Document Outline

• Contents
  • Enterprise Reporter Overview 1
  • Administrator Section 8
  • Technical Support / Product Warranties 83
  • Appendices Section 89
  • Index 105
• Enterprise Reporter Overview
  • Operations
  • How to Use this User Guide
    • Organization
    • Conventions
    • Terminology
• Administrator Section
  • Introduction
  • Components and Environment
    • Components
      • Hardware
      • Software
    • Environment
      • Workstation Requirements
      • Network Requirements
  • Chapter 1: Accessing the Server
    • Preliminary Network Settings
    • Procedures for Accessing the Server
    • Procedures for Logging On, Off the Server
      • Log On
        • Logging on the First Time
          • Specify the Server’s function
        • Set up an Administrator Login ID
      • Log Off
  • Chapter 2: Configuring the ER Server
    • Administrator Console
      • Network Menu
        • Box Mode screen
          • Live Mode
          • Archive Mode
          • Change the Box Mode
        • Add/Edit/Delete Administrators screen
          • View a List of Administrators
          • Add an Administrator
          • Edit an Administrator’s Login ID
          • Delete an Administrator
        • Locked-out Accounts and IPs screen
          • View Locked Accounts, IP addresses
          • Unlock Accounts, IP addresses
      • Server Menu
        • Backup screen
          • Backup and Recovery Procedures
          • Set up/Edit External Backup FTP Password
          • Execute a Manual Backup
          • Perform a Remote Backup
          • Perform a Restoration to the ER Server
        • Self Monitoring screen
          • View a List of Contact E-Mail Addresses
          • Set up and Activate Self-Monitoring
          • Remove Recipient from E-mail Notification List
          • Deactivate Self-Monitoring
        • Server Status screen
          • View the Status of the Server
        • Secure Access screen
          • Activate a Port to Access the Server
          • Terminate a Port Connection
          • Terminate All Port Connections
        • Software Update screen
          • View Installed Software Updates
          • Uninstall the Most Recently Applied Software Update
          • View Available Software Updates
          • Install a Software Update
        • Shut Down screen
          • Server Action Selections
          • Perform a Server Action
        • Web Client Server Management screen
          • Restart the Web Client Server
          • Enable/Disable Web Client Server Access
          • Enable/Disable the Web Client Scheduler
      • Database Menu
        • User Name Identification screen
          • View the User Name Identification screen
          • Set up a Customized Label for Unidentified Machines
          • Configure the Server to Log User Activity
          • Deactivate User Name Identification
        • Username Display Setting screen
          • View the Current Username Display Setting
          • Modify the Username Display Setting
        • Page View Elapsed Time screen
          • Establish the Unit of Elapsed Time for Page Views
          • Elapsed Time Rules
        • Page Definition screen
          • View the Current Page Types
          • Remove a Page Type
          • Add a Page Type
        • Tools screen
          • View Diagnostic Reports
          • View Database Status Logs
        • Expiration screen
          • Expiration Screen Terminology
          • Expiration Rules
          • View Data Storage Statistics
          • Change Data Storage Settings
        • NAS Status screen
          • View NAS Status Information
        • Optional Features screen
          • Enable Search String Reporting
          • Enable Block Request Count
          • Enable Wall Clock Time
          • Enable Page and/or Object Count
          • Enable, Configure Password Security Option
        • User Group Import screen
          • Import User Groups
• Technical Support / Product Warranties
  • Technical Support
    • Hours
    • Contact Information
      • Domestic (United States)
      • International
      • E-Mail
      • Office Locations and Phone Numbers
        • 8e6 Corporate Headquarters (USA)
        • 8e6 Taiwan
    • Support Procedures
  • Product Warranties
    • Standard Warranty
    • Technical Support and Service
    • Extended Warranty (optional)
    • Extended Technical Support and Service
• Appendices Section
  • Appendix A
    • Evaluation Mode
      • Administrator Console
        • Use the Server in the Evaluation Mode
          • Expiration screen
        • Change the Evaluation Mode
          • Activation Page
  • Appendix B
    • Disable Pop-up Blocking Software
    • Yahoo! Toolbar Pop-up Blocker
      • Add the Client to the White List
    • Google Toolbar Pop-up Blocker
      • Add the Client to the White List
    • AdwareSafe Pop-up Blocker
      • Disable Pop-up Blocking
    • Windows XP SP2 Pop-up Blocker
      • Set up Pop-up Blocking
        • Use the Internet Options dialog box
        • Use the IE Toolbar
          • Set up the Information Bar
          • Access the Client
• Index
  • A
  • B
  • C
  • D
  • E
  • F
  • G
  • H
  • I
  • L
  • M
  • N
  • O
  • P
  • Q
  • R
  • S
  • T
  • U
  • V
  • W