Document Outline

• The 5420 Telephone
  • Overview of the 5420
  • Call Appearance Keys
    • System Features
    • Call Appearance/Function Key Icons
• Basic Call Handling Features
  • Answer a Call
  • Making a Call
  • Clearing a Call
  • Headset Working
  • Speakerphone
  • Speed Dial
  • Redial
  • Mute
  • Hold
  • Transfer
  • Conference
  • Message
• Speed Dials
  • Overview of Speed Dials
  • Using Speed Dials
    • Dialing a Speed Dial Number
    • Deleting a Speed Dial
    • Editing a Speed Dial
    • Converting a Call Log Entry to a Speed Dial
    • Adding a New Speed Dial
• Using the Call Log
  • Overview of the Call Log
  • Using the Call Log
    • Viewing the Call Log
    • Making Calls from the Call Log
    • Saving a Call Log Entry to Your Speed Dial List
    • Deleting a Call Log Entry
    • Erasing All Logged Calls
    • Setting Which Calls are Logged
• Changing the 5420 Options
  • Overview of 5420 Options
  • Selecting Personalized Options
    • Ring Options
    • Adjusting the Display Contrast
    • Call Log Setup
    • Miscellaneous
    • Using Self Test
    • Selecting the Display Mode
    • Default Phone/Erase All Settings
    • Language
    • Changing Function Key Labels
    • Automatic Gain Control (AGC)
• Function Keys
  • Overview of the Function Keys
  • Display Mode
  • Function Key Programming
    • Shorthand Programming Mode
    • Longhand Programming
    • Display Key Features
      • Dial (#)
      • Group (#)
      • User (#)
      • Absnt - Set Absent Text
      • Acct - Account Code Entry (!)
      • AD - Abbreviated Dial (!)
      • Admin - Self-Administer (!)
      • Apear - Appearance
      • AutCB - Automatic Callback (!)
      • Busy - Busy
      • BusyH - Busy On Held
      • CFrwd - Call Forwarding All (!)
      • ClrCW - Clear CW
      • CnfRV - Conference Meet Me
      • Conf+ - Conference Add
      • CPark - Call Park (!)
      • CPkUp - Call Pickup (!)
      • CWOff - Call Waiting Off
      • CWOn - Call Waiting On
      • CWSus - Call Waiting Suspend
      • DCW - Dial CW
      • Dir - Directory (!)
      • Dirct - Dial Direct
      • DNDOn - Do Not Disturb On
      • DNDOf - Do Not Disturb Off
      • DNDX+ - Do Not Disturb Exception Add
      • DNDX- - Do Not Disturb Exception Delete
      • DPkUp - Directed Call Pickup (!)
      • Drop - Drop (!)
      • DTone - Secondary Dial Tone
      • Emrgy - Dial Emergency
      • Flash - Flash Hook (#)
      • FolTo - Follow Me To
      • FwBNo - Forward On Busy Number
      • FwBOn - Forward On Busy On
      • FwBOf - Forward On Busy Off
      • FwdH+ - Forward Hunt Group Calls On
      • FwdH- - Forward Hunt Group Calls Off
      • FwdNo - Forward Number
      • FwdOf - Cancel All Forwarding
      • FwNOn - Forward On No Answer On
      • FwNOf - Forward On No Answer Off
      • FwUOn - Forward Unconditional On
      • FwUOf - Forward Unconditional Off
      • GrpPg - Group Paging (!)
      • HdSet - Headset Toggle (!)
      • Here- - Follow Me Here Cancel
      • Here+ - Follow Me Here
      • HfAns - Internal Auto-Answer (!)
      • HGEna - Hunt Group Enable
      • HGDis - Hunt Group Disable
      • HGNS+ - Set Hunt Group Night Service (!)
      • HGNS- - Clear Hunt Group Night Service
      • HGOS+ - Set Hunt Group Out of Service
      • HGOS- - Clear Hunt Group Out of Service
      • Hold - Hold Call
      • HoldCW - Hold Call Waiting
      • IAuto - Automatic Intercom
      • ICSeq - Set Inside Call Sequence
      • IDial - Dial Intercom
      • Inclu - Dial Inclusion
      • Intru - Call Intrude
      • Listn - Call Listen
      • Login - Extn Login
      • Logof - Extn Logout
      • Music - Hold Music
      • NATim - Set No Answer Time
      • OCSeq - Set Outside Call Sequence
      • Page - Page
      • Park - Park (#)
      • Park - Call Park to Other Extension (!)
      • PCall - Priority Call
      • PhyEx - Dial Physical Extension by Number
      • PickA - Call Pickup Any
      • PickG - Call Pickup Group
      • PickM - Call Pickup Members
      • Prog - Abbreviated Dial Program (!)
      • Quota - Clear Quota
      • Queue - Call Queue
      • RBak+ - Ringback When Free
      • RBak - Cancel Ringback When Free
      • RBSeq - Set Ringback Sequence
      • Recor - Call Record
      • Relay - Relay Pulse
      • Rely+ - Relay On
      • Rely- - Relay Off
      • Resum - Resume Call
      • Rtriv - Retrieve Call
      • Ride - Ride Call
      • RngOf - Ringer Off (!)
      • SAC - Send All Calls (!)
      • Spres - AD Suppress (!)
      • Steal - Call Steal
      • SusCW - Suspend CW
      • Suspe - Suspend Call
      • Timer - Timer (!)
      • TmDay - Time of Day (!)
      • Toggl - Toggle Calls
      • VMRB- - Voicemail Ringback Off
      • VMRB+ - Voicemail Ringback On
      • VMCol - Voicemail Collect
      • VMOff - Voicemail Off
      • VMOn - Voicemail On
      • WUTim - Set Wrap Up Time
• System Features
  • Introduction
  • Making Calls
  • Answering Calls
  • Call Waiting
  • Call Forwarding
  • Diverting Calls
  • Do Not Disturb
  • Voicemail
  • Default Feature Codes
• EU24 Expansion Module
  • EU24 Overview
  • Connection
  • Using the EU24 Expansion Module
    • Viewing the Alternate Display
    • Selecting a Call Appearance/Feature Button
    • Understanding Call Appearance/Feature Button Status Icons
• Index