Document Outline

• NBX® Telephone Guide
• About This Guide
  • Conventions
  • Documentation
    • Comments on the Documentation
• Getting Started
  • Setting Up Your Password and Voice Mail for the First Time
  • NBX NetSet Utility
    • Starting the NBX NetSet Utility
    • Navigation and Shortcut Icons in the NBX NetSet Utility
  • Quick Reference Guides
• NBX 3102 Business Telephone
  • Telephone Buttons and Controls
  • Programmable Access Buttons
  • Status Lights for System Appearance Buttons
• NBX 1102, 2102, and 2102-IR Business Telephones
  • Telephone Buttons and Controls
  • Programmable Access Buttons
  • Status Lights for System Appearance Buttons
• NBX 3101 and 3101SP Basic Telephones
  • Telephone Buttons and Controls
  • Programmable Access Buttons
  • Status Lights for System Appearance Buttons
• NBX 2101 Basic Telephone
  • Telephone Buttons and Controls
  • Programmable Access Buttons
  • Status Icons
• NBX Messaging
  • NBX Messaging Components
    • Important Considerations
  • Changing Your Password
    • Security Tips
  • Changing Your Name Announcement and Personal Greeting
  • Listening to NBX Messages
    • Message Indicators
    • LIstening from Your Computer
    • LIstening from Your NBX Telephone
    • Listening from Any Internal NBX Telephone
    • Listening from an External Location
    • Managing Your Messages
    • Information About Your Messages
  • Replying to a Message
  • Forwarding a Message
  • Creating and Sending a Message
  • Creating Personal Voice Mail Group Lists
    • Modifying or Deleting Groups
  • Marking a Message as Private or Urgent
  • Forwarding Incoming Calls to Your Call Coverage Point
  • Other Ways to Manage Your Voice Mail Messages
  • Other Kinds of Mailboxes
    • Greeting-Only Mailbox
    • Phantom Mailbox
    • Group Mailbox
• Standard Features
  • Answering a Call
    • Caller ID
    • Answering a Second Call
  • Using the NBX Telephone Display Panel
    • Tips on Using the Lists
  • More Ways to Dial a Call
    • An Internal Call
    • An External Call
    • Redialing a Call
  • Setting Your Call Coverage Point
  • Putting a Call on Hold
    • Dialing Another Call
    • More Than One Call
  • Transferring a Call
    • Announced (Screened) Transfer
    • Blind Transfer
  • Direct Mail Transfer
  • Establishing a Conference Call
    • Disconnecting the Last Person That You Called
    • More About Conference Calls
  • Setting the Volume
• Personalizing Your Telephone
  • Guidelines About Features on NBX Telephones
  • Ringer Tones
  • Speed Dials
    • Personal Speed Dials
    • System-wide Speed Dials
    • Special Case: One-Touch Speed Dials
    • Printing Speed Dial Lists and Labels
  • Off-Site Notification
  • Do Not Disturb
  • Preventing Unauthorized Use of Your Telephone
    • Telephone Locking
    • Call Permissions
  • Class of Service Override
  • Using a Headset
    • With the NBX 3102 Business Telephone
    • General Headset Instructions
    • Returning to the Headset After a Long Delay
  • Palm Integration
• Getting More from Your Telephone System
  • Listening to Your Messages in Your E-mail or Browser
  • Account (Billing) Codes
  • Caller ID
    • Internal and External Caller ID
    • Calling Line Identity Restriction (CLIR)
  • Call Pickup
    • Directed Call Pickup on a Specific Telephone
    • Group Call Pickup
  • Hunt Groups and Calling Groups
    • Hunt Groups
    • Calling Groups
    • Group Membership
  • Call Park
  • Paging
  • Dialing a Call to a Remote Office
    • Using Unique Extensions
    • Using Site Codes
  • Bridged Extensions
  • Delayed Ringing
  • Using Pulse Dialing
    • Using a Feature Code
    • Using a Mapped Button
    • Using a Personal Speed Dial
  • Additional Applications
• NBX 3105 and 1105 Attendant Consoles
  • NBX Attendant Console
    • Access Buttons
    • Feature Buttons
    • Attendant Console Labels
  • Complement Attendant Software
    • Managing Calls
• Telephone Installation and Maintenance
  • Connecting the Telephone
  • Installing the 3102 Telephone Label Plate
  • Attaching and Adjusting the 3101/3102/3105 Support Bracket
  • Attaching and Adjusting the 1102/2101/2102 Support Bracket
    • Low-Profile and High-Profile Positions
    • Wall-Mount Position
    • Security Wall-Mount Bracket
  • Opening the 3105 Attendant Console Label Cover
  • Moving Your Telephone
  • Swapping Telephones
  • Cleaning Your Telephone
  • Troubleshooting Problems
• Index