Document Outline

• About Your Telephone
  • 9640 IP Telephone Button/Feature Descriptions
• Scrolling and Navigation
• Telephone Stand
• Avaya Menu
• Options & Settings
• Features Menu
• Conventions
• Feature Finder
• Answer a Call
  • To answer an incoming call:
  • To send an incoming call directly to voicemail:
  • To ignore an incoming call:
• Make a Call
  • To make a call:
  • To call a person from the Contacts list:
  • To redial a number:
  • To call a person from the call log:
  • To call a person from the directory:
• Browser
  • To access your browser:
• Hold
  • To put a call on hold:
  • To retrieve a call from hold:
• Transfer
  • To transfer a call:
• Bridged Calls
  • To answer a call on a bridged line:
  • To make an outgoing call on a bridged line:
  • To join a call on a bridged line:
• Conference
  • To add a person on hold to a conference call:
  • To set up a conference call:
  • To drop the last person added to conference call:
  • To drop a person from a conference call:
  • To put a conference call on hold:
  • To retrieve a conference call from hold:
  • To mute a person on a conference call:
  • To unmute a person on a conference call:
• Call Forwarding All Calls
  • To turn call forwarding on:
  • To turn call forwarding off:
• Send All Calls
  • To toggle Send All Calls on or off:
• Directory
  • To call a person from the directory:
• Contacts
  • To add a new contact:
  • To add an entry from the call log to your Contacts list:
  • To edit an existing contact:
  • To delete a contact:
  • To call a person from the Contacts list:
  • To view Contacts details:
• Call Log
  • To view the call log:
  • To view call log details:
  • To call a person from the call log:
  • To add an entry from the call log to your Contacts list:
  • To clear all entries from the call log:
  • To remove an entry from the call log:
  • To toggle call logging on or off:
• Telephone Settings
  • To change the language:
  • To set redial options:
  • To change the ring pattern:
  • To toggle button click sounds on and off:
  • To turn error tones on or off:
  • To configure visual alerts:
  • To set Go To Phone Screen on Calling:
  • To set Go To Phone Screen on Ringing:
  • To adjust the brightness of the display:
  • To configure the call timers:
  • To toggle large text on or off:
  • To edit the button labels:
  • To restore the button labels to their default labels:
• Log In/Out Telephone
  • To log in to your telephone:
  • To log out of your telephone:
• Message
  • To retrieve your messages:
• Mute
  • To mute a call:
  • To unmute a call:
• Redial
  • To redial a number:
• Simultaneous Ringing
  • To toggle simultaneous ringing for multiple telephones (EC500) on or off:
• Tones and Their Meanings
  • Ringing Tones
  • Handset Tones
• Troubleshooting
• Glossary