Document Outline

• Table of Contents
• Product Overview
  • Features and Benefits
  • System Components
    • Third party products
    • Partner products
  • Supported Units
    • Target devices
    • Power devices
  • System Configuration
• Installation
  • About Installation
    • Minimum requirements for the DSView 3 software
    • Before installing and configuring the DSView 3 software
  • Installing the DSView 3 Software
  • Configuring the DSView 3 Software
    • Upgrading the DSView 3 software
  • Running the DSView 3 Software
    • Minimum client requirements
    • Opening a client session
    • Regaining access
  • Uninstalling the DSView 3 Software
  • Closing a DSView 3 Software Session
  • Java Installation
  • Installing the DSR Remote Operations Software
• DSView 3 Explorer Windows
  • Accessing Target Devices
  • Using the Side Navigation Bar
  • Using Windows
    • Sorting information in a window
    • Filtering information in a window
    • Saving information in a window
    • Using the Customize link in windows
    • Displaying pages
    • Bookmarking a window
    • Printing a window
    • Refreshing a window
  • Using keyboard commands
• Basic Operations
  • DSView 3 Help
    • Configuring the DSView 3 help location
    • Installing DSView 3 help on a local server
  • Global System Properties
  • Legal Notice
  • Profiles
    • Changing user options
    • Changing the color scheme
    • Changing your password
    • Choosing the serial session application
    • Specifying a user certificate
    • Specifying an SSH key
    • Enabling user credential caching
  • Built-in User Groups
  • Preemption Levels
  • Internet Explorer Considerations
    • Managing ActiveX® controls
    • Security zones
    • Advanced Internet options
  • Certificates
    • System certificate policy and trust store
  • Integrated Windows Authentication
  • Firewalls
  • VPNs
  • NAT Devices
  • Licenses
  • ISV Partners
• DSView 3 Servers
  • Server Properties
    • Server certificates
    • Proxy servers
    • Server trap destinations
    • Client session information
    • DSView 3 software modem sessions
    • Email
    • Unit status polling
  • Backing up and Restoring Hub Servers Manually
  • Spoke Servers
  • Replication
• Authentication Services
  • Supported Authentication Services
    • DSView 3 software internal authentication service
    • Active directory external authentication service
    • Windows NT external authentication service
    • LDAP external authentication service
    • RADIUS external authentication service
    • TACACS+ external authentication service
  • RSA SecurID external authentication service
• Units View Windows
  • Types of Units View windows
  • Topology view
  • Accessing Units View windows
  • Showing and hiding units
  • Units View windows fields
  • Multiple unit operations from a Units View window
  • Unit Overview Windows
  • Unit Status Window
• Adding and Deleting Units
  • Adding Units
    • Wizards that add units
    • Adding a single managed appliance
    • Adding a single embedded appliance
    • Adding managed appliances from a range of IP addresses
    • Adding a generic appliance or an EVR1500 environmental monitor
    • Adding a target device
  • Deleting Units
• Synchronizing the DSView 3 Software Database
  • Name Synchronization
    • Automatic name push
    • Automatic name pull
    • Manual name push
    • Manual name pull
  • Topology Synchronization
    • Automatic topology synchronization
    • Topology synchronization options in the Add Unit Wizard
    • Topology synchronization options in the Resync Wizard
    • Merging target devices
    • Merging or splitting cascade switches
• Managing Units
  • Unit Properties
  • About Access Rights
    • How access rights can be assigned
  • Unit Access Rights
  • Managed Appliance Network, Authentication Server and Version Settings
  • Managed Appliance SNMP Settings
  • Target Device Settings
  • Target Device Services
  • IQ Module Settings
  • KVM Switch and Cascade Switch Settings
  • Local Account Settings
  • Embedded Units
    • Launching embedded unit sessions
    • Changing embedded unit credentials
  • Asset and Usage Reports
    • Asset
    • Usage
• Power Devices and Power Device Sockets
  • Power Devices
  • Power Device Input Feed
  • Power Device Sockets
  • Power Control of Devices Attached to Power Devices
• Unit Sessions and Connections
  • Managed Appliance Session Settings
  • Active Sessions
    • All active sessions
    • Active sessions on a target device
    • Active modem sessions
  • Connections to Units
    • Connection display format
    • Renaming a managed appliance connection
    • Adding and deleting target device connections
• Data Logging
  • Configuring Data Logging
    • Enabling and disabling the SSH server
    • Enabling and disabling the Syslog server
    • Enabling and disabling data logging on units
    • Verifying the data logging settings for each connection
    • Viewing and customizing the SSH server settings
    • Configuring the buffer warnings events as SNMP
    • Specifying where data log files will be stored
    • Archiving and deleting data log files
  • Viewing Data Log Files
• SSH Passthrough Sessions
  • Configuring SSH Passthrough
    • Enabling SSH Passthrough
    • SSH port sharing
  • SSH Passthrough Sessions
    • Establishing an SSH Passthrough connection to a unit
    • Escape key sequence
    • Break sequences
    • Transferring read/write access
    • Disconnecting a session
    • Displaying session output
    • Supported service processor commands
• Grouping Units
  • Site, Department and Location Groups
  • Custom Fields
  • Unit Groups
    • Unit group hierarchy
    • Adding or deleting a unit group
    • Changing the name, members or access rights of a unit group
• Managing User Accounts
  • User Accounts Windows
  • Adding User Accounts
  • Deleting User Accounts
  • Unlocking User Accounts
  • Resetting a User Account Password
  • Changing User Account Properties
    • Username
    • User certificates
    • User SSH key
    • User password
    • User account restrictions and expiration settings
    • User group membership
    • Preemption level
    • Address
    • Phone contact
    • Email contact
    • User notes
    • Custom field properties
  • User Access Rights
• User Groups
  • Adding User-defined User Groups
  • Deleting User-defined User Groups
  • User Group Properties
  • Changing User Group Members
  • User Group Access Rights
• Using the Video Viewer
  • About the Video Viewer
  • Window Features
  • Opening a KVM Session
    • Opening an exclusive KVM session
    • Connecting to an existing session
    • Video Viewer session properties
    • Session time-out
  • Closing a Video Viewer Session
  • KVM Session Profiles
    • General profile settings
    • Cursor profile settings
    • Toolbar profile settings
    • Video profile settings
    • Managing KVM session profiles
  • Using Menu Commands to Manage Session Settings
    • General commands
    • Cursor commands
    • Toolbar commands
    • Video commands
    • Mouse scaling command
  • Manual Video Adjustment
  • Saving the View
  • Displaying Video Viewer Users
  • Scan Mode
    • About scan mode
    • Thumbnail Viewer features
    • Performing Thumbnail Viewer tasks
  • Macros
    • Macro groups
  • Power Control of Devices Attached to Power Devices
  • Using Virtual Media
    • Virtual Media dialog box
    • Virtual media session settings
    • Opening a virtual media session
    • Closing a virtual media session
  • Video Viewer Troubleshooting
• Using the Telnet Viewer
  • About the Telnet Viewer
  • Telnet Viewer Window Features
    • Telnet Viewer window toolbar
  • Security Property
  • Opening a Session
  • Customizing the Telnet Viewer
  • Customizing Session Properties
    • Login scripts
  • Reviewing Session Data
  • Macros
    • Macro groups
  • Logging
  • Copying, Pasting and Printing Session Data
  • Power Control of Devices Attached to Power Devices
  • Closing a Telnet Viewer Session
• Using Tools
  • Using Unit Tools
    • Exporting units
    • Exporting access rights
    • Merging target devices
    • Importing DSView 2.x software databases
    • Importing data
  • Using the Managed Appliance Tools
    • Rebooting
    • Upgrading firmware
    • Resynchronizing units
    • Saving a managed appliance configuration
    • Restoring a managed appliance configuration
    • Saving a managed appliance user database
    • Restoring a managed appliance user database
• Using Tasks
  • Using the Tasks Window
    • Adding tasks
    • Specifying when to run tasks
    • Adding tasks using the Add Task Wizard
    • Task: Backup DSView 3 software database and system files
    • Task: Configure SNMP trap settings on a managed appliance
    • Task: Power control a target device
    • Task: Exporting an event log .csv file
    • Task: Migrating units
    • Task: Sending an IPMI chassis control command to target devices
    • Task: Test modem connections to selected units
    • Task: Updating the firmware of an appliance type
    • Task: Validating user accounts on an external authentication server
    • Task: Pull names from selected units
    • Task: Update topology for selected units
    • Running tasks manually
    • Displaying task results
    • Deleting tasks
    • Changing tasks
  • Firmware Management
• Events and Event Logs
  • Event Severity and Categories
    • Event severity
    • Event categories
  • Email Notifications
  • Enabling and Disabling Event Logging
  • Displaying the Event Log
    • Event states
    • Using the date filter
  • Changing the Event Log Retention Period
  • Creating an Event Log .csv File
• Plug-ins
  • Recommended Sequence for Adding/Upgrading Plug-ins
  • Adding Plug-ins
  • Displaying Plug-in Information
  • Managing Plug-ins
    • Upgrading a plug-in
    • Disabling and activating a plug-in
• Appendices
  • Appendix A: Technical Support
  • Appendix B: TCP and UDP Ports
    • KVM switch ports
    • Serial console appliance ports
    • DSView 3 server ports
    • Generic appliance ports
    • External authentication ports
    • SNMP ports
  • Appendix C: DSR Remote Operations Software
    • Before using the DSR Remote Operations software
    • Installing the DSR Remote Operations software
    • Using the DSR Remote Operations software
    • Window features
    • Rebooting a switch
    • Managing servers
    • Power control of devices attached to power device sockets
  • Appendix D: Terminal Emulation
    • VT terminal emulation
    • VT100+ terminal emulation
    • VT102 terminal emulation
    • VT100 terminal emulation
    • VT220 terminal emulation
    • VT52 terminal emulation
    • VT320 terminal emulation
  • Appendix E: Regaining Access to the DSView 3 Software
  • Appendix F: Glossary
    • KVM switch
    • SSH Passthrough session
• Index