Document Outline

• Chapter 1. Introduction
  • 1.1 What is PC-over-IP?
  • 1.2 Component and Interface Overview
    • 1.2.1 Zero Client
    • 1.2.2 Host Card
  • 1.3 TERA2 and TERA1 Processors
  • 1.4 Device Interfaces
    • 1.4.1 Web Interface
    • 1.4.2 On-Screen Display (OSD)
  • 1.5 Terminology Used in This Guide
• Chapter 2. Connection Modes and Network Topology
  • 2.1 Device Management and Peer Assignment Options
  • 2.2 Peer Assignment
    • 2.2.1 Static Assignment (Direct Connection)
    • 2.2.2 SLP Discovery
  • 2.3 IP Address Assignment
    • 2.3.1 DHCP
    • 2.3.2 Reserved IP Addresses Using DHCP
    • 2.3.3 Static IP
  • 2.4 Network Topology
• Chapter 3. Network Considerations
  • 3.1 Important Device Configuration Steps
  • 3.2 Overview and Terms
  • 3.3 User Experience
  • 3.4 Bandwidth Effects on Usability
  • 3.5 Typical Bandwidth Usage
    • 3.5.1 User Types and Bandwidth Consumption
    • 3.5.2 Limiting Screen Saver Bandwidth Consumption
  • 3.6 Bandwidth Limiting
    • 3.6.1 Device Bandwidth Limit
    • 3.6.2 Device Bandwidth Target
    • 3.6.3 Device Bandwidth Floor
    • 3.6.4 Image Quality
  • 3.7 Network Separation
  • 3.8 Port and Protocol Requirements
• Chapter 4. Initial Setup
  • 4.1 Caution Statements
  • 4.2 Mandatory Mounting, Cooling, and Airflow Provisions
    • 4.2.1 Ensuring Adequate Clearance around Zero Clients
    • 4.2.2 Ensuring Proper Client Mounting
      • 4.2.2.1 Desktop Mounting
      • 4.2.2.2 Horizontal Mounting: Open Vents Must Face Up
  • 4.3 Cabling
    • 4.3.1 Chassis Cabling Overview
    • 4.3.2 A-Series Chassis Ports
    • 4.3.3 R-Series Chassis Ports (Network Module)
  • 4.4 Mandatory Network-Related Settings
    • 4.4.1 Copper-Based Devices
    • 4.4.2 Fiber-Based Devices
    • 4.4.3 Drivers and Requirements
  • 4.5 Image Creation Requirements
  • 4.6 Viewing Pre-OS Video (BIOS Configuration) and USB Input
    • 4.6.1 A-Series Blades
    • 4.6.2 R-Series Blades
      • 4.6.2.1 Using a Zero Client
      • 4.6.2.2 Using a ClearCube C/Port (Analog)
• Chapter 5. Zero Client Controls and Supported Power States
  • 5.1 Buttons and Indicators
  • 5.2 Power Operations
    • 5.2.1 Soft Power Off (S5)
    • 5.2.2 Hard Power Off (S5)
    • 5.2.3 Hibernate (S4)
    • 5.2.4 Restart
    • 5.2.5 Standby (S3)
    • 5.2.6 Sleep (S1 and S2)
• Chapter 6. Configuring Devices, Setting Peers, and Connecting
  • 6.1 Finding a Device’s IP Address and MAC Address
    • 6.1.1 External IP Address Is Not the PCoIP Processor IP Address
    • 6.1.2 Finding an IP Address or MAC Address Using ClearCube Sentral
    • 6.1.3 Finding Zero Client IP or MAC Address Using OSD
    • 6.1.4 Finding a Device’s IP Address Using a TCP/IP Port Sweep
    • 6.1.5 Using Default Device Fallback IP Addresses
    • 6.1.6 More about Device IP and MAC Addresses
  • 6.2 Configuring Zero Clients and Host Cards
  • 6.3 Using the Web Interface
    • 6.3.1 Web Interface Details
    • 6.3.2 Using the On-Screen Display (OSD)
  • 6.4 Configuring Blades
    • 6.4.1 Blade Video Settings
    • 6.4.2 Enabling Audio on a 64-bit OS
  • 6.5 Specifying a Device’s Peer
  • 6.6 Connecting to a Device
    • 6.6.1 Unmanaged Static IPs with a Static Assignment
    • 6.6.2 Unmanaged Direct Connection with SLP Discovery
    • 6.6.3 Unmanaged Static IPs with Direct Connection
      • 6.6.3.1 Direct Connection Best Practices
      • 6.6.3.2 Configuring Devices in Direct Connection
    • 6.6.4 Unmanaged DHCP with SLP Discovery
    • 6.6.5 Managed Environments Using ClearCube Sentral
  • 6.7 Configuring Video Settings
    • 6.7.1 Enabling and Disabling Displays Using the GPU Driver
    • 6.7.2 Additional Video Configuration Steps
  • 6.8 Managing Sessions (Connections) and Device Behavior
    • 6.8.1 Session Control and Peer Information
    • 6.8.2 Setting Devices to Automatically Reconnect
    • 6.8.3 PCoIP Sessions When Sentral Users Log off Operating System
• Chapter 7. Changing Device Peers
• Chapter 8. Mass Storage Lockout (MSL)
  • 8.1 MSL Recommendations and Best Practices
  • 8.2 Setting MSL on R-Series Blades
  • 8.3 Setting MSL on A-Series Blades
    • 8.3.1 MSL on A6106D and Higher
    • 8.3.2 MSL on A6105D and Lower
  • 8.4 Setting MSL from a Zero Client or Host Card Web Interface
• Chapter 9. Updating Device Firmware
  • 9.1 Update Prerequisites
  • 9.2 Identify Firmware on Device You Are Updating
  • 9.3 Upload Firmware to Device
  • 9.4 Resetting Devices after Firmware Installation
    • 9.4.1 Zero Client
    • 9.4.2 Host Card
  • 9.5 Troubleshooting Firmware Updates
• Appendix A: Best Practices
• Appendix B: Troubleshooting
  • Can’t set or change peer for a device
  • Resolution
  • “No route to host” message
  • Resolution
  • PCoIP does not support all power states
  • Resolution
  • Host cards do not respond to ARP requests
  • Resolution
  • Connected to 100-Mbit, full-duplex switch: poor performance, not full-duplex
  • Zero client does not connect to blade (DHCP disabled or IP address changed)
  • Resolution
  • USB device connected to zero client, gray dialog box displayed
  • Resolution
  • Zero client video degrades or displays do not work
  • Resolution
  • Poor or no audio on a host running a 64-bit OS
  • Resolution
• Appendix C: PCoIP Management and ClearCube Sentral
• Appendix D: Zero Client and Host Card Web Interfaces