Document Outline

• Contents
  • Chapter 1 Welcome
  • Chapter 2 Features of Your Internet PC
  • Chapter 3 A Quick Overview of Microsoft Windows
  • Chapter 4 Connecting To The World
  • Chapter 5 Quick and Easy Upgrades
  • Chapter 6 Troubleshooting
  • Chapter 7 Government Approvals
  • Glossary
  • Index
• Chapter 1
  • Welcome
  • Thank you for buying a Compaq Internet PC
    • With this purchase, you are a part of the next generation of PC users, people who demand the late...
    • There are four unique guides provided with your new PC:
      • 1. Getting Started Guide
        • 2. Reference Guide
        • 3. Service and Support Guide
        • 4. Safety and Comfort Guide
    • Together, they provide the following:
    • Please take a few moments to familiarize yourself with the contents of the guides. Doing so will ...
  • Words and Symbols to Watch For
    • The following words and symbols have special meaning in this guide:
  • Safety Tips
    • Your safety is important. Before performing any procedures involving the internal components of y...
  • Special Text
    • The following examples explain the specially formatted text used in this guide:
  • Help!
    • Compaq provides you with several resources to help you learn about your InternetPC.
      • Glossary
    • Computer terms that may be unfamiliar to you are identified in the glossary.
      • Index
    • The index in each guide is a comprehensive list of the topics covered in that guide.
      • Windows Help
    • Refer to Getting Started and Reference Guide for detailed information about Windows Help.
      • Troubleshooting
    • The Troubleshooting section shows how to fix many common computer-related issues. Refer to the Tr...
      • Compaq Service and Support
    • Your Internet PC is equipped with several helpful programs that will aid you in identifying and s...
    • If you need further technical support or assistance, visit the Compaq Web site at:
    • www.compaq.com/mypresario
    • Compaq technical support telephone numbers are listed in the Certificate of Warranty included wit...
    • For logging future service calls, please see the Service Diary in the Service and Support Guide.
• Chapter 2
  • Features of Your Internet PC
  • This chapter gives you information about many of the exciting, easy-to-use features of your Presa...
  • The Digital Dashboard
    • Your Internet PC has a new, informative tool called Digital Dashboard that will:
      • Digital Dashboard
    • Disclaimer: Some free Internet Service Providers, such as NetZero and AltaVista, use a unique dia...
    • Disclaimer: When connecting to the Internet using a Digital Subscriber Line (DSL), cable modem, o...
      • E-mail Waiting
    • Your system will periodically dial out to the Internet using Microsoft Task Scheduler and see if ...
    • However, when your PC is in Sleep mode, Digital Dashboard will not display the mail-waiting messa...
    • Disclaimer: The Digital Dashboard E-mail Waiting indicator and the e-mail message on the LCD scre...
      • Internet Alive!
    • Digital Dashboard will also notify you that you are online. When you are connected, the Æ icon wi...
      • Reset
    • In the event of a system lockup, pressing the Start/Reset button for 4 seconds will place your PC...
    • Digital Dashboard Settings
      • To access the settings of the Digital Dashboard, complete the following steps:
        • 1. Click Start, then Settings, then Control Panel.
          • 2. From the Control Panel, double-click Digital Dashboard.
          • 3. The Digital Dashboard Control Panel screen is displayed.
        • Digital Dashboard General Settings Tab
        • The Digital Dashboard Control Panel contains following tabs:
  • Power Management
    • Your new Internet PC has three states of power: Standby (Sleep), Awake, and Off (Shut down). Typi...
      • Putting Your PC to Sleep
    • To put your computer into the Sleep mode, press the Sleep button 1 on your Compaq USB Internet Ke...
      • Sleep Button
      • Waking Your PC
    • To wake your computer from the Sleep mode, press the Sleep 1 button on your Compaq USB Internet K...
      • Shutting Down Your PC
    • To shut down your computer in order to upgrade or replace components, such as memory or PCI expan...
      • 1. Click Start on the Windows taskbar.
        • 2. Click Shut Down.
        • 3. Select Shut down.
      • In Case of System Lockup
    • In the event of a system lockup, pressing the Start/Reset button for 4 seconds will shut down you...
      • Microsoft Windows Power Management
    • Microsoft Windows is equipped with a power management utility program that enables you to reduce ...
      • Accessing the Microsoft Windows Power Management Settings
    • To access the Microsoft Windows Power Management program, complete the following steps:
      • 1. From the Windows Taskbar, click Start, point to Settings, then click ControlPanel.
        • 2. Double-click the Power Management : icon. The Power Management Properties window displays.
    • Preset Power Schemes
      • The following preset power schemes are available:
      • Your Internet PC power scheme is set to Home/Office Desk. Once the specified amount of time has e...
    • Creating a Personal Power Scheme
      • If you find that the preset power management schemes do not fit your work habits, you can create ...
      • To create your own personal power scheme, complete the following steps:
        • 1. From the Windows Taskbar, click Start, point to Settings, and then click Control Panel.
          • 2. Double-click the Power Management : icon.
          • 3. Complete the following steps in the Power Management Properties window:
          • a. Ensure that the Home/OfficeDesk power scheme is selected.
          • b. Click the down arrow next to System standby and select the amount of time that passes before t...
          • c. Click the down arrow next to Turn off monitor and select the amount of time that passes before...
          • d. Click the down arrow next to Turn off hard disks and select the amount of time that passes bef...
          • 4. Click Save As, type in a name for your personal power scheme, and click OK..
          • 5. Click Apply, then click OK.
        • Your personal power scheme is now activated.
          • Sleep Mode
      • The Sleep mode is a low-power standby state that reduces the amount of electrical power consumed ...
        • 1. Save all your work and exit all programs.
          • 2. From the Windows Taskbar, click Start.
          • 3. Select Shut Down, and then choose Stand by.
          • 4. Click OK.
        • The Awake ¸light will go off, and the Sleep ê light will glow, indicating that the computer is in...
  • The Compaq USB Internet Keyboard
    • Your Compaq USB Internet Keyboard offers an assortment of Easy Access buttons that make accessing...
      • USB Internet Keyboard
    • The Internet keyboard offers two USB connectors. Typically, your Compaq USB scroll mouse will be ...
      • The Basics of Keyboarding
    • The standard keyboard has four major types of keys:
    • Some keys have special functions when used either alone or combined with other keys. The function...
      • Internet Button Suite (US)
    • The Internet buttons provide quick access to selected sites on the Internet.
      • Internet Button Suite
      • Internet Button Suite (Canada)
      • The Special Buttons
    • Your Compaq USB Internet Keyboard is equipped with several special purpose buttons that allow qui...
      • Special Purpose Buttons
      • Multimedia Buttons
    • The Multimedia buttons allow you to easily control your multimedia devices.
      • Multimedia Buttons
      • Reprogramming the Easy Access Buttons
    • You can reprogram the Easy Access buttons to reflect your personal preferences.
    • The Easy Access Button Support Ø icon is located on the Windows desktop Status bar. It can be acc...
    • To reprogram your Easy Access buttons, complete the following steps:
      • 1. From the Status bar, right-click the Easy Access Button Support Ø icon and choose Reprogram Ea...
        • 2. Click the button you wish to change.
        • 3. Follow the instructions provided.
    • After you have reprogrammed the button, move the cursor over each button and your choices will be...
      • Disabling and Enabling the Easy Access Buttons
    • You can turn off all Easy Access buttons from the Easy Access Button program. When the buttons ar...
    • To disable the Easy Access Buttons, complete the following steps:
      • 1. From the Status bar, right-click the Easy Access Button Support Ø icon.
        • 2. Click Disable Easy Access Buttons.
    • To enable the Easy Access buttons, complete the following steps:
      • 1. From the Status bar, right-click the Easy Access Button Support Ø icon.
        • 2. Click Enable Easy Access Buttons.
  • The Compaq USB Scroll Mouse
    • The Compaq USB scroll mouse is similar to other computer pointing devices except that it has a sm...
      • -
        • USB Scroll Mouse
        • Scroll Mouse Functions
    • The scroll mouse offers standard mouse function s in addition to unique scrolling functions. Basi...
      • Scrolling and Zooming with the Mouse
    • In addition to the typical mouse functions, the scroll mouse has the ability to move right, left,...
      • Choosing Scroll Mouse Options
    • You can choose features for setting up the mouse, choosing button assignments, and controlling cu...
    • To access the Scroll Mouse properties, complete the following steps:
      • 1. Click Start.
        • 2. Select Settings, then click Control Panel.
        • 3. Double-click the Mouse icon. The Mouse Properties window displays.
        • 4. From the Mouse Properties window, select the settings you prefer. The settings are listed in t...
      • .
        • Quick Launch with CyberJump and HyperJump
    • The CyberJump and HyperJump features combine commonly used tasks into one convenient grid. CyberJ...
    • Before you can use this feature, you must first assign either function, CyberJump or HyperJump, t...
    • To assign a mouse button or the wheel to CyberJump or HyperJump, complete the following steps:
      • 1. Click Start.
        • 2. Select Settings, then click Control Panel.
        • 3. Double-click the Mouse z icon. The Mouse Properties windows displays.
        • 4. Select the Buttons tab.
        • 5. From the Button Assignments drop-down lists, choose CyberJump or HyperJump for the respective ...
        • 6. Open a document.
        • 7. Press the assigned mouse button or wheel to display the CyberJump or HyperJump grid.
        • 8. Click an icon on the grid to execute a command.
    • To perform a double-click with the button assigned to CyberJump or HyperJump, complete the follow...
      • 1. Click Start.
        • 2. Select Settings, then click Control Panel.
        • 3. Double-click the Mouse z icon. The Mouse Properties window displays.
        • 4. Select the Buttons tab.
        • 5. Click the Options button, select the CyberJump or HyperJump tab and select double-click.
        • 6. Press and release the button quickly when using the double-click function.
    • CyberJump Functions
      • CyberJump functions are defined in the following illustration and table.
        • CyberJump Functions
    • HyperJump Functions
      • HyperJump functions are defined in the following illustration and table.
        • HyperJump Functions
  • About Your CD-ReWritable (CD-RW) Drive (availableonselect models)
    • Your CD-RW drive has the following attributes:
      • Types of CD Media
    • CD-R and CD-RW media have the following features:
      • just!burn CD Assistant
    • The just!burn CD Assistant will appear whenever a blank disc is inserted into the CD-RW Drive. Fr...
      • PacketCD
    • PacketCD stores file to your CD-R or CD-RW disc. Selecting this option creates a drive letter in ...
    • To share data stored on CD-R or CD-RW that has been formatted sequentially, you must first finali...
      • just!audio
    • You can create your own audio CDs with just!audio. You may record over multiple recording session...
    • Your disc is not automatically finalized after recording. Once you have completed your recording ...
      • CD!backup
    • CD!backup will create personal backups of almost any CD quickly and easily. If you only have a CD...
      • just!data
    • You can easily create data CDs which can be read on almost any computer and operating system with...
      • Accessing the just!burn User’s Manual
    • The just!burn software included with your Presario Internet PC comes with a complete online user’...
    • To access the just!burn User’s Manual, complete the following steps:
      • 1. At your Windows desktop, click Start.
        • 2. Click Programs.
        • 3. Click CeQuadrat and select just!burn.
        • 4. From the toolbar, choose ? and select the Help option.
    • The online user’s manual opens automatically.
      • Recording AudioCDs
    • To achieve the best performance when recording audio CDs on a CD-RW drive, complete the following...
      • 1. From the just!audio main menu, select the CD-ROM tab.
        • 2. Insert the source disc (the disc containing the tracks you want to record from).
        • 3. Click and drag the desired tracks (songs) to the New CD window. This step will copy the select...
        • 4. When copying to the hard drive is complete, remove the source CD.
        • 5. Insert the destination disc (the disc you want to record to), and wait until the content list ...
    • The source window will then show previously recorded tracks, or be blank if you are using the dis...
      • 6. Ensure that Declick is not checked.
      • 7. Click Record.
      • 8. Once recording is complete, you will be prompted to finalize the disc. If you would like to ad...
      • 9. Once you have completed recording your disc, click Options.
      • 10. Select Finalize Disc.
      • What is Buffer Underrun?
    • A buffer underrun error occurs when the data flow is interrupted. This type of error can occur on...
    • If you experience a buffer underrun error in the just!burn application, a window will appear offe...
    • Tips to help prevent buffer underruns:
  • Using the DVD Player (available on select models)
    • Compaq DVD Player Control Window
    • To start your DVD Player program, double-click the DVD Player × icon on your Windows desktop.
    • Alternatively, you may execute the following steps:
      • 1. Click Start on the Windows Taskbar.
        • 2. Point to Programs. Select Compaq DVD Express.
        • 3. Click Compaq DVD Player.
      • Using a Regionalized DVD
    • All models have a “regionalized” feature that limits the playback of discs to specific geographic...
    • Although the computer’s region code is set at the factory, your DVD drive allows you to change th...
      • Identifying Your Region Setting
    • To identify region settings, complete the following steps:
      • 1. Insert a DVD into the DVD drive.
        • 2. Click the DVD Options button on the DVD Player control panel. The DVD Options window opens. Th...
        • 3. Click OK if your drive’s region setting matches the disc’s region setting.
      • Changing a Region Setting
    • To change the drive region, complete the following steps:
      • 1. Insert a DVD into the DVD drive.
        • 2. Click the DVD Options button on the DVD Player control panel. The DVD Options window opens.
        • 3. Click the Select DVD Region tab.
        • 4. Select another DVD region from the displayed map or from the radio buttons so that your drive’...
        • 5. Click OK.
      • Play Settings
    • The DVD player has two modes or play settings. The DVD mode and the File mode. Use the DVD mode t...
    • To play content from the File mode, complete the following steps:
      • 1. Point and click the Open . icon on the DVD player control panel displayed on your computer win...
        • 2. Select the file you want to view.
        • 3. Click Open. The content begins playing.
    • Not all of the following features are available on all DVDs:
    • When a DVD is inserted into the DVD drive, the features available on your DVD player are displaye...
      • Display Options
    • You can choose how the controls and DVD content are displayed on your computer.
    • Viewing and hiding the DVD Player panel
      • To view the DVD Player panel when the DVD Content Picture window is set to full-window size, clic...
      • To hide the DVD Player panel, click anywhere outside the DVD panel.
    • Enlarging and reducing the view
      • To enlarge the DVD Content Picture window to full-window size, press Esc.
      • To return to a smaller window, press Esc.
    • Hiding the taskbar
      • To hide the Windows Taskbar while you view DVD content in full-screen mode, complete the followin...
        • 1. From the Windows Taskbar click Start.
          • 2. Point to Settings, then click Taskbar. The Taskbar Options window displays.
          • 3. To enable an option, click the checkbox. To disable an option, clear the checkbox.
          • 4. Deselect the Always on top checkbox.
          • 5. Check the Auto hide checkbox.
        • On-screen Control Buttons
      • The DVD on-screen control buttons are as described in the table below.
        • Parental Control of DVD Viewing
      • In general, the Motion Picture Association of America (MPAA) rating of a DVD movie (G, PG, PG-13,...
      • If a mismatch occurs, the DVD player will not be able to enforce the parental control feature. It...
      • The following are examples of issues with DVD disks you may encounter:
• Chapter 3
  • A Quick Overview of Microsoft Windows
  • This chapter gives you information about many of the easy-to-use features of your Internet PC and...
  • Get Organized: How To Manage Your Files
    • Windows Explorer displays the contents of your computer as an ordered list or tree. You can use t...
      • Windows Explorer
    • To open Windows Explorer, complete the following steps:
      • 1. From the Windows Taskbar, click Start.
        • 2. Click Programs and choose Windows Explorer or right-click Start and then click Explore.
      • Storage Drives
    • Your diskette drive, hard drive, CD, CD-RW, DVD and other drives are designated with letters of t...
      • 1. From the Windows desktop, double-click the My Computer g icon. The icons for your drives will ...
        • 2. Use the icons below to identify your drives.
      • Searching For Files
    • You can search for files or folders by entering a complete or partial name, the date the file was...
    • To search for a file or folder, complete the following steps:
      • 1. From the Windows Taskbar, click Start.
        • 2. Point to Find and choose File or Folders.
        • 3. From the Name & Location tab, type the name of the file or folder, or as much as you can remem...
        • 4. From the Look in box, select the location to be searched.
        • 5. Click the Include subfolders checkbox.
        • 6. From the Date tab, you can specify All Files, or Find all files and provide a time frame in wh...
        • 7. Click Find Now.
      • Copying Files
    • To place a copy of a file in a new location, complete the following steps:
      • 1. Use Windows Explorer or My Computer to locate the file you want to copy.
        • 2. Click the file to select it.
        • 3. Click the Edit menu, and then click Copy.
        • 4. Open the folder where you want to copy the file.
        • 5. Click the Edit menu, and then click Paste.
      • Moving Files
    • To move a file to a new location, complete the following steps:
      • 1. Use Windows Explorer or My Computer to locate the file you want to move.
        • 2. Click the file to select it.
        • 3. Click the Edit menu, and then click Cut.
        • 4. Open the folder where you want to move the file.
        • 5. Click the Edit menu, and then click Paste.
      • Renaming Files
    • To change the name of a file, complete the following steps:
      • 1. Use Windows Explorer or My Computer to locate the file you want to rename.
        • 2. Click the file to select it.
        • 3. Click the File menu, and then click Rename.
        • 4. Type the new filename and press Enter.
      • Deleting Files
    • To delete a file, complete the following steps:
      • 1. Use Windows Explorer or My Computer to locate the file you want to delete.
        • 2. Click the file to select it.
        • 3. Click File, and select Delete.
        • 4. In the confirmation dialog box, click Yes.
      • Restoring Files
    • When you delete a file from your hard drive, it moves to the Recycle Bin. It is not removed from ...
    • If you delete a file in error and need to retrieve it from the Recycle Bin, perform the following...
      • 1. Double-click the Recycle Bin icon located on the Windows desktop.
      • The Recycle Bin window opens and lists all deleted files, their previous locations, and the date ...
        • 2. Click the file you want to restore.
        • 3. Click the File menu, and then click Restore.
      • The file disappears from the Recycle Bin and is restored to its original location.
        • Emptying the Recycle Bin
    • Deleted files sent to the Recycle Bin still use space on the computer’s hard-disk drive. To free ...
      • 1. Double-click the Recycle Bin icon located on the Windows desktop.
      • The Recycle Bin window opens and lists all deleted files, their previous locations, and the date ...
        • 2. Click the File menu, and then click Empty Recycle Bin.
        • 3. When a confirmation dialog box appears, click Yes to delete the file(s).
      • All files disappear from the Recycle Bin and are removed from the system.
        • Creating Folders
    • Microsoft Windows allows you to create folders to organize your files. For example, you can creat...
    • To create a folder, complete the following steps:
      • 1. Double-click My Computer on the Windows desktop.
        • 2. Double-click the drive where you want to place the new folder.
        • 3. Click File, then point to New.
        • 4. Choose Folder.
        • 5. Type a name for the new folder and press Enter.
      • Deleting Files and Folders
    • To delete a file or folder, complete the following steps:
      • 1. Click the file or folder you want to delete.
        • 2. Press the Delete key. A confirmation dialog box is displayed.
        • 3. Click Yes if you want to delete the file or folder. If you do not want to delete the file or f...
  • Learning about the Control Panel
    • The Control Panel contains many of the tools used to change how Windows looks and works.
    • To access the Control Panel, perform the following steps:
      • 1. Click Start.
        • 2. Point to Settings and choose Control Panel.
      • A window containing system setup icons appears.
        • 3. Double-click an icon to see the settings that you can change for that item. Typical icons incl...
        • Control Panel Window
        • Setting Up Display Properties
    • The Display Properties window contains controls for customizing the way Windows looks on your sys...
    • To access display settings, perform the following steps:
      • 1. Click Start.
        • 2. Point to Settings.
        • 3. Click Control Panel.
        • 4. Double-click the Display v icon. The Display Properties window opens with the Background tab s...
      • Background tab of the Display Properties Window
      • Changing the Wallpaper
    • You can change the wallpaper (background appearance of the Windows desktop) on the Background tab...
      • Changing the Screen Saver
    • Screen savers are programs that prevent a static image from damaging the monitor. They start auto...
    • To change your system’s screen saver, click the Screen Saver tab in the Display Properties window...
      • Screen Saver Tab of the Display Properties Window
  • Shortcuts for the Desktop
    • Shortcuts are icons that provide quick access to frequently used programs, files, folders, and dr...
      • How Do I Create a Shortcut?
    • To create a shortcut, complete the following steps:
      • 1. Open the My Computer window or Windows Explorer.
      • To open the My Computer window, double-click the My Computer g icon on the Windows desktop. To op...
        • 2. Find the item for which you want a shortcut.
        • 3. Right-click the object and select Create Shortcut.
        • 4. Click and drag the new shortcut to the desktop.
        • Arranging and Positioning Shortcuts
    • To individually move shortcuts, position your mouse cursor over the icon, click it, and drag it t...
    • To arrange all your shortcut icons at once, complete the following steps:
      • 1. Move your mouse cursor to an empty place on the Windows desktop, and click the right mouse but...
        • 2. From the pop-up menu, choose Arrange Icons.
    • Click the options for the icon arrangement you prefer. The icons are automatically arranged.
• Chapter 4
  • Connecting To The World
  • Working With Your Modem
    • Your Internet PC is equipped with a 56K V.90 data/fax modem. Optionally, you may have a DSL/56K V...
  • Identifying Your Modem
    • To learn more about the modem installed on your computer, complete the following steps:
      • 1. From the Windows Taskbar, click Start, point to Settings, and then click Control Panel.
        • 2. Double-click the Modems i icon.
    • In the Modems Properties window, the names of the installed modems are displayed.
      • Compaq Digital DSL/56K Modem (available on select models)
    • Your InternetPC may be equipped with a Digital DSL/56K Modem (G.lite/G.dmt/V.90). This modem all...
    • For more information about DSL and information on how to subscribe to DSL service, visit the foll...
    • www.compaq.com/mypresario/highspeed
    • If you choose to continue using analog technology for your Internet connections, the 56K ITU V.90...
      • Using Your Modem with the 56K ITU V.90 Standard
    • If DSL service is not yet available in your area, your modem is ready to operate using the 56K IT...
    • The 56K ITU V.90 Standard enables text, sound, and video files to race to your computer. The down...
      • Establishing an Account with an Internet Service Provider
    • Before you can connect to an ISP using your modem, you must establish an ISP account. Internet co...
      • DSL Benefits
    • DSL service makes it possible to download large files in seconds rather than hours using low-cost...
    • Additional DSL benefits include the following:
      • Using Your Modem with DSL Service
    • If you decide to subscribe to DSL service, you must determine which modem is installed in your co...
    • Identifying your digital DSL/56K modem
      • To identify the type of modem that is installed in your Internet PC, complete the following steps:
        • 1. From the Windows Taskbar, click Start, select Settings, and then click Control Panel.
          • 2. Double-click the Modems i icon. The name of the modem displays in the Modems Properties window.
    • Identifying the DSL protocol used by your modem
      • The Digital DSL/56K Modem supports the G.dmt (G.992.1) and G.lite (G.992.2) protocols. The maximu...
        • Connecting Your Digital DSL/56K Modem
      • You must contact your telecommunications service provider and ISP to determine the availability o...
      • Once you subscribe to Digital DSL service, visit the following Compaq Web site for details on hoo...
      • www.compaq.com/mypresario/highspeed
        • Installing the Digital DSL/56K Modem Upgrade
      • The Digital DSL/56K Modem Setup Wizard CD contains the drivers and software updates necessary to ...
      • To run the Digital DSL/56K Modem Setup Wizard, insert the CD into the CD drive and close the driv...
      • If the CD does not start within 30 seconds, complete the following steps:
        • 1. From the Windows Taskbar, click Start, then click Run.
          • 2. In the Run window, type the following: E:\setup.exe (where “E” is the letter assigned to the C...
          • 3. Click OK.
      • To access the latest Digital DSL/56K Modem updates, visit the Compaq Web site at:
      • www.compaq.com/mypresario/highspeed
  • Networking Your PCs
    • Connecting Your Internet PC to an Ethernet Network (available on select models)
    • Your Compaq Internet PC may be equipped with a 10/100 Mbps network interface adapter and its asso...
      • If your Internet PC is equipped with a Home Phoneline network adapter, refer to the Home Networki...
        • Setting Up a Network
    • You must physically connect the computers, install the network protocols, and enable file and pri...
    • Hardware Requirements
      • To physically connect computers via an Ethernet, you must have the following:
    • Hardware Installation
      • Connect the computers by inserting the cable into the Ethernet connectors on each computer. Refer...
    • Installing the Network Protocols
      • To install the necessary network protocols, complete the following steps:
        • 1. From the Windows Taskbar, click Start, point to Settings, then click Control Panel.
          • 2. Double-click the Network l icon.
          • 3. When the message Your network is not complete. Do you want to continue? is displayed, click Yes.
          • 4. In the Network window, the Configuration tab is displayed:
          • a. Click Add.
          • b. Select Client and click Add.
          • c. Select Microsoft.
          • d. Select Client for Microsoft Networks, then click OK.
          • e. Select File and Print Sharing…, then click in both boxes to make check marks appear.
          • f. Click OK. In the Network window, the Configuration tab displays. Click Add.
          • 5. In the Select Network Component Type window:
          • a. Click Protocol.
          • b. Click Add.
          • c. Select Microsoft.
          • d. Select IPX/SPX compatible Protocol.
          • e. Click OK.
          • f. Click Add.
          • g. Click Protocol.
          • h. Click Add.
          • i. Select Microsoft.
          • j. Select TCP/IP.
          • k. Click OK.
          • 6. Select the Identification Tab in the Network window and complete the following steps:
          • a. Enter a name for the computer. This name must be unique, different from the name of every othe...
          • b. Enter a Workgroup name. If you would like all computers to have access to each other, the Work...
          • c. Click OK. The System Settings Change window displays. Click Yes to restart your computer. The ...
          • 7. Complete the following steps:
          • a. Enter a User name. Your user name should be easy to remember since you will use it every time ...
          • b. Enter a Password. Typing of a password is optional. If you choose not to type a password, leav...
          • c. Click OK.
          • d. Document your user name and password for future reference.
          • 8. Close the Control Panel window.
          • 9. Repeat this procedure to add the next computer to the network.
        • Mapping a Network Drive
      • If you wish to automatically access a shared folder on another computer each time you turn on you...
        • 1. Right-click the My Computer g icon.
          • 2. Click Map Network Drive. The Drive text box automatically contains the next available drive le...
          • 3. Click the down arrow located on the right side of the Path text box. Select the path statement...
      • C:\My Documents\Shared Files
        • 4. Click the Reconnect at logon box. If the folder is password protected, you will be prompted fo...
        • Sharing Folders
      • To prevent others on the network from accessing sensitive files on your computer, you can set the...
    • File Security
      • Microsoft Networking enables file sharing at the folder level; that is, all the files in a folder...
      • If you want to share files on the network, it is recommended that you create a special folder for...
    • Creating a Shared Folder
      • To create a shared folder on the hard drive, complete the following steps:
        • 1. Double-click the My Computer g icon.
          • 2. Double-click C: (or the letter that corresponds to your hard drive).
          • 3. On the window menu bar, click File, point to New, then click Folder. A New Folder displays in ...
          • 4. Give the folder a name that indicates it is shared, such as Shared Files.
          • 5. Move the files you wish to share into this folder.
    • Sharing a Folder
      • To share the folder, complete the following steps:
        • 1. Locate the folder using Microsoft Windows Explorer.
          • 2. Right-click the folder name.
          • 3. Click Sharing.
          • 4. Click Shared As. The folder name displays automatically in the Share Name box. If you wish, yo...
          • 5. Type a comment in the Comment text box. Typing a comment is optional.
          • 6. Click the Access Type you wish to activate:
          • 7. Click OK.
        • Sharing Printers
      • One of the advantages of installing a network is the ability to share expensive resources, such a...
    • Setting Up Printer Sharing
      • To share a printer, complete the following steps:
        • 1. From the Windows Taskbar, click the Start button, point to Settings, then click Printers.
          • 2. Right-click the desired printer and select Sharing.
          • 3. Select Shared As. You may change the Share name, add Comments, and set a Password, if desired.
          • 4. Click OK. In the Printers window, an open hand holding the printer you shared on the network d...
          • 5. Close the Printers window.
    • Connecting to a Shared Printer
      • To connect to a shared network printer, complete the following steps:
        • 1. From the Windows Taskbar, click the Start button, point to Settings, and then click Printers.
          • 2. Double-click the Add Printer $ icon. The Add Printer window is displayed.
          • 3. Select Network Printer, then click Next.
          • 4. To find the network printer, click Browse. The Browse for Printer window displays.
          • 5. Select the printer you want to use, then click OK. The network printer path statement displays...
          • 6. If you would like to print from MS-DOS based programs, select Yes, then click Next. If you wil...
          • 7. A message appears reminding you to put the printer online before you try printing. Click Next.
          • 8. Select the printer manufacturer and model and click Next.
          • 9. You may either accept or change the default printer name. If you want this to be the default p...
  • Let’s Get Digital
    • Introducing the Digital Creativity Imaging Center (available on select models)
    • The Digital Creativity Imaging Center (DCIC) (available on select models) is the latest in digita...
      • What Is A Digital Interface?
    • The DCIC is the connection point for digital equipment such as USB cameras, camcorders, and other...
    • Check the guidelines for your particular digital equipment to determine which connector is required.
    • What is USB?
      • Universal Serial Bus (USB) is a peripheral bus standard that allows you to attach peripheral devi...
      • Visit www.compaq.com/mypresario or the USB Web site at www.usb.org for more information.
    • What is 1394?
      • The IEEE 1394 is an easy to use, plug and play, high-speed connector that interfaces between PCs,...
      • Visit www.compaq.com/mypresario for more information.
        • .
          • The Digital Creativity Imaging Center (DCIC)
• Chapter 5
  • Quick and Easy Upgrades
  • Making A Good Thing Better
    • Your Compaq Internet PC is fully upgradable. It is designed with easy access panels to allow quic...
    • If you would like to replace the system board or microprocessor, please consult a Compaq Authoriz...
    • www.compaq.com
  • Access to the Components
    • Your Compaq Internet PC has been constructed using EZ Access Panels. This design makes it simple ...
      • Removing the Back EZ Access Panel
    • To remove the back EZ Access panel, press the button on top of the panel 1 and gently pull outwar...
      • Removing the Back EZ Access Panel
  • Installing New Hardware
    • If you add new hardware such as a printer or a gamepad to your computer, you may be prompted to i...
      • 1. At the Add New Hardware Wizard, click Next to begin installing the drivers and files necessary...
        • 2. Select the Search for the best driver for your device (Recommended) option and click Next.
        • 3. Select the Specify a location option. If C:\WINDOWS\OPTIONS\CABS is not displayed in the drop-...
        • 4. When the Add New Hardware Wizard completes installing the files and drivers, click Finish.
    • You may be prompted to restart your computer so that the new hardware can be recognized by the sy...
      • Removing the Left EZ Access Panel
    • To remove the left EZ Access panel, press the button on top of the panel 1 and gently pull outwar...
      • Removing the Left EZ Access Panel
  • Replacing the Modem or Adding a PCI Expansion Card
    • To replace the modem or other PCI expansion card, complete the following steps:
      • 1. Read all the manufacturer documentation for the new card.
        • 2. Close all programs.
        • 3. Remove all diskettes and CDs.
        • 4. From the Windows Taskbar, click Start, click Shut Down, select Shut Down, then click OK.
        • 5. Unplug the computer power cord from the electrical outlet.
        • 6. Disconnect all cables and power cords from the back of the computer.
        • 7. Remove the left and back EZ Access panels.
        • 8. Place the computer on its side.
        • 9. Remove the retaining screw holding the card in place from the back.
        • 10. Remove the modem or PCI card.
        • 11. Carefully align the new modem or other PCI card with the PCI slot and firmly press it in unti...
        • 12. Replace the retaining screw.
      • Replacing the Modem or PCI Card
        • 13. Replace the left EZ Access panel
        • 14. Replace the back EZ Access panel.
      • Replacing the Hard Drive
    • For information about replacing the hard drive, please contact a Compaq Authorized Service Provid...
      • Removing the Right EZ Access Panel
    • To remove the right EZ Access panel, press the button on top of the panel 1 and gently pull outwa...
      • Removing the Right EZ Access Panel
  • Adding or Replacing Memory Modules
    • Adding memory can improve computer and software performance. Your PC uses PC100 SDRAM memory. Con...
    • To determine the amount of memory currently located on your Internet PC, perform the following st...
      • 1. From the Windows Taskbar, click Start, select Settings, and then select Control Panel.
        • 2. Double-click the System m icon.
        • 3. Select the General tab.
      • The amount of memory displayed may not include the amount of memory automatically allocated for v...
    • To add memory, complete the following steps:
      • 1. Read all the manufacturer documentation for the new memory.
        • 2. Close all programs.
        • 3. Remove all diskettes and CDs.
        • 4. From the Windows Taskbar, click Start, click Shut Down, select Shut Down, then click OK.
        • 5. Unplug the computer power cord from the electrical outlet.
        • 6. Remove the right EZ Access panel.
        • 7. Locate the memory module and insert as shown in the following graphic.
        • 8. Align the new memory module 1 with the slot and firmly press it in until it clicks into positi...
        • 9. Replace the EZ Access panel.
      • Memory Module Slots
  • Reinstalling Deleted Drivers
    • If a driver is accidentally deleted or the operating system is reinstalled, the driver subdirecto...
    • Drivers may be reinstalled by selecting the Selective Restore option from QuickRestore. Refer to ...
  • Installing Additional Software
    • Once you have become accustomed to using your Internet PC and have explored the pre-installed sof...
    • Software can be installed from a CD or a diskette or it can be downloaded from a Web site. Many s...
      • Installing Software from a CD or Diskette
    • To install software from a diskette or from a CD that does not automatically install, complete th...
      • 1. Close all open programs.
        • 2. From the Windows Taskbar, click Start, point to Settings, and then click Control Panel.
        • 3. Double-click the Add/Remove Programs ¤ icon. The Add/Remove Programs Properties window display...
        • 4. Insert the CD or diskette into the proper drive and click Next.
      • Microsoft Windows will find the CD or diskette and begin the installation process.
        • Installing a Downloaded Program File
    • If you choose to download software from a Web site, follow the installation instructions that may...
    • To install a program file that you have downloaded from the Internet to your hard drive, complete...
      • 1. Terminate your Internet connection.
        • 2. Close all open programs.
        • 3. From the Windows Taskbar, click Start, point to Settings, and then click Control Panel.
        • 4. Double-click the Add/Remove Programs ¤ icon. The Add/Remove Programs Properties window displays.
        • 5. Click Install. The Install Program from Floppy Disk or CD-ROM window displays.
        • 6. Click Next. The Run Installation Program window displays.
        • 7. Click Browse.
        • 8. Locate and select the Setup.exe or Install.exe file for the downloaded software.
        • 9. Click Open to begin the installation process.
• Chapter 6
  • Troubleshooting
  • This chapter provides useful information on how to identify and correct common problems that may ...
  • Helpful Hints
    • If you encounter minor problems with your Internet PC, monitor, or software, refer to the followi...
  • Entering BIOS (CMOS) Setup
    • If you need to enter the BIOS setup complete the following step:
    • As the computer powers on, press the F10 key while the cursor is displayed in the upper right cor...
  • Troubleshooting Guidelines
    • Information in this Troubleshooting section is divided into three columns: Symptom, Problem, and ...
    • If a solution does not fix your problem, try all solutions for the symptom or try the solution a ...
    • If a problem persists and you are unable to resolve it yourself, please review the Service and Su...
  • Troubleshooting Audio Problems
  • Troubleshooting CD, CD-RW or DVD Problems
  • Troubleshooting Diskette Drive and Zip Drive Problems
  • Troubleshooting Display (Monitor) Problems
  • Troubleshooting Fax Modem Problems
  • Troubleshooting Game Problems
  • Troubleshooting Hard Drive Problems
  • Troubleshooting Internet Access Problems
  • Troubleshooting Keyboard and Scroll Mouse Problems
  • Troubleshooting Memory Problems
  • Troubleshooting Power Problems
  • Troubleshooting Printer Problems (see your printer manual for additional Information)
  • Contacting Technical Support
    • If you were unable to fix your Internet PC using this troubleshooting section, refer to the Certi...
• Chapter 7
  • Government Approvals
  • European Union Notice
    • Products with the CE marking complies with Telecommunication Terminal Equipment and Satellite Ear...
    • Compliance with these directives implies conformity to the following European Norms or Regulation...
      • *Applies to modems contained in portable products only. Modems provided in desktop and mini-tower...
    • The equipment has been approved in accordance with Council Decision 98/482/EC for pan-European si...
    • The equipment is designed to work with all EU telephone networks. However, the equipment may have...
  • Federal Communications Commission Notice
    • This equipment has been tested and found to comply with the limits for a Class B digital device p...
      • Modifications
    • The FCC requires the user to be notified that any changes or modifications made to this device th...
      • Cables
    • Connections to this device must be made with shielded cables with metallic RFI/EMI connector hood...
  • Declaration of Conformity for Products Marked with the FCC Logo (United States Only)
    • This device complies with Part 15 of the FCC Rules. Operation is subject to the following two con...
    • For questions regarding your product, call 800-652-6672 (800-OK-COMPAQ) or contact:
    • Compaq Computer Corporation P.O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000
    • For questions regarding this FCC declaration, call 281-514-3333 or contact:
    • Compaq Computer Corporation P.O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000
    • To identify this product, refer to the Part, Series, or Model number found on the product.
      • Canadian Notice
    • This Class B digital apparatus meets all requirements of the Canadian Interference- Causing Equip...
      • Avis Canadien
    • Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel ...
  • Telecom Network Approvals
    • These two icons and associated statements may be found on desktop and mini-tower computers. They ...
    • As an alternative to viewing the approval information on your product, country approval informati...
  • U.S. Regulations Governing the Use of Modems
    • This equipment complies with Part 68 of the FCC rules. Located on the bottom of the portable comp...
      • Ringer Equivalence Number (REN )
    • The REN is useful to determine the quantity of devices you may connect to your telephone line and...
    • The REN for the modem contained in this product does not exceed 1.0.
    • A FCC Compliant 6-position modular plug is provided with this equipment. This equipment is design...
    • If your telephone equipment causes harm to the telephone network, the telephone company may disco...
    • Your telephone company may make changes in its facilities, equipment, operations, or procedures t...
    • If you experience trouble with this telephone equipment, contact your local telephone company for...
    • This equipment may not be used on coin service provided by the telephone company. Connection to p...
    • For the Compaq Customer Support Center and your nearest Compaq Authorized Service Provider in Nor...
    • Compaq Customer Support Center P.O. Box 692000 Houston, Texas 77269-2000
  • Telephone Consumer Protection Act of 1991
    • The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer ...
  • Canadian Regulations Governing the Use of Modems
    • Notice: The Industry Canada label identifies certified equipment. This certification means that t...
    • Before installing the equipment, users should ensure that it is permissible to be connected to th...
    • Repairs to certified equipment should be made by an authorized Canadian maintenance facility desi...
    • Users should ensure for their own protection that the electrical ground connections of the power ...
    • Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indicati...
    • The REN for the modem contained in this product does not exceed 1.0.
    • For the location of the authorized Canadian maintenance facility nearest you, call 800-652-6672 (...
    • Compaq Canada, Inc. 45 Vogell Road Richmond Hill, Ontario L4B 3P6
  • U.K. BABT Users Notice (SupraExpress 56i Pro Global Modem - Desktop Products Only)
    • The modem is intended for only use in the Compaq Internet PC. For the purposes of BABT approval, ...
      • Telephone Network Connection
    • The modem is suitable for connection to the Public Switched Telephone Network (PSTN) direct excha...
    • A ringer equivalent number (REN) is a value given to all apparatus to be connected to the PSTN. I...
      • 1. REN = 3/n where n is the maximum number of units that may be used in parallel.
        • 2. The maximum REN of a line is 4; therefore, the total REN of all apparatus connected to the lin...
        • 3. Only one modem should be connected to a telephone line. Connecting a modem in parallel with on...
        • 4. The REN for this piece of equipment is 0.8.
        • 5. The exchange should provide facilities for either loop disconnect (pulse) dialing or multifreq...
        • 6. During dialing, this apparatus may tinkle the bells of other telephones using the same line. T...
        • 7. The modem specified in this guide is for the Compaq Internet PC.
        • 8. This apparatus has been approved for the following facilities:
    • Any other usage will invalidate the approval of the apparatus, if as a result, it then ceases to ...
    • All apparatus connected to this modem, and thereby connected directly or indirectly to the Britis...
    • Although this equipment can use either loop disconnect or DTMF signaling, only the performance of...
    • The modem may not be used on extension wiring that makes use of plug pins 1 and 6. If in doubt, a...
    • Difficulties may occasionally be experienced from other apparatus connected to the BT PSTN via th...
    • Initially, normal operation will be possible. However, changes to or modernization of the network...
    • If these difficulties occur, contact your product supplier or your Compaq Authorized Reseller in ...
    • This device is intended for auto-answering of incoming calls. Under normal conditions, callers wi...
    • Several options are available for auto-answering operation. The default setting is for two incomi...
      • Auto Dialing with the Modem
    • When entering telephone numbers, ensure that the number that appears on the screen is correct bef...
  • Benutzerhinweise für besondere Bestimmungen in Österreich
    • Hinweis für die Benutzung in osterreich
    • Sofern Sie das SupraExpress 56i Pro global modem an einer Nebenstellenanlage benutzen wollen, erk...
      • Wahlsperre
    • Ein Modem darf, beispielsweise im „unbeaufsichtigten Betrieb“, nicht pausenlos dieselbe Rufnummer...
    • Nach zwölf erfolglosen Wählversuchen innerhalb einer Stunde gibt das Modem die Meldung „BLACK-LIS...
    • Die Wahlsperre wird wieder aufgehoben, wenn eines der drei folgenden Ereignisse eintritt:
  • Benutzerhinweise für besondere Bestimmungen in Deutschland
    • Hinweis für die Benutzung in der Bundesrepublik Deutschland
    • Dieses Gerät ist mit einem mindestens 4-adrigen Anschlußkabel mit TAE-Stecker mit Kodierung N aus...
    • Weitere Endeinrichtungen, die sich an dem Telefonanschluß befinden, werden beim Einstecken des Ge...
  • Brugerinstruktioner i overensstemmelse med danske krav
    • Opkaldskoder Pog T
    • Compaq-modemet SupraExpress 56i Pro global modem understøtter ikke impulssignalering. Både opkald...
  • Speciale gebruiksinstructies voor Nederland
    • Aansluitfactor
      • 1. Het modem is geschikt voor aansluiting op het openbare geschakelde telefoonnetwerk en op (anal...
        • 2. De aansluitfactor is een waarde die wordt toegekend aan alle apparaten die op het openbare tel...
        • 3. De aansluitfactor voor dit apparaat is 1,0.
    • Wachten op kiestoon
    • Het modem moet altijd eerst een kiestoon ontvangen voordat wordt geprobeerd een verbinding tot st...
      • Handenvrij bellen
    • Handenvrij bellen is toegestaan bij gebruik van een apparte (goedgekeurtde) telefoon set.
  • Användarinstruktioner i överensstämmelse med svenska krav Uppringningskod P och T
    • Modemet till SupraExpress 56i Pro global modem stödjer inte pulssignalering. Både uppringningskod...
  • New Zealand Modem Statements
    • The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has acce...
    • This equipment is not capable, under all operating conditions, of correct operation at the higher...
    • This device is equipped with pulse dialing while the Telecom standard is DTMF tone dialing. There...
    • Use of pulse dialing, when this equipment is connected to the same line as other equipment, may g...
    • Some parameters required for compliance with Telecom’s Telepermit requirements are dependent on t...
      • 1. There shall be no more than 10 call attempts to the same number within any 30 minute period fo...
        • 2. The equipment shall go on-hook for a period of not less than 30 seconds between the end of one...
    • Where automatic calls are made to different numbers, the equipment shall go on-hook for a period ...
    • The equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt ...
      • 1. A person calling your modem will hear a short burst of ringing before the modem answers. This ...
        • 2. Caller identification (which occurs between the first and second ring cadences) is not destroyed.
    • This equipment does not fully meet Telecom’s impedance requirements. Performance limitations may ...
    • This equipment should not be used under any circumstances which may constitute a nuisance to othe...
    • This equipment shall not be set to make automatic calls to the Telecom 111 Emergency Service.
      • Safety
    • Safety is important when you are operating your computer. Follow the guidelines in this section t...
      • Batteries
    • For information about real-time clock battery replacement, contact your Compaq Authorized Dealer,...
      • Using the Computer
      • Energy Compliance
    • Agency labels are on the computer.
    • Energy Star Compliance
    • Compaq Internet PC products marked with the Energy Star Logo are compliant with Energy Star Compu...
    • The Energy Star Computers Program was created by the EPA to promote energy efficiency and reduce ...
    • The power management feature of your computer is supported when used with the following operating...
    • The power management feature, when used in conjunction with an external Energy Star compliant mon...
• Glossary
  • American National Standards Institute (ANSI)
  • A private, nonprofit organization that facilitates the development of national technical standard...
    • American Standard Code for Information Interchange (ASCII)
  • The code used to represent the conversion of keyboard characters into binary digits that can be p...
    • analog
  • A continuous electronic current of varying frequency. Digital data from a computer must be conver...
    • ANSI
  • See American National Standards Institute.
    • anti-virus utility
  • A program that detects and in many cases repairs the damage caused by harmful program code. See v...
    • application
  • A software program that facilitates the performance of useful work, such as a word processing pro...
    • ASCII
  • See American Standard Code for Information Interchange.
    • atomic clock
  • A Web-based service of the National Institute of Standards and Technology synchronizing your comp...
    • backup
  • A copy of one or more files for safekeeping.
    • Basic Input Output System (BIOS)
  • An instruction set stored on the read-only memory chip of a computer that handles how the hardwar...
    • binary
  • A number system that represents digital data and uses only the symbols 0 and 1.
    • BIOS
    • bit
  • A unit of measurement used to describe the smallest possible piece of computer information, repre...
    • boot
  • To start up a computer. During the start-up process, information necessary for the computer to op...
    • browser
  • A program used to access and view information. See Web browser.
    • bug
  • An error in computer program code.
    • bulletin board
  • A computerized meeting and announcement system that can be accessed directly by dialing the bulle...
    • bus
  • The main communication path used by the components of a computer.
    • byte
  • A unit of measurement used to describe a quantity of data, equal to eight bits. A character is on...
    • CAB files (CABinet files)
  • Files in the Windows directory on your hard disk that contain the Microsoft Windows operating sys...
    • cable modem
  • A device that provides constant Internet access through a cable Internet Service Provider.
    • cache
  • A portion of memory where frequently used information is duplicated for the purpose of instant ac...
    • CardBus PC card
    • CD
  • See compact disc. Compare with digital versatile disc, digital video disc.
    • CD-ROM
  • See compact disc.
    • central processing unit (CPU)
  • Controls the operation of a computer. Arithmetic and logic operations, as well as the decoding an...
    • channel
  • A communication path
    • Channel Bar
  • A feature of the Microsoft Windows 98 active desktop that provides single-click access to feature...
    • chip
  • A tiny silicon wafer that contains miniature transistors and circuits. See central processing uni...
    • client
  • A computer workstation on a network that has access to the data and services of a central compute...
    • compact disc (CD)
  • A circular piece of plastic that can store a maximum of 650 MB of digital data on one side using ...
    • configure
  • To set up a computer or change program settings.
    • connector
  • A receptacle designed to accept the insertion of a specific cable plug, usually located on the ba...
    • CPU
    • Creativity Action Center
  • A set of easily accessible connectors situated on the front of select models of Compaq Internet PCs.
    • cursor
  • The symbol on a computer screen that shows where the next typed character will be displayed.
    • daisy chain
  • To add a device to the last one in a chain of IEEE-1394 devices. See IEEE-1394 High Performance S...
    • database
  • An organized collection of data designed to facilitate the extraction of useful information.
    • DCIC
  • See Digital Creativity Imaging Center.
    • debug
  • To remove errors from computer program code.
    • dedicated line
  • A leased communication path that provides constant access to the Internet.
    • default
  • An automatic setting that a program uses unless alternative instructions are entered.
    • desktop
  • See Windows desktop.
    • desktop computer
  • A personal computer designed to be set up on a desk, as opposed to an easily- transportable noteb...
    • desktop publishing
  • The use of a personal computer with word processing, graphics, or page-layout programs to produce...
    • device driver
  • See driver.
    • dialog box
  • A window that is displayed when information must be entered to continue.
    • dial-up networking
  • A method of accessing a network through a modem and a standard telephone line. Usually refers to ...
    • digital
  • Electrical signals that carry data in the form of bits. Contrast analog.
    • Digital Creativity Imaging Center (DCIC)
  • A set of easily accessible connectors situated on the front of select models of Compaq Internet PCs.
    • digital subscriber line (DSL)
  • A broadband communication technology that utilizes the bandwidth not used for voice communication...
    • digital versatile disc (DVD)
    • directory
  • An area on a disk where the names and locations of files are stored.
    • disc
  • See compact disc.
    • diskette
  • A storage device made of flexible plastic film coated with iron oxide cased in a hard plastic she...
    • diskette drive
  • A device that enables a computer to read data from and write data to diskettes.
    • Disk Operating System (DOS)
  • The generic name for the Microsoft Disk Operating System (MS-DOS).
    • DOS
  • See Disk Operating System.
    • double-click
  • To press the left mouse button twice in rapid succession.
    • download
  • To transfer a copy of a file from a remote computer. Contrast upload.
    • drive
  • A device that enables the reading and sometimes writing of data to a storage device. See CD drive...
    • driver
  • A program that enables the Microsoft Windows operating system to recognize and operate devices in...
    • DSL
  • See digital subscriber line.
    • DSL modem
  • A device used to connect to the Internet using digital subscriber line service through standard t...
    • duplex
  • Describes a communication channel that is always open in both directions. In telecommunications, ...
    • DVD
  • See digital versatile disc.
    • e-mail
  • See electronic mail.
    • electronic mail
  • A method of sending messages and files across a network or the Internet.
    • enabling software
  • An instruction set that must be installed before the associated hardware device can function.
    • Ethernet
  • A family of data link protocols that specifies how data is transferred over a network. An categor...
    • expansion slot
  • A receptacle on the system board that accepts a device that adds functionality to the computer, s...
    • Explorer
  • See Microsoft Internet Explorer, Microsoft Windows Explorer.
    • extranet
  • An intranet that is accessible to those not part of the organization by special permission. See i...
    • File Transfer Protocol (FTP)
  • An instruction set that specifies how files are downloaded or uploaded. See download, upload.
    • floppy
  • Informal term for diskette. Also known as 3.5-inch floppy. See diskette.
    • FTP
  • See File Transfer Protocol.
    • full duplex
  • See duplex.
    • gamepad
  • A device that permits more realistic game play than is possible with a mouse or touchpad.
    • gameport
  • See MIDI/Gameport.
    • GB
  • See gigabyte.
    • gigabyte (GB)
  • A unit of measurement used to describe data quantity. One GB is equal to approximately one billio...
    • graphical user interface (GUI)
  • The collection of images and text shown on the monitor display that facilitates the entry of comm...
    • GUI
  • See graphical user interface.
    • half duplex
  • Describes a communication channel that is only open in a single direction at any given time. In t...
    • hard drive
  • A device that enables a computer to read data from and write data to a hard disk, an internal dat...
    • hardware
  • The physical components of a computer.
    • hertz (Hz)
  • A unit of measurement used to describe frequency rate. One hertz is equal to one cycle per second...
    • home networking
  • Allows users to connect HPNA-certified peripheral equipment to an HPNA-certified PC through home ...
    • Home Phoneline Network Alliance (HPNA)
  • The Home Phoneline Networking Alliance is an association of industry-leading companies working to...
    • hibernation
  • Applies to notebook computers only. A state of decreased power consumption. When the notebook com...
    • hotplug
  • To connect or disconnect equipment, such as a PC card or USB device, without restarting the compu...
    • hover help
  • The information that may be displayed when the mouse pointer is placed on an icon, button, or too...
    • HTML
  • See Hypertext Markup Language.
    • HTTP
  • See Hypertext Transport Protocol.
    • hub
  • A switching device used to connect computers to a network.
    • hyperlink
  • Colored and underlined hypertext that when clicked provides immediate access to a file, a specifi...
    • hypertext
  • Specially formatted words in a document or on a Web page that serves as a link to another locatio...
    • Hypertext Markup Language (HTML)
  • A standard language used for creating and publishing documents on the World Wide Web.
    • Hypertext Transport Protocol (HTTP)
  • An instruction set that specifies how information is published on the Internet. See Hypertext Mar...
    • Hz
  • See hertz.
    • icon
  • A small picture incorporated into the graphical user interface that represents a link or shortcut...
    • IEEE
  • See Institute of Electrical and Electronics Engineers.
    • IEEE-1394 High Performance Serial Bus
  • A Plug-and-Play digital interface that allows up to 63 devices to be connected sequentially into ...
    • IEEE-1394 port
  • A device that transmits data at a maximum rate of 400 Mbps. A variety of devices are supported, s...
    • Intel VideoPhone
  • A software package developed by the Intel Corporation that makes it possible to place and receive...
    • Institute of Electrical and Electronics Engineers (IEEE)
  • A non-profit group involved in the development of technology and standards in the areas of comput...
    • interactive
  • A term used to describe a program, such as a computer game, that immediately reacts to commands.
    • interface
  • See graphical user interface.
    • International Organization for Standardization (ISO)
  • A non-governmental organization established to promote the development of standards in the areas ...
    • International Telecommunica tion Union (ITU)
  • An agency of the United Nations responsible for the regulation, standardization, coordination, an...
    • Internet
  • The largest decentralized computer network in the world. Every computer or network that is linked...
    • internet
  • Two or more networks connected together.
    • Internet Explorer
  • See Microsoft Internet Explorer.
    • Internet keyboard
  • A keyboard equipped with special buttons programmed to access the Internet, a favorite program, o...
    • Internet Service Provider (ISP)
  • A business organization that provides Internet access through dial-up networking or dedicated lin...
    • intranet
  • An information site usually implemented by businesses, schools, or other large institutions desig...
    • ISO
  • See International Organization for Standardization.
    • ISP
  • See Internet Service Provider.
    • ITU
  • See International Telecommunication Union.
    • joystick
  • A device that permits more realistic game play than is possible with a mouse or touchpad.
    • K56flex
  • A data communication protocol developed by Lucent Technologies Incorporated and Rockwell Internat...
    • KB
  • See kilobyte.
    • Kbps
  • See kilobits per second.
    • keyboard
  • The primary device used for entering alphanumeric data.
    • kilobits per second (Kbps)
  • A unit of measurement used to describe the rate of data transfer.
    • kilobyte (KB)
  • A unit of measurement used to describe data quantity. One KB is equal to approximately one thousa...
    • LAN
  • See local area network.
    • LCD
  • See liquid crystal display.
    • LED
  • See light-emitting diode.
    • light-emitting diode (LED)
  • A device that glows when an electric current passes through it. Status lights on computers are of...
    • link
  • An item that provides direct access to a file, program, directory, or Web site. See hyperlink, sh...
    • liquid crystal display (LCD)
  • A type of display that uses chemicals, or liquid crystals, that respond to polarized light and el...
    • listserv
  • See mailing list.
    • local area network (LAN)
  • Two or more computers linked together for the purpose of sharing resources, such as files, progra...
    • log on
  • To gain authorized access to a network or Internet service provider account by providing a user n...
    • mailing list
  • A mail-forwarding service that allows subscribers to send e-mail to a single address where the me...
    • MB
  • See megabyte.
    • Mbps
  • See megabits per second.
    • megabits per second (Mbps)
  • A unit of measurement used to describe the rate of data transfer.
    • megabyte (MB)
  • A unit of measurement used to describe data quantity. One MB is equal to approximately one millio...
    • megahertz (MHz)
  • A unit of measurement used to describe microprocessor speed. One megahertz is equal to one millio...
    • memory
  • The place where data and instructions are stored for use by the processor. There are several diff...
    • MHz
  • See megahertz.
    • microprocessor
  • An integrated circuit on the system board that contains the entire central processing unit. May b...
    • Microsoft Internet Explorer
  • A Web browser developed by the Microsoft Corporation; used to view hypertext documents on intrane...
    • Microsoft Windows
  • The family of GUI-based computer operating systems developed by the Microsoft Corporation.
    • Microsoft Windows Explorer
  • A browser program used to access and view the contents of data storage drives available to the co...
    • MIDI
  • See Musical Instrument Digital Interface.
    • MIDI/Gameport connector
  • A receptacle that accepts a gamepad, joystick, or similar device to permit more realistic game pl...
    • modem (modulator/ demodulator)
  • A device that converts data from a digital to analog format at the originating computer so that i...
    • motherboard
  • See system board.
    • Moving Picture Experts Group (MPEG)
  • A working group of the International Organization for Standardization (ISO), responsible for gene...
    • mouse
  • A device used to move a pointer on the display as well as make selections by clicking the buttons...
    • MP3
  • A type of digital audio file. Often, music downloaded from the Internet is presented in this format.
    • MPEG
  • Moving Picture Experts Group. See Moving Picture Experts Group.
    • multimedia
  • The presence of two or more formats, such as audio, animation, graphics, text, or video.
    • Musical Instrument Digital Interface (MIDI)
  • A computer file format used to represent musical sounds. MIDI files can be identified by the file...
    • navigate
  • To move from one site or directory to another site or directory.
    • Netscape Navigator
  • A Web browser developed by the Netscape Communications Corporation; used to view hypertext docume...
    • network
  • Two or more computers linked together for the purpose of sharing resources, such as files, progra...
    • network adapter
  • See network interface card.
    • network interface card
  • A device that enables a computer to be physically connected to, and participate in, data communic...
    • newsgroup
  • A public special-interest forum on a network similar to a bulletin board. Subscribers can read an...
    • NIC
  • See network interface card.
    • online
  • The state of being connected to a network, especially the Internet.
    • online Help
  • Program-specific information stored on the hard disk that can be accessed through the Help option...
    • operating system (OS)
  • A set of system software programs that control how the computer works.
    • OS
  • See operating system.
    • parallel port
  • A device that transfers bits of data simultaneously through the eight separate wires in a paralle...
    • partition
  • To format a hard disk so that it behaves as if it is two or more smaller hard disks.
    • PC
  • Personal computer.
    • PCI
  • See Peripheral Component Interconnect.
    • peripheral
  • A device connected to a computer, such as a monitor or a printer.
    • Peripheral Component Interconnect (PCI)
  • A local bus capable of transferring data at a maximum rate of 132 MBps. The PCI bus was the first...
    • Personal Computer Memory Card International Association
  • An industry group organized to promote standards for credit card-sized memory and input/output de...
    • pixel
  • One of the individual dots that make up a graphical image.
    • playlist
  • Tracks chosen for play from a CD or DVD.
    • Plug and Play
  • Refers to a device that when connected to a computer is automatically recognized by the operating...
    • Point-to-Point Protocol (PPP)
  • An instruction set that enables a computer to gain authorized access to a network using dial-up n...
    • pop-up menu
  • A list of choices that is displayed when an item on a menu bar is selected.
    • port
  • A point through which data flows between computers or between a computer and a peripheral device....
    • PPP
  • See Point-to-Point Protocol.
    • Presario Treasures
  • A link to exclusive deals and discounts from Compaq partners and is available only to Presario ow...
    • processor
  • See microprocessor.
    • Product Key
  • The Microsoft Windows operating system product identification code printed on the lower right cor...
    • program
  • Software installed on a computer that facilitates the performance of useful work, such as a word ...
    • proprietary
  • Refers to software or hardware technology owned by a company or individual that has exclusive rig...
    • protocol
  • A formal standard or instruction set.
    • RAM
  • See memory.
    • random access memory (RAM)
  • See memory.
    • RAS
  • See remote access server, Remote Access Service.
    • read-only memory (ROM)
  • See memory.
    • real-time clock (RTC)
  • A battery-powered clock inside your computer that keeps time even when the computer is unplugged.
    • refresh rate
  • The number of times a monitor redraws the display, measured in hertz. A refresh rate of 75 Hz ind...
    • remote access server (RAS)
  • A computer configured as a server that permits authorized access to a network using specially con...
    • Remote Access Service (RAS)
  • A feature of Microsoft Windows NT that permits authorized access to a network using dial-up netwo...
    • right-click
  • To press the right mouse button.
    • ROM
  • See memory.
    • RTC
  • See real-time clock.
    • screen saver
  • A blank screen or a moving image that automatically is displayed after the computer has not been ...
    • scroll mouse
  • A device used to move a pointer on the display as well as make selections by clicking the buttons...
    • serial port
  • A device that transfers data one bit at a time through a serial cable.
    • server
  • A specially configured computer running network software that provides access to network resource...
    • shortcut
  • An icon on the Windows desktop that provides a direct link to a program, directory, or file. Shor...
    • Sleep mode
  • A low power consumption state that components of the computer enter after a predetermined amount ...
    • software
  • Programs that contain computer operation instructions. There are two types of software: applicati...
    • Super Video Graphics Adapter (SVGA)
  • A video card that typically supports resolutions of 1024 x 728 pixels with over 65,000 colors. Se...
    • surf
  • To browse or navigate through the information on the Internet and the World Wide Web.
    • surge protector
  • A device that protects electrical devices from brief bursts of excessive voltage.
    • SVGA
  • See Super Video Graphics Adapter.
    • system board
  • The main circuit board inside a computer. Also known as a motherboard.
    • taskbar
  • See Windows Taskbar.
    • TCP/IP
  • See Transmission Control Protocol/Internet Protocol.
    • Transmission Control Protocol/ Internet Protocol (TCP/IP)
  • An industry standard instruction set that specifies how data is transmitted through a network. TC...
    • uninterruptible power supply (UPS)
    • Uniform Resource Locator (URL)
  • An Internet address that specifies the location of information. Also known as Universal Resource ...
    • Universal Resource Locator (URL)
  • See Uniform Resource Locator.
    • Universal Serial Bus (USB)
  • A Plug-and-Play bus that allows up to 127 devices to be connected sequentially into a single exte...
    • upload
  • To send a copy of a file to a remote computer. Contrast download.
    • UPS
  • See uninterruptible power supply.
    • URL
  • See Uniform Resource Locator.
    • USB
  • See Universal Serial Bus.
    • USB hub
  • A USB device that provides additional USB ports. See Universal Serial Bus.
    • utility
  • A program that assists with the operation of a computer, such as a power management program or an...
    • V.90 Standard
  • A standard endorsed by the International Telecommunication Union that makes it possible for modem...
    • Video CD
  • Supports MPEG1 video that does not require separate video player to play.
    • videophone
  • See Intel VideoPhone.
    • virtual memory
  • See memory.
    • virus
  • A harmful computer program that may cause damage to data or programs. See anti- virus utility.
    • voltage selector switch
  • A slide switch on the PC that permits connection to more than one voltage input. The switch is no...
    • WAN
  • See wide area network.
    • Web
  • See World Wide Web.
    • Web browser
  • A program that makes it possible to access and view hypertext documents.
    • wide area network
  • Geographically separated computers linked together for the purpose of sharing resources, such as ...
    • Windows desktop
  • The work area shown on the monitor display that contains the Windows Taskbar as well as icons tha...
    • Windows Taskbar
  • A thin band that contains the Microsoft Windows Start button, the current time, as well as icons ...
    • wizard
  • A utility program that automatically presents the steps necessary to complete a task, such as ins...
    • World Wide Web
  • A universal database that provides a consistent means to access large amounts of information. Web...
    • www
  • See World Wide Web.
    • Zip disk
  • A storage device with a 100 or 250 MB capacity that is compatible with a Zip drive.
    • Zip drive
  • A device that can read and write data to a Zip disk.
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