Document Outline

• Finding Information
  • This User’s Guide contains:
  • The Assembly Instructions contain:
  • The Setup Guide contains:
  • The Quick Reference Guide contains:
  • CD-Rom
  • Where to find the most commonly needed information
• Table of Contents
• Welcome
  • A Five-Minute Guide To Your Printer
    • Your Printer’s Main Features
    • The Take Up Reel Accessory
      • The HP DesignJet CP Ink Systems
      • Main Features of the HP DesignJet CP Ink System
      • The HP DesignJet CP Ink System is the ink system that you received with your HP DesignJet CP prin...
      • Main Features of the HP DesignJet CP Ink System UV
      • Color Calibration (2500CP)
      • Ink emulation (2500CP)
      • PostScript queueing and nesting (2500CP)
      • Large/Complex PostScript file printing (2500CP)
      • Multiple copies of prints (2500CP)
      • Print Resolution
      • Media
      • User Interface
      • Standby Mode
    • Connections
    • Memory
    • Software Applications and Drivers
  • Front View of Printer
  • Rear View of printer
• Using the Front Panel
  • The Front Panel
  • Standby Mode
  • Printing the Current Configuration
  • Entering the Menu System
  • Printing the Menus
  • Printing Other Internal Prints
    • PostScript config
    • PostScript fonts
    • HP-GL/2 config
    • Usage report
    • Image quality print
    • Service print
    • HP-GL/2 palette
    • Where to Find Internal Prints
  • Navigating the Menu System
  • Menu Graphics Used in This Manual
  • Navigation Examples
    • Selecting the Full Menu Mode
    • Changing the Color Calibration Setting in the Image Quality Menu
    • Changing the Merge Setting in HP-GL/2 Settings
    • Changing Margins
    • Changing the Drying Time
  • Other Types of Front-Panel Display Information
• Working with Media
  • Choosing Media
    • Some Important Points about Media Types
    • Supported Media Types
  • Using the Ink System UV Outside
    • Laminating the Media after Printing
    • Applying the Overlaminate to a Finished Print
    • Installing the Final Print
      • Recommendations to Follow When Installing the Final Print
      • If the final print is less than 50 inches long:
      • If the final print is more than 50 inches long:
  • Media Types
    • HP Commercial Names of Media Types
    • Physical Characteristics of Media Types
    • Combinations of Media Type and Print Quality
  • Using Coated Paper and Heavy Coated Paper with Normal Mode
    • Printing on Coated Papers Using Normal Mode
  • Handling Your Media
  • Loading Roll Media
  • Loading Media onto the Take Up Reel accessory
  • Unloading Media from the Take Up Reel accessory
  • Removing a Roll from the Printer
  • Installing a New Roll into the Printer
  • Changing the Core Tube on the Take Up Reel Accessory
  • Loading sheet media
  • Unloading Sheet Media
    • Compensating for Badly Cut Media
    • Adjusting Skew Tolerance
  • Drying time (With a Take Up Reel)
    • None
    • Automatic
    • Manual
  • Drying Time (Without a Take Up Reel)
    • Adjusting Drying Time
• Working with Ink Systems
  • About the Ink System
    • The HP DesignJet CP Ink Systems
    • Main Features of the HP DesignJet CP Ink System
    • What is an Ink System?
    • How to Identify the HP DesignJet CP Ink System UV Components
    • Identifying the Ink System in the Printer
    • When Does the Ink System Refill the Printheads?
    • Obtaining Optimum Refill Performance using non-HP media.
    • Refilling the Printheads from the Front Panel
    • How big a print can I make without a refill?
  • Monitoring the Ink Level
    • When should I Replace an Ink System?
  • Removing and Replacing Ink Systems
    • Working with multiple Ink Systems
    • Handle Ink Systems with Care
  • Replace the Ink System
  • After replacing the Ink System
  • Removing and Storing Partially Used Ink Systems
    • Handle the Ink Systems with Care
    • Storing the Ink System in the HP DesignJet CP Ink System Storage Container
    • Removing the Ink System from the HP DesignJet CP Ink System Storage Container
• Controlling the Page Format
  • Page Format
    • Do You Need to Adjust the Page Size in the Front Panel?
      • Non-PostScript files
    • Adjusting the Page Size in the Front Panel
      • PostScript files
      • Non-PostScript files
    • Page Size and Clipped Images
    • Page Size and Nesting (Roll Media Only)
  • Page Size and Accuracy
    • Page Size Using the HP DesignJet CP UV Ink System
  • Selecting the Ink Emulation Mode
  • Adjusting Margins for Roll and Sheet Media
    • Margins and Automatic Cutting
    • Print Margins using the HP DesignJet CP UV Ink System
  • Rotating an Image
    • Rotating an Image from the Front Panel
    • What is Rotated?
    • How Does Rotate Interact with Your Software?
      • For PostScript files
      • For Non-PostScript Files
  • Printing a Mirror Image
  • Changing the Scale of a Printed Image
• Controlling the Overall appearance of a Print
  • Ways of Controlling the Print’s Appearance
    • Why Change the Appearance of the Print Using the Front Panel?
  • Changing Pen Widths and Colors Using the Internal Palettes
    • To Select a Palette
    • Viewing Current Config. Settings
    • Viewing the Colors Available For a Palette
    • To Change the Palette Settings
  • Changing the Treatment of Overlapping Lines (Merge)
  • Printing Color Images in Monochrome
    • Switching between Color and Monochrome
  • Printing Speeds and Print Quality
    • Print quality settings
      • Using Coated Paper and Heavy Coated Paper with Normal Mode
    • Changing the print quality
• Managing Your Prints
  • Managing Pages Currently being Printed or Drying
    • Cancelling a Page
    • Cutting a Page before Drying is Complete (Roll Media Only)
    • Pausing while Printing a Series of Pages
  • Managing Pages not yet Printed (the Queue)
    • What is the Queue?
      • With queueing turned ON
      • With queueing turned OFF
    • Starting to Print a File that is Waiting for a Time-out
    • Identifying a Job in the Queue
      • Position in Queue
    • Viewing the Size of a Page in the Queue (Non-PostScript)
    • Prioritizing a Job in the Queue
    • Deleting a Job from the Queue
    • Making Copies of a Job in the Queue
  • Avoiding Media Waste by Nesting Pages
    • What is Nesting?
    • Automatic Rotation
    • When Does the Printer Try to Nest Pages?
    • Which Pages Qualify for Nesting?
    • Which Pages Cannot be Rotated?
    • Turning Nesting On or Off and Choosing the Nesting Method
    • What Happens to Nesting if You Turn Queueing Off?
    • How Long does the Printer Wait for Another File?
    • Getting the Best from Nesting (Nesting and Margins)
      • Right Margin Shift
      • Setting the space in between nested pages (nest spacing)
    • Nesting and the Rotate Feature
• Reconfiguring Your Printer
  • Viewing the Current Overall Configuration of the Printer
    • PostScript Configuration Print
    • HP-GL/2 Configuration Print
  • Viewing the Current Configuration of the Front-Panel Settings
  • To Change the Front-Panel Settings
  • Recalibrating the Printer for Accuracy
    • When to Recalibrate the Printer
    • To Recalibrate the Printer
    • To Restore the Factory's Calibration
  • Changing the Graphics Language
    • To Change the Graphics Language Setting
    • Graphics Language and Networks
  • Changing the Interface Settings
    • Network
    • Parallel
  • To Change the I/O Time-out Setting
  • Upgrading Your Printer with More Memory
  • Turning on the Take Up Reel
• Controlling Image Quality
  • Selecting the Ink Emulation Mode
  • Calibrating the Color Output
  • Comparing Color Output between Imaging and UV Ink Systems
  • Performing a Image Quality Test
  • Servicing the Printheads
    • Aligning Printheads
    • Refilling Printheads
    • Checking Printheads
    • Media Test Print
    • How to perform the Media Test Print
    • Changing the Print Quality when Media is Already Loaded
• Maintaining Your Printer
  • Cleaning the Printer
    • Cleaning the Printer Exterior and Inside the Doors
  • Lens Maintenance
    • Replacing the Lens Cover
  • Normal Printer Use
  • Storing and Moving Your Printer
    • Selecting Transport Mode
    • Removing the Printheads
    • Removing the Printhead Cleaners
    • Removing the Ink Cartridges
    • Switching off and Disconnecting the Printer
• Troubleshooting
  • A Note About Troubleshooting
  • Where to Find Help in Solving Problems
  • Finding the Source of Your Problem
  • Solving Image-Quality Problems
    • How to Proceed with the Image Quality Print Diagnosis
    • If the Color is Not as Expected
    • Some General Information About the Image Quality Test
    • Identifying the Printhead Components
    • How to Use the Image Quality Print
    • Printing the Image Quality Print
    • Analyzing the Image Quality Test Results
      • Printhead Warm-Up
      • Black, Cyan, Magenta, Yellow, Red, Blue, Green Test
    • Solving the Problems
      • Banding Caused by Printhead Problems
      • Banding Caused by Media Advance Problems
      • Problems Due to Misalignment
      • Nozzle Print Test
      • Nozzles not printing
      • Nozzles misdirected
      • Color Alignment Quality Test
      • Color Variation Pattern Test
    • No Printing Defects Found in the Image Quality Print
  • Solving Color Accuracy problems
    • Configuration
    • Media
    • Color Consistency problems
    • Configuration
    • Media
    • Where to Find Additional Information
    • If There are Slightly Warped Lines
    • If There are Blurred Lines (Ink “Bleeds” from Lines)
    • If there is a horizontal line 2 inches (5.5 cms) from the start of your image.
    • There are Smears and/or Scratching on Your Printed Media.
  • Solving Media-Handling Problems
    • The Front Panel Keeps Indicating that Media Is Misaligned or Incorrectly Positioned
    • Prints Do Not Feed Out Properly From the Printer
    • The Automatic Cutter does not Cut Immediately after a Print has Finished
    • The Automatic Cutter does not Work
    • The Cutter is Jammed
    • A Sheet is Ejected when You Switch On the Printer
  • Solving Ink System Problems
    • Missing Ink System
    • Ink System Error
    • Summary of Ink System Defect Messages
    • If the Replace Ink System Key does not Work
    • If Brand New Printheads have Problems
    • If there is a Failure after Refilling Printheads
    • Printhead Alignment Errors
      • Media Problems
      • Working with Media that cannot be Used for Alignments
      • Poor Printhead Start-Up
      • Other Symptoms or If the Problem is not Fixed Above
    • Printhead Checks
    • Using the Replace Ink System Key
    • Checking Ink Systems
      • Checking the Printheads
      • Checking the Printhead Cleaners
      • Checking the Ink Cartridges
    • If You Have Problems Reseating a Printhead
    • Cleaning Electrical Contacts
  • Clearing a Media Jam
  • Solving Communication Problems
    • If there is a Problem Communicating between Your Computer and the Printer
      • Some symptoms of a communication problem are:
      • Items to start checking are:
  • Solving Problems with Image Position or Content
    • If the Print is Completely Blank
    • If the Output Contains Only a Partial Print
    • If the Image is Clipped
    • If a Long-Axis Print Is Clipped
    • If the Entire Image is in One Quadrant of the Correct Printing Area
    • If the Image Is Unexpectedly Rotated
    • If the Print Is a Mirror Image of Your Graphic
    • If the Print Is Inaccurate
    • If the Print is Distorted or Unintelligible
    • If One Image Overlays Another on the Same Sheet
    • If Pen Settings Seem to have No Effect
    • If the Printer Produces a Black and White Print When You Expected a Color Print
    • If the Printer has Printed a Different Print than the One You were Expecting
      • One possibility is that you have accidentally initiated one of the printer's internal prints:
      • Or you may have initiated one of the following Internal prints which are printed from the Interna...
  • Solving Front-Panel Problems
    • If the Replace Ink System Key Does Not Work
    • If None of the Front-Panel Keys Work
    • If Page Format/Rotate does not Work
    • If a Display Message will not Clear
    • If a “System Error” Message Is Displayed
    • If an “Out Of Memory/Data Was Lost” Message Is Displayed
    • File Size and Memory Usage
  • Take Up Reel problems
    • Take Up Reel Does Not function
    • Media Skewed on Take Up Reel.
  • Solving Miscellaneous Problems
    • If the Printer does not Print
    • If the Printer Seems Too Slow
    • If the Printer Waits Too Long to Print a Nest
    • If the Bail (Black Metal Bar) does not Lower All the Way
    • The Media coming from the Printer is Fed Back into the Printer causing a Media Jam.
  • Getting Help
    • About HP Customer Care
    • What to Do Before You Call
• Front-Panel Messages
  • Message Explanations and Actions
    • STATUS Messages
• Reference
  • Printer Specifications
  • Interface Specifications
  • Interface Cables
  • Regulatory Notices
    • To Obtain a Material Safety Data Sheet (MSDS)
    • Sound
    • Electro-Magnetic Compatibility (EMC)
      • Product identification numbers:
      • Shielded cables
    • VCCI Class A and class B (Japan)
      • Telecommunications Statement
  • Declaration of Conformity
  • Declaration of Conformity
  • Ordering Accessories
    • HP-GL/2 and HP RTL Programming Information
    • How to Order Supplies and Accessories
  • www.designjet-online.hp.com
• Glossary
• Index
  • 3M™ MCS™ Warranty for Graphics Produced on HP DesignJet CP Printers
    • For support details, see the section “Getting Help” in chapter 11.
  • Hewlett-Packard Limited Warranty Statement
    • A. Extent of Limited Warranty
    • B. Limitations of Warranty
    • C. Limitations of Liability
    • D. Local Law
    • About this edition