Honeywell TN924W User Manual

Page 23

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45

TROUBLESHOOTING

Check here before contacting customer service

Issue source

Symptom

Solution

Main unit - Radio

Multiple FIPS codes are
stored, but radio
responds only to alerts
for one area

Make sure your radio location
mode is set to MULTIPLE option

Main unit - Radio

CHECK OP message is
displayed

1Move unit close to the window as
it lost NOAA reception
2. Make sure when during the
SAME radio programming you
selected “SINGLE” or “MULTIPLE”
location and completed counties
programming

Main unit - Radio

WEATHER/SNOOZE is
pressed, but there is no
broadcast

Make sure the telescopic antenna
is fully extended and the radio is
set to the NOAA channel in your
area

Main unit - Radio

Radio did not receive the
TEST signal from NOAA
on Wednesday

Enable the TEST alert in your
radio, as it is disabled by default

Main unit - Weather

Station

US Atomic Time signal is
not received

Place unit by the window and
keep it there at least overnight

Main unit - Weather

Station

The weather readings

weather station are

different from the TV,

radio or official weather

reports

The weather data may vary
considerably due to different
environmental conditions and
placement.
Check the placement tips included
in this manual to site your weather
sensors in the best possible way.
Check batteries

Check location

Cannot locate remote

sensor

Press and hold DOWN ( ▼)
button on the Weather Station
control panel to search for the
signal form the remote sensor

Remote sensor

(anemometer, rain

gauge or

temperature/humidity

sensor)

Cannot change the

Press “RESET” after setting the



46

channel channel

Cannot change the C° to

F° and back

Press “RESET” after setting C/F

Data does not match

data on the main unit

Initiate manual sensor search
(Press and hold DOWN ( ▼)
button on the Weather Station
control panel

PRECAUTIONS

This product is engineered to give you years of satisfactory service if handled carefully.
Here are a few precautions:

• Do not immerse the units in water.

• Do not clean the units with abrasive or corrosive materials. They may scratch

the plastic parts and corrode the electronic circuits.

• Do not subject the product to excessive force, shock, dust, temperature, or

humidity, which may result in malfunctions, shorter lifespan, damaged batteries,
and damaged parts.

• Do not tamper with the product’s internal components. Doing so will invalidate

the warranty and may cause damage. The product contains no
user-serviceable parts.

• Use only fresh batteries. Do not mix new and old batteries.

• Read the user's manual thoroughly before operating the product.


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