Document Outline

• Service Manual
• Safety Summaries
• Finding Information
  • Grass Valley Product Support
    • Telephone Support
      • International Support Centers
      • Authorized Local Support Representative
• Product Description
  • Overview description
  • K2 Media Client orientation
    • Front view components
    • Rear view components SDA-00 model
    • Rear view components SD-00 model
    • Rear view components HD-00 model
  • FRU functional descriptions
    • Base chassis
    • Fan module
    • RAID drives
    • Power supplies
    • Removable media drives
    • Codec board
    • Mezzanine boards
    • RTP board
    • XLR board
    • RS-422 adapters
    • Dual Ethernet adapter
    • Graphics board
    • SCSI controller adapter
    • SATA drive connector board
    • SCSI interface board
    • SCSI backplane
    • CPU motherboard
  • Status indicators
    • Front panel indicators
      • Power LED
      • Service LED
      • RAID drive indicators
    • Rear panel indicators
      • Motherboard LAN connector indicator codes
      • Dual Ethernet adapter LAN connector indicator codes
      • Power supply indicators
    • System beep codes
• System Messages
  • About system messages
  • BIOS POST messages
  • Critical system startup messages
  • Viewing AppCenter system status messages
    • Viewing system status messages
    • Copying StatusPane messages to the clip board
    • Clearing messages
• Service Procedures
  • Exporting log files
    • Exporting log files from AppCenter workstation
    • Exporting log files using the Windows command line
  • Replacing a RAID 0 drive
  • Replacing a RAID 1 drive
  • Using the Adaptec Storage Manager to identify a failed drive
  • Restoring network configuration
    • Install the loop-back adapter
    • Identify adapters
    • Set Rx/Tx Descriptors Value
    • Create the Control Team
      • Create the Control Team on systems shipping before 3.2.5x
      • Create the Control Team on systems shipping after 3.2.5x
    • Name team
    • Reorder adapters
    • Set power management settings
  • Configuring Event Viewer
  • Checking services
    • Services on a stand-alone storage K2 Media Client
    • Services on an shared storage K2 Media Client
  • Checking pre-installed software
    • K2 Media Client pre-installed software
    • Grass Valley Control Point PC pre-installed software
  • Configuring NVRAM
  • Making motherboard CMOS settings
    • Type I motherboard CMOS settings
    • Type II motherboard CMOS settings
    • Type III motherboard CMOS settings for systems with SCSI controller adapter
    • Type III motherboard CMOS settings for systems without SCSI controller adapter
  • Rescanning PCI slots
  • Using recovery disk images
    • About the recovery disk image process
    • Creating a recovery disk image for storing on E:
    • Creating a recovery disk image CD set
    • Restoring from a system-specific recovery disk image on E:
    • Restoring from the generic recovery disk image on E:
    • Restoring from a recovery disk image CD set
    • Activating the Windows operating system
  • Installing the Fibre Channel card driver
  • Replacing a K2 Media Client
• Troubleshooting problems
  • Step 1: Check configurations
  • Step 2: Check connections and external equipment
  • Step 3: Check system status messages
  • Step 4: Identify problems using the startup sequence
  • Motherboard BIOS startup information
  • RAID controller BIOS startup information
    • Startup screen for systems with SCSI controller adapter
    • Startup screen for systems without SCSI controller adapter
  • Motherboard BIOS startup summary screen
  • Shutdown/restart problems
  • Checking external equipment
    • VGA display problems
    • Keyboard problems
    • Mouse problems
  • Power connection sequence
  • Motherboard/BIOS startup
  • Windows startup
  • K2 Media Client system startup
  • Thermal problems
  • Codec board problems
  • Power supply problems
  • CD drive problems
  • Video problems
  • Audio problems
  • Timecode problems
  • Operational problems
  • System problems
  • Storage problems
    • Media File System problems
    • Media disk problems
    • Checking the storage system
  • Network, transfer, and streaming problems
• Removing and replacing FRUs
  • External Parts Removal
    • Opening the front bezel
    • Fan module removal
    • Front panel removal
    • RAID disk removal
    • Power supply removal
  • Internal Parts Removal
    • Top cover removal
    • SCSI interface board removal
    • Removable media drive removal
    • Codec board removal
    • Mezzanine board removal
    • RTP board removal
    • Rear card guide removal
    • SCSI backplane removal
    • SATA drive connector board removal
    • RS-422 adapter removal
      • USB RS-422 adapter
      • PCI RS-422 adapter
    • Graphics board removal
    • Dual Ethernet adapter removal
    • SCSI controller adapter removal
    • XLR board removal
    • Center support bracket removal
    • CPU motherboard replacement
      • Identify motherboard
      • Prepare for motherboard replacement
      • Remove faulty motherboard
      • Install baseplate bracket
      • Install replacement motherboard
• Index