Document Outline

• Ciprico Disk Array . . . . . . . .
  • 6500 Disk Array User’s Guide
  • Preface
    • In This Guide
    • Notational Conventions
    • Revision History
      • Figure 1 Revision History
    • Warning: Fire and Shock Hazards
    • Warning: Power Cord
    • Electro- magnetic Compatibility
    • Safety Listings and Certification
  • Table of Contents
    • 1
    • 2
    • 3
    • 4
• 1
  • Description
  • In This Chapter
    • Figure 2 Ciprico 6500 Disk Array
  • 6500 Disk Array Functions and Application
  • Features and Options
    • SCSI Compatibility
    • Controller Board
    • Disk Drives
    • Redundancy
    • Parallel Disk Array Architecture
    • Parity Drive
    • 16-Bit Wide Synchronous Transfer
    • Single-Ended or Differential Signals
    • Enclosure
  • Primary Components
    • Enclosure
    • Air Filter
    • Controller Board
    • Display/ Operation Panel
    • Disk Drives
    • Fans and Temperature Sensor
    • Power Supply
      • Figure 3 Primary Components
    • Display/ Operation Panel
      • Figure 4 Display/Operation Panel
  • Rear Panel Switches and Connectors
    • Figure 5 Rear Panel—6500 Disk Array
    • SCSI Connectors
    • Activity LED
    • Power ON/ OFF Switch
    • Power Cord Connectors
    • Power Voltage Selection Switch
• 2
  • Installation
  • In This Chapter
  • Installation Procedure
    • Step 1. Move Array to Operation Site
    • Step 2. Mount Enclosure
    • Step 3. Attach SCSI Cable
    • Step 4. Terminate SCSI Bus, if Necessary
      • Figure 6 SCSI-P Termination Pack
    • Step 5. Set Array Input Voltage Switch
    • Step 6. Attach Power Cord
    • Step 7. Power Up the Array
    • Step 8. Check Array Status
      • Table 1: Drive Status Codes
    • Step 9. Configure the Array
    • Step 10. Power Up the Host System
• 3
  • Display/Operation Panel
  • In This Chapter
  • Controls and Indicators
    • Figure 7 6500 Display/Operation Panel
  • Operation Guidelines
    • Array Power- Up and Built-In Self-Test (BIST)
    • Initial Display
    • Tree- Structured Menu
      • Figure 8 Function Selection Options
    • Changing or Selecting a Menu Option
      • 1. Use the directional arrows on the keypad to nav...
      • 2. Press and release the left or right arrow until...
      • 3. Press SELECT to “lock in” this new selection. A...
      • 4. Press the appropriate directional arrows on the...
    • Saving Changes
    • Default Settings
      • Figure 9 Menu Structure (1 of 5—Array Options)
      • Figure 10 Menu Structure (2 of 5—Array Options)
      • Figure 11 Menu Structure (3 of 5—Array Info & Rebu...
      • Figure 12 Menu Structure (4 of 5—Format & Drives)
      • Figure 13 Menu Structure (5 of 5—Log Pages)
  • ARRAY OPTIONS
    • Table 2: Array Options
    • ON/OFF LINE
    • SCSI ID
    • PASSWORD
      • 1. Press the down arrow, then press the right or l...
      • 2. Press the down arrow.
      • 3. Press the right or left arrow until PASSWORD ap...
      • 4. Press the down arrow to view the ENTER PASSWORD...
      • 5. Press the down arrow.
      • 6. Press four keypad keys in sequence (do not use ...
      • 1. Press the down arrow, then press the right or l...
      • 2. Press the down arrow.
      • 3. Press the right or left arrows until the PASSWO...
      • 4. Press the down arrow to view the CLEAR PASSWORD...
      • 5. Press the down arrow.
      • 6. Press the right arrow once to display YES, then...
    • UNIT ATTENTION
    • WRITE PROTECT
    • ALARM
    • SET DEFAULTS
    • RPT AS RECOVER
    • TEMP WARNING
    • TEMP CRITICAL
    • AUTO MEGOMETER (ON/OFF)
    • ARRAY NAME
  • ARRAY INFORMATION
    • FIRMWARE
    • TEMP SENSOR
    • CAPACITY
    • INITIATOR INFO
      • 1. Translate the hexadecimal Transfer Period into ...
      • 2. Multiply the decimal value by 4 to get the Tran...
      • 3. Take the reciprocal of this value to get the Tr...
      • 4. Multiply by the bus width (1 or 2 bytes) to get...
    • MEGoMETER (DISPLAY)
  • REBUILD
    • REBUILD DATA
    • REBUILD%
    • START
  • FORMAT
    • SECTOR SIZE
    • DATA FILL
    • START
  • DRIVES
    • DRIVE STATUS
      • Table 3: Drive Status Options
    • DISABLE DRIVE
    • DRIVE INFO
  • LOG PAGES
    • ERROR COUNTERS
    • DRIVE ERRORS
    • DRIVE FAILURES
    • ENABLE LOG
    • RESET LOG
    • SET THRESHOLDS
• 4
  • Maintenance, Troubleshooting & Hardware Replacemen...
  • In This Chapter
  • Periodic Maintenance Guidelines
    • Checking Enclosure Cooling Fan Operation
    • Checking Power Supply Cooling Fan Operation
    • Cleaning the Enclosure Air Filter
      • 1. Remove the front cover and top cover from the a...
      • 2. The air filter is a flexible piece of foam mate...
      • 3. Clean the filter with a vacuum cleaner.
      • 4. Insert the clean filter back into its mounting ...
      • 5. Replace and secure the top cover and front cove...
      • Figure 14 Array Enclosure Air Filter Removal/Repla...
  • Failure Detection and Troubleshoot- ing Guidelines...
    • Failure Indicators
      • Figure 15 Display Status
    • Built-In Self Test (BIST) Failures
      • Figure 16 Sample BIST Error Message
      • Table 4: BIST Troubleshooting
    • Drive Test Failures
    • Disk Drive Failures
      • Table 5: Disk Failures
    • Over- temperature Failures
      • Table 6: Array Temperature
    • Troubleshoot- ing Guidelines
  • Hardware Field- Replaceable Units (FRUs)
    • Field Replacement Guidelines
    • Location of FRUs in the Array
      • Figure 17 Field Replaceable Units (FRUs)
  • Enclosure Top Cover Removal
    • 1. Power down the array.
    • 2. Remove AC power cord.
    • 3. Unlock and open front cover of enclosure (see t...
    • 4. Remove the screws in the enclosure’s front surf...
    • 5. Lift the front of the top cover.
    • 6. Slide the top cover toward the rear of the encl...
    • 7. Lift top cover from enclosure.
    • Replacement
      • Figure 18 Top Cover Removal
  • Controller Board Removal
    • 1. Perform top cover removal procedure as describe...
    • 2. Disconnect the array from the SCSI bus. Remove ...
    • 3. Remove jack screws for SCSI cables and disconne...
    • 4. Remove the screw at the center of the controlle...
    • Replacement
      • Figure 19 Controller Board Removal/Replacement
  • Display/ Operation Panel Removal
    • 1. Perform top cover removal procedure as describe...
    • 2. Disconnect the display/operation panel’s ribbon...
    • 3. Remove screws that hold the panel housing to th...
    • 4. While lifting the panel away from the array enc...
    • Replacement
      • Figure 20 Display/Operation Panel Removal and Repl...
  • Power Supply Removal
    • 1. Perform top cover removal procedure as describe...
    • 2. Disconnect power supply from power switch (see ...
    • 3. Remove nut that secures power supply ground wir...
    • Figure 21 Power Supply Removal—Electrical Disconne...
      • 4. Disconnect power cables from their connectors o...
      • 5. Disconnect power cables from the controller boa...
      • 6. Remove four screws that attach the power supply...
      • 7. Unfasten the plastic retaining straps holding t...
      • 8. Lift the power supply out of the array enclosur...
    • Figure 22 Power Supply Removal—Mechanical Disconne...
    • Replacement
  • Cooling Fan Removal
    • 1. Perform top cover removal procedure as describe...
    • 2. Disconnect the fan’s two-wire power connector f...
    • Figure 23 Cooling Fan Removal/Replacement
      • 3. Remove the four screws securing the cooling fan...
      • 4. Remove cooling fan from enclosure.
    • Replacement
  • Power Switch Removal
    • 1. Perform top cover removal procedure as describe...
    • 2. Disconnect power switch from power supply as fo...
    • 3. Using fingers and/or a flat-blade screwdriver, ...
    • Replacement
      • Figure 24 Power Switch Removal/Replacement
  • Drive Failure, Replacement, and Rebuilding
    • Determining Drive Failure
    • Reporting Drive Failure
    • Drive Failure Indications
    • To Turn Off Alarm, Press SELECT Key
  • Disabling a Failed Disk Drive
    • 1. Press the down arrow on the display/operation p...
    • 2. Press the down arrow.
    • 3. Press the right or left arrows until the DISABL...
    • 4. Press the down arrow.
    • 5. Press the right or left arrows until the desire...
    • 6. Press SELECT. The selected drive is disabled.
  • Disk Drive Removal
    • 1. Perform top cover removal procedure as describe...
    • 2. Identify the drive to be replaced. As viewed fr...
    • 3. Detach the drive’s power cable and data cable. ...
    • 4. Remove the two screws that secure the drive to ...
    • 5. Slide the drive toward the rear of the enclosur...
    • 6. Using a screwdriver, detach the drive’s mountin...
  • Disk Drive Replacement
    • Figure 25 Disk Drive Removal (Rear View)
    • Drive Setup Requirements
  • Types of Rebuilds
    • OffLine Rebuild
    • Percentage Rebuild
    • During Rebuild
      • 1. Apply power to the replacement drive's drive sp...
      • 2. Rebuild the data. In this step, data is read fr...
    • Completing the Rebuild
  • Initiating a Rebuild
    • 1. Press the down arrow key on the display/operati...
    • 2. Press the right or left arrow key until you see...
    • 3. OPTIONAL: Find the REBUILD% option by pushing t...
    • 4. OPTIONAL: Choose the percentage rebuild you wou...
    • 5. Press the up arrow key to return to the top of ...
    • 6. Press the right arrow key once until you see ST...
    • 7. Choose YES. Press SELECT to begin the rebuild n...
    • Table 7: Rebuild Message Definitions
    • Drive Error Code During Rebuild
      • Table 8: Error Code Meanings
  • Formatting the Array
    • 1. Press the down arrow on the display/operation p...
    • 2. Press the down arrow.
    • 3. Press the right or left arrows until the SECTOR...
    • 4. Press the down arrow to view the SECTOR SIZE se...
    • 5. Press the up arrow.
    • 6. Press the right arrow once to display the DATA ...
    • 7. Press the down arrow to view the DATA FILL sett...
    • 8. Press the up arrow.
    • 9. Press the right arrow once to view the START me...
    • 10. Press the down arrow. The START FORMAT? settin...
    • 11. Press SELECT.
    • Table 9: Array Formatting Message Definitions
    • Formatting Error Code
      • Table 10: Error Code Meanings
    • Correct the Formatting Error
  • Updating Firmware
    • Replacing EEPROMs
      • 1. Perform top cover removal procedure as describe...
      • 2. Using even pressure to avoid bending pins, remo...
      • Figure 26 Chip Orientation and Location on the Con...
        • 3. To orient the chip properly, align the notched ...
        • 4. Using even pressure to avoid bending pins, remo...
        • 5. Orient, align, and install replacement chip. Al...
        • 6. Replace the array’s top cover.
        • 7. Apply power to the array.
        • 8. Observe the display/operation panel power-up se...
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