or telephone: (770) 497-6400, 8:30 am - 6:00 pm EST
When you write or call, please give us this information:
• Equipment manufacturer’s name and model number that the
engine is mounted on
• Engine model, serial number, and type (see page 9)
• Name of dealer who sold the engine to you
• Name, address, and contact person of dealer who services your
engine
• Name of Distributor you contacted and the contact person
• Date of purchase
• Your name, address and telephone number
• A detailed description of the problem