Document Outline

• About Your Telephone
  • 1616 IP Telephone Button/Feature Descriptions
• About LEDs
  • Table 1. Call/Line Appearance Button LEDs
  • Table 2. Feature Button LEDs
• About Icons
  • Table 3. Icons in the Telephone Display
• About Scrolling and Navigation
• About Paper Labels
• Advanced Telephone Features
• Avaya Menu
• Conventions
• Feature Finder
• Answer a Call
  • To answer an incoming call:
  • To answer an incoming call while you are on another call:
  • To send an incoming call directly to voice mail:
  • To ignore an incoming call:
• Make a Call
  • To make a call:
  • To call a person from the contacts list:
  • To redial a number:
  • To call a person from the call log:
• Hold
  • To put a call on hold:
  • To retrieve a call on hold:
• Transfer
  • To transfer a call:
• Bridged Calls
  • To answer a call on a bridged call appearance:
  • To make an outgoing call on a bridged call appearance:
  • To join a call on a bridged call appearance:
• Conference
  • To make a conference call:
  • To add a person on hold to a conference call:
  • To drop the last person added to a conference call:
  • To drop a person on a conference call:
  • To put a conference call on hold:
  • To retrieve a conference call on hold:
  • To silence a person on a conference call:
  • To view conference details:
• Call Forwarding All Calls
  • To forward all your calls:
  • To turn call forwarding off:
• Send All Calls
  • To send all your calls to coverage:
  • To cancel Send All Calls:
• Directory
  • To call a person from the corporate directory:
• Contacts
  • To add a new contact:
  • To add an entry from the call log to your contacts list:
  • To edit a contact:
  • To delete a contact:
  • To call a person from the contacts list:
  • To view contacts details:
• Call Log
  • To view call log details:
  • To call a person from the call log:
  • To add an entry from the call log to your contacts list:
  • To clear all entries from the call log:
  • To remove an entry from the call log:
  • To toggle call logging on or off:
• Telephone Settings
  • To change the language:
  • To set the audio path:
  • To adjust the contrast of the display:
  • To turn show incoming call on or off:
  • To specify what number the redial feature will dial:
  • To change the ring pattern:
  • To adjust the brightness of the display:
  • To turn button click sounds on:
  • To turn button click sounds off:
  • To turn error tones on:
  • To turn error tones off:
  • To turn the call timer on:
  • To turn the call timer off:
  • To turn visual alerting on:
  • To turn visual alerting off:
  • To turn automatic gain control on:
  • To turn automatic gain control off:
  • To access and use the Features Menu:
  • To view network information:
• Log In/Out Telephone
  • To log in to your telephone:
  • To log out of your telephone:
• Message
  • To log into your voice mail:
• Mute
  • To mute a call:
  • To unmute a call:
• Redial
  • To redial a number:
• Simultaneous Ringing
  • To activate extension to cellular (EC500):
  • To deactivate extension to cellular (EC500):
• Tones and Their Meanings
• Troubleshooting
• Glossary