Honeywell SMV 3000 - Manual (Page 12)

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References
Publication
Title
Publication
Number
Binder
Title
Binder
Number
SCT 3000 Smartline Configuration
Toolkit Start-up and Installation Manual 34-ST-10-08
ST 3000 Smart Field Communicator
Model STS103 Operating Guide 34-ST-11-14
For R400 and later:
PM/APM Smartline Transmitter
Integration Manual PM12-410 Implementation/
PM/APM Optional Devices TDC 2045
Technical Assistance
If you encounter a problem with your SMV 3000 Smart Multivariable Transmitter, check to see
how your transmitter is currently configured to verify that all selections are consistent with your
application.
If the problem persists, you can call our Solutions Support Center between the hours of 8:00 am
and 4:00 pm EST Monday through Friday for direct factory technical assistance.
1-800-423-9883 (U. S. only)
OR
1-215-641-3410
FAX: 1-215-641-3400
An engineer will discuss your problem with you. Please have your complete model number, serial
number, and software revision number on hand for reference. You can find the model and serial
numbers on the transmitter nameplates. You can also view the software version number using the
SCT or SFC.
If it is determined that a hardware problem exists, a replacement transmitter or part will be shipped
with instructions for returning the defective unit. Please do not return your transmitter without
authorization from Honeywell’s Solutions Support Center or until the replacement has been
received.