Document Outline

• Grass Valley Product Support
• Safety Summaries
• Preface
  • About this manual
    • Organization of the manual
    • Related documentation
  • Product description
    • Standard accessories
    • ProfileXP Media Platform features
      • Features common to all media platforms
      • PVS1000 features
      • PVS1100 features
      • PVS2000 features
      • PVS3000 features
      • PVS3500 features
    • Front panel controls and indicators
  • ProfileXP system overview
    • Platform resources
    • Applications subsystem
    • Real Time subsystem
    • Media storage subsystem
• Characterizing the problem
  • Localizing the problem
    • What was the media platform doing when the problem occurred?
    • What has changed?
    • What error indications were reported by the NetCentral system?
    • What attempts have you made to remedy the problem?
  • Readily diagnosed problems
  • Diagnostic tools
• Troubleshooting Windows NT boot problems
  • Pre-boot problems
  • Booting Windows NT
    • Invoking LastKnownGood
    • Windows NT boot problems
  • Using the emergency repair process
  • Rebuilding the system drive
  • Re-installing and configuring drivers
• Troubleshooting video problems
  • Checking NetCentral messages
    • SDI problems
    • SDTI problems
    • Video playback (decode) problems
    • Video record (encoder) problems
  • Correcting common setup problems
  • Correcting common video problems
• Troubleshooting audio problems
  • Checking NetCentral messages
    • Audio problems related to SDI board
    • Audio problems related to Audio board
  • Correcting common audio problems
• Troubleshooting timecode problems
  • Checking NetCentral messages
  • Correcting common timecode problems
• Troubleshooting storage system problems
  • Checking NetCentral messages – PFC500
    • Locating a drive or a chassis
  • Monitoring PFR 500/600 Series storage with NetCentral
    • How to set up PFR 500/600 Series NetCentral monitoring
    • Using the PFR 500/600 Series device provider interface
  • Monitoring PFR 700 Series storage with NetCentral
  • Correcting common storage system problems
• Troubleshooting video network problems
  • Checking NetCentral messages
  • Correcting common Fibre Channel video network problems
    • Testing the Fibre Channel Video network
      • Testing the Ethernet name resolution and connectivity
      • Testing Fibre Channel name resolution and connectivity
  • Correcting common Ethernet video network problems
    • Testing the Ethernet Video network
      • Testing the Windows NT Ethernet name resolution and connectivity
      • Testing video Ethernet name resolution and connectivity
• Troubleshooting miscellaneous system problems
  • Applications subsystem problems
    • Correcting common Applications Subsystem I/O problems
    • Correcting common Ethernet network problems
    • Correcting common problems using Configuration Manager
  • Checking Real Time Processor board NetCentral messages
  • Checking power supply, fan, and thermal NetCentral messages
• Troubleshooting channel control problems
  • Correcting common channel control problems
• Routine maintenance
  • Cleaning or replacing air filters
    • Cleaning the filters
    • Additional air filters
    • Removing and replacing the ProfileXP filters
    • Removing and replacing the PAC216 filter
  • Cleaning and inspecting the chassis
    • Cleaning
      • Exterior
      • Interior
    • Visual Inspection
  • Updating the emergency repair data
• Parts removal and replacement
  • Procedures
    • External Parts Removal
      • Removing the front panel
      • Removing the fan unit
      • Removing the system disk, floppy disk, or CD-ROM drive
      • Installing a new system disk or restoring a corrupt system disk
      • Removing the power supplies
    • Internal parts removal
      • Removing the top cover
      • Removing and installing plug-in circuit boards
      • Removing the processor board
      • Removing the air chamber
      • Removing the standby/on switch and fault LED
      • Removing the power distribution board
      • Removing the bulkhead
    • Replacing the motherboard
      • Removing the motherboard
      • Installing the motherboard
    • Replacing parts in a system with the redundancy option
      • Interpreting the DupliDisk III control panel LEDs
      • Operation of the DupliDisk III control panel buzzer
      • Replacing a redundant system disk drive: DupliDisk III Controller
      • Creating a bootable DupliDisk Utilities diskette
      • Interpreting the DupliDisk II control panel LEDs
      • Operation of the DupliDisk II control panel buzzer
      • Replacing a redundant system disk drive: DupliDisk II Controller
      • Replacing a redundant system disk drive: DupliDisk Controller
      • Restoring a corrupt system drive
      • Replacing the Superdrive
  • Field-replaceable parts
• Diagnostic Tools
  • Using NetCentral Lite
    • Interpreting status indicators
      • Viewing the system tray icon
      • Starting and stopping NetCentral Lite
    • Viewing the NetCentral Lite main window
      • Responding to messages
      • To clear alarms
      • To clear informational messages
    • Getting help with NetCentral Lite
    • Launching the Profile XP Configuration Manager
    • Viewing subsystem properties
      • To view general properties, address, and location
      • To view Thermal properties
      • To view Storage properties
      • To set storage time remaining estimate perimeters:
      • To view Timing properties
      • To view Video and Audio properties
      • To view Board Status
      • To view network properties
      • Viewing logs
    • Configuring messages
      • Setting heartbeat polling
      • Ignoring messages
    • Configuring actions and notifications
      • Adding and modifying actions
      • Controlling the front panel LED
      • Sending e-mail and pager notifications
      • Playing a beep
      • Running a program
      • Triggering Profile XP GPI outputs
      • Making settings for a Profile XP system
  • Profile log tools
    • Viewing Profile logs with WinTail
    • Log Capture Tool
  • ProfileXP diagnostics
    • Starting ProfileXP diagnostics
    • Launching the tests
  • Windows NT diagnostic tools
    • Windows NT diagnostics
    • Event viewer
      • The event logs
      • Event types
    • Registry editor
      • Role of the registry during boot
• Theory of operation
  • Architecture overview
  • Applications subsystem (Windows NT system)
    • Applications processor
    • Windows NT I/O devices
    • Ethernet Interface
    • Applications system disk storage
    • RS-422 interface
  • Real time subsystem
    • Real Time System board
      • Real Time Processor (RTP)
      • LTC & GPI I/Os
      • Genlock
    • MPEG-2 Encoder and Decoder boards (PVS1000 Series)
    • HD MPEG-2 Encoder and Decoder Boards (PVS2000, 3000, and 3500 Series)
    • Video Processor board (PVS1100, 3000, and 3500 Series)
    • Serial Digital Interface (SDI) boards
    • High Definition Serial Digital Interface Board
    • Serial Data Transfer Interface (SDTI) Board (optional)
    • Video network adapter (optional)
    • Audio interface
    • Audio
    • Time code I/O
  • Media storage subsystem
    • Fibre Channel disk interface
  • Platform resources
• Index