Document Outline

• Contents
• Checking Out Your Gateway Profile
  • Front
  • Back
  • Right side
  • Identifying your model
    • Gateway model number
    • Gateway serial number
    • Microsoft Certificate of Authenticity
  • Finding your specifications
  • Accessories
    • Home networking kit
    • Imaging equipment
    • Printers
    • Storage Devices
    • Memory
    • Uninterruptible power supplies
• Getting Started
  • Working safely
    • Reducing eye strain
    • Setting up your computer desk and chair
    • Setting up your computer and computer accessories
    • Sitting at your computer
    • Avoiding discomfort and injury from repetitive strain
  • Protecting from power source problems
  • Starting your computer
    • To start your computer:
  • Turning off your computer
    • To turn off your computer in WindowsXP:
    • To turn off your computer in Windows2000:
  • Restarting (rebooting) your computer
    • To close unresponsive programs and restart your computer:
  • Using the cord cover
    • To install the cord cover:
    • To remove the cord cover:
  • Locking your computer
    • To lock your computer:
  • Standard keyboard
  • Multifunction keyboard
    • Special-function buttons
  • Wireless keyboard
  • Mouse
    • Using the mouse
  • Computer display
    • External controls
    • OSD options
      • To adjust the OSD settings:
      • OSD menus
  • Installing a printer, scanner, or other peripheral device
• Getting Help
  • Help and Support
    • To start Help and Support:
    • Searching for a topic
  • Online help
  • Gateway Web site
    • Using eSupport
      • Support Home
      • Downloads
      • Contact Us
      • Account Info
      • PC Tools
• Windows Basics
  • About the Windows environment
  • Using the desktop
    • Using the Start menu
      • To use the Start menu:
    • Adding icons to the desktop
      • To add icons to the desktop:
  • Identifying window items
  • Working with files and folders
    • Viewing drives
      • To view the drives on your computer:
      • To see the files and folders on a drive:
    • Creating folders
      • To create a folder:
    • Copying and moving files and folders
      • To copy a file or folder to another folder:
      • To move a file or folder to another folder:
    • Deleting files and folders
      • To delete files or folders:
      • To recover files or folders from the Recycle Bin:
      • To empty the Recycle Bin:
    • Browsing for files and folders
      • To browse for a file:
  • Searching for files
    • Using the Windows Search utility
      • To find files and folders using the Search utility:
      • Using advanced search options
  • Working with documents
    • Creating a new document
      • To create a new document:
    • Saving a document
      • To save a document:
    • Opening a document
      • To open a document:
    • Printing a document
      • To print a document:
  • Shortcuts
• Using the Internet
  • Learning about the Internet
  • Setting up an Internet account
    • To set up an Internet account with America Online:
    • Accessing your Internet account
      • To connect to your America Online Internet account:
      • To disconnect from your America Online Internet account:
  • Using the WorldWideWeb
    • Connecting to a Website
      • To connect to a Web site:
    • Downloading files
      • To download files or programs from a Web site:
  • Using e-mail
    • Sending e-mail
      • To send e-mail using America Online:
    • Checking your e-mail
      • To check your e-mail using America Online:
• Using Multimedia
  • Using the diskette drive
    • To use a diskette:
  • Using the CD or DVD drive
    • Identifying drive types
    • Inserting a CD or DVD
      • To insert a CD or DVD:
  • Adjusting the volume
    • Adjusting the volume in WindowsXP
      • To adjust the overall volume level using hardware controls:
      • To adjust the overall volume level from Windows:
      • To adjust specific volume levels:
    • Adjusting the volume in Windows2000
      • To adjust overall volume level using hardware controls:
      • To adjust overall volume level from Windows:
      • To adjust specific volume levels:
  • Listening to CDs
    • Listening to CDs in WindowsXP
      • To play a CD:
    • Listening to CDs in Windows2000
      • To play a CD:
  • Recording and playing audio
    • To make an audio recording:
    • To play an audio recording in Sound Recorder:
  • Playing audio and video files with the WindowsMediaPlayer
    • To play a file using the WindowsMediaPlayer:
  • Playing a DVD
    • To play a DVD:
  • Using MusicMatch
    • Playing CDs
      • To play a music CD in WindowsXP:
    • Creating MP3 music files
      • To create MP3 files:
    • Editing track information
      • To edit track information:
    • Building a music library
    • Changing the music library display settings
      • To change the music library display settings:
    • Listening to Internet radio
      • To listen to an Internet radio station:
    • Using advanced features
  • Creating CDs and DVDs
    • Copying a CD or DVD
      • To copy a music CD, data CD, or data DVD:
    • Creating a data CD or DVD
      • To create a data CD or DVD:
    • Copying music tracks
      • To copy music CD tracks to your hard drive:
    • Creating a music CD
      • To create a music CD:
    • Advanced features
  • Connecting a digital camera
    • To connect a digital camera:
  • Connecting a digital video camera
    • To connect a digital video camera:
  • Creating video DVDs
    • To create a video DVD:
• Sending and Receiving Faxes
  • Installing and configuring Fax
    • Installing Fax
      • To install Fax:
    • Configuring Fax
      • To configure Microsoft Fax:
  • Sending a simple fax
    • To send a simple fax:
  • Setting up your cover page template
    • To set up your fax cover page template:
  • Faxing from programs
    • To fax a document directly from most programs:
  • Faxing a scanned document
    • To fax a document that you have scanned:
  • Receiving and viewing a fax
    • To receive and view a fax:
  • Canceling a fax
    • To cancel a fax that has not been sent:
  • Automatically retry sending a fax
    • To automatically retry sending a fax:
  • Automatically cancelling a fax
    • To automatically cancel a failed fax:
• Customizing Your Computer
  • Adjusting the screen and desktop settings
    • Adjusting the color depth
      • To change the color depth:
    • Adjusting the screen resolution
      • To adjust the screen resolution:
    • Changing the colors on your Windows desktop
      • To change desktop colors in WindowsXP:
      • To change desktop colors in Windows2000:
    • Changing the desktop background
      • To change the desktop background in WindowsXP:
      • To change the desktop background in Windows2000:
    • Selecting a screen saver
      • To select a screen saver:
  • Changing the mouse settings
    • To change your mouse settings:
  • Adding and modifying user accounts
    • User account tips
      • To add, delete, or modify user accounts in WindowsXP:
      • To switch user accounts in WindowsXP:
  • Power management
    • Using power saving modes
    • Changing power settings
    • Changing the power scheme
      • To change the power scheme:
    • Changing advanced power settings
      • To change advanced power management settings:
    • Activating and using Hibernate mode
      • To activate Hibernate mode:
      • To use Hibernate mode:
    • Setting up an uninterruptible power supply
      • To install an uninterruptible power supply (UPS):
• Networking Your Computer
  • Benefits of networking
    • Sharing a single Internet connection
    • Sharing drives
    • Sharing peripheral devices
    • Streaming audio and video files
    • Playing multi-player games
  • Selecting a network connection
    • Wired Ethernet network
    • Wireless Ethernet network
  • Using a wired Ethernet network
    • Ethernet, Fast Ethernet, or Gigabit Ethernet
    • Example wired Ethernet network
    • Equipment you need for a wired Ethernet network
  • Using a wireless Ethernet network
    • Example access point wireless Ethernet network
    • Equipment you need for an access point wireless Ethernet network
    • Example peer-to-peer wireless Ethernet network
    • Equipment you need for a peer-to-peer wireless Ethernet network
    • Installing and configuring your notebook for Ethernet networking
    • Turning your wireless Ethernet emitter on or off
      • To turn the wireless Ethernet emitter on or off in WindowsXP:
      • To turn the wireless Ethernet emitter on or off in Windows2000 using the Broadcom Wireless Confi...
    • For more information
• Moving from Your Old Computer
  • Using the WindowsXP Files and Settings Transfer Wizard
    • To open the Files and Settings Transfer Wizard:
  • Transferring files
    • Finding your files
      • To find files in the My Documents folder:
      • To find files using Find or Search:
  • Transferring Internet settings
    • Setting up your ISP
      • To use the Internet Connection Wizard:
    • Transferring your e-mail and address book
    • Transferring your Internet shortcuts
  • Installing your old printer or scanner
    • Installing a USB printer or scanner
    • Installing a parallel port printer
      • To install your old printer:
  • Installing your old programs
• Maintaining Your Computer
  • Caring for your computer
  • Creating an emergency startup diskette
    • To create an emergency startup diskette in WindowsXP:
  • Protecting your computer from viruses
    • To scan for viruses:
    • To remove a virus:
    • To update Norton AntiVirus:
  • Managing hard drive space
    • Checking hard drive space
      • To check hard drive space:
    • Using Disk Cleanup
      • To use the WindowsDisk Cleanup program:
    • Checking the hard drive for errors
      • To check the hard drive for errors:
    • Defragmenting the hard drive
      • To defragment the hard drive:
    • Backing up files
    • Using the Scheduled Task Wizard
      • To start the Scheduled Task Wizard:
  • Cleaning your computer
    • Cleaning the exterior
    • Cleaning the keyboard
    • Cleaning the computer display
    • Cleaning the mouse
• Restoring Software
  • Using the Restoration CDs
  • Reinstalling device drivers
    • To reinstall device drivers:
  • Updating device drivers
    • To update device drivers:
  • Reinstalling programs
    • To reinstall programs from the Applications CD(s):
    • To reinstall Works Suite (including Word), games, or other programs from a CD:
  • Reinstalling Windows
    • To reinstall WindowsXP or Windows2000, and the device drivers:
• Upgrading Your Computer
  • Adding and removing PCCards
    • Adding a PCCard
      • To insert a PCCard:
    • Removing a PCCard
      • To remove a PCCard:
  • Selecting a place to work
  • Gathering the tools you need
  • Preventing static electricity discharge
  • Opening the computer case
    • To open the computer case:
  • Closing the computer case
    • To close the computer case:
  • Replacing the hard drive
    • To replace the hard drive:
  • Installing or replacing DIMM memory
    • To install or replace DIMM memory:
  • Using the BIOS Setup utility
    • To open BIOS Setup utility:
• Troubleshooting
  • Safety guidelines
  • First steps
  • Software support tools
  • Troubleshooting
    • CD, DVD, or recordable drives
      • The computer does not recognize a disc or the CD, DVD, or recordable drive
      • Audio CD does not produce sound
      • A DVD movie will not play
    • Cleaning CDs and DVDs
    • Computer display
      • The screen resolution is not correct
      • The computer is running but there is no picture
      • The color is not uniform
      • The text on the display is dim or difficult to read
    • Diskette drive
      • The diskette drive is not recognized
      • You cannot save a file to diskette or you see the message “disk is full or write-protected”
      • You see a “Access Denied” or “Write protect” error message
      • You see a “Disk is full” error message
      • You see a “Non-system disk” or “Disk error” error message
      • The diskette drive LED is lit continuously
    • File management
      • A file was accidentally deleted
        • To restore files that were deleted in Windows:
    • Hard drive
      • You see an “Insufficient disk space” error message
      • The hard drive cannot be accessed, or you see a “General failure reading drive C” error message
      • You see a “Non-system disk” or “disk error” error message
    • Internet
      • You cannot connect to the Internet
      • You see an “Unable to locate host” message and are unable to browse the Internet
      • Connecting to a Web site takes too long
      • People are sending you e-mail messages, but you have not received any mail
    • Keyboard
      • The keyboard does not work
      • A keyboard character keeps repeating or you see a “keyboard stuck” or “key failure” error message
      • Liquid spilled in the keyboard
    • Memory
      • You see a “memory error” message during startup
      • You see a “Not enough memory” error message
    • Modem
      • Your modem does not dial or does not connect
        • To check the dialing properties in WindowsXP:
        • To check the dialing properties in Windows2000:
      • You cannot connect to the Internet
      • Your 56K modem does not connect at 56K
        • To access the gateway.your.way dial-up server:
      • Your fax communications program only sends and receives faxes at 14,400bps even though you have ...
      • The modem is not recognized by the computer
        • To run modem diagnostics in WindowsXP:
        • To run modem diagnostics in Windows2000:
      • The modem is noisy when it dials and connects
        • To turn down the modem volume in WindowsXP:
        • To turn down the modem volume in Windows2000:
    • Mouse
      • The mouse does not work
      • The mouse works erratically
    • Power
      • My system is turned on but nothing is getting power
    • Printer
      • Printer will not turn on
      • Printer is on but will not print
        • To set a default printer in WindowsXP:
        • To set a default printer in Windows2000:
      • You see a “Printer queue is full” error message
        • To make sure that the printer is not set to work offline in WindowsXP:
        • To make sure that the printer is not set to work offline in Windows2000:
      • You see a “Printer is out of paper” error message
    • Sound
      • You are not getting sound from the speakers
  • Telephone support
    • Before calling Gateway Technical Support
    • Telephone support
      • Automated troubleshooting system
      • Telephone numbers
  • Tutoring and training
    • Self-help
    • Tutoring
    • Training
• Safety, Regulatory, and Legal Information
• Index
  • A
  • B
  • C
  • D
  • E
  • F
  • G
  • H
  • I
  • J
  • K
  • L
  • M
  • N
  • O
  • P
  • R
  • S
  • T
  • U
  • V
  • W
  • Z