Document Outline

• Introduction
  • Safety precautions
  • HP Start-Up Kit
  • Using this guide
    • Introduction
    • Use and maintenance
    • Troubleshooting
    • Accessories, support and specifications
    • Glossary
    • Index
    • Warnings and Cautions
  • Printer models
  • The printer’s main features
  • The printer’s main components
    • Front view (T520)
    • Rear view (T520)
    • Rear view (T120)
    • Communication ports
  • The front panel
  • Printer software
  • Web Services
    • HP Designjet ePrint & Share
      • Print from virtually anywhere
      • Save your files online in the cloud
      • Collaborate with ease
  • Turn the printer on and off
  • The printer’s internal prints
• Connecting the printer
  • Choose which connection method to use
  • Connect the printer to your network
  • Connect a computer to the printer by network (Windows)
  • Connect a computer to the printer by USB cable (Windows)
    • Printer sharing considerations
  • Uninstall the printer software (Windows)
  • Connect a computer to the printer by network (Mac OS X)
    • Bonjour connection
    • TCP/IP connection
  • Connect a computer to the printer by USB cable (Mac OS X)
    • Sharing the printer
  • Uninstall the printer software (Mac OS X)
• Setting up the printer
  • Introduction
  • Automatic firmware update
  • Turn email notifications on and off
  • Turn alerts on and off
  • Control access to the Embedded Web Server
  • Set Windows driver preferences
  • Set up Web Services
• Personalizing the printer
  • Change the language of the front-panel display
  • Access the Embedded Web Server
  • Change the language of the Embedded Web Server
  • Access the HP Utility
  • Change the language of the HP Utility
  • Change the sleep mode setting
  • Change the auto-off setting
  • Change the front-panel display brightness
  • Configure network settings
    • Configure firewall settings
      • Creating and using firewall rules
        • Create a firewall rule
        • Change the priority of firewall rules
        • Change firewall options
        • Reset firewall settings
        • Limitations to rules, templates, and services
      • Reset network settings
  • Manage ePrinter security
  • Change your printer’s email address
• Paper handling
  • General paper-loading advice
  • Load a roll onto the spindle
  • Load a roll into the printer
  • Unload a roll
  • Load a single sheet
  • Unload a single sheet
  • Use the multi-sheet tray
  • View information about the paper
  • Maintain paper
  • Change the drying time
  • Turn the automatic cutter on and off
  • Form feed with or without cutting
• Printing
  • Print from a computer using a printer driver
  • Advanced print settings
    • Select print quality
    • Select paper size
      • Custom paper sizes
    • Select margins options
    • Print on loaded paper
    • Rescale a print
    • Print a draft
    • High-quality printing
      • If you have a high-resolution image
    • Use paper economically
    • Use ink economically
  • Color management
    • Color management options
    • Printer emulation
    • Printing in grayscale or black-and-white
• Web-connected printing
  • Print remotely with HP Designjet ePrint & Share
  • Print by email
  • Print from a smartphone or tablet
  • View and print from the HP Designjet ePrint & Share website
  • Print from HP Designjet ePrint & Share using the printer’s front panel
  • View and print from other content repositories
  • Create your Online Print History
  • Share files in your Online Print History
  • HP Designjet ePrint & Share security
• Practical printing examples
  • Print from Adobe Acrobat
  • Print from Autodesk AutoCAD
    • Using printer emulation (T520 only)
    • Using clip contents by margins
  • Print from Adobe Photoshop
  • Print and scale from Microsoft Office
    • Using PowerPoint
    • Using Project
    • Using Excel
• Handling ink cartridges and printhead
  • About the ink cartridges
  • Storage of anonymous usage information
  • Check ink cartridge status
  • Replace an ink cartridge
  • About the printhead
• Maintaining the printer
  • Check printer status
  • Take care of the printer
  • Clean the exterior of the printer
  • The Print Quality Diagnostic Report
    • Corrective actions
  • Clean the printhead
  • Align the printhead
  • Replace the printhead
  • Clean the encoder strip
  • Recalibrate the paper advance
    • Recalibrating the paper advance procedure
    • Return to default calibration
  • Move or store the printer
  • Firmware update
  • Software update
  • Printer maintenance kits
• Accessories
  • How to order supplies and accessories
    • Order ink supplies
    • Order paper
    • Order accessories
  • Introduction to the accessories
    • Stand
    • Spindle
• Troubleshooting paper issues
  • The paper cannot be loaded successfully
    • Unsuccessful roll load
    • Unsuccessful sheet load
    • Unsuccessful load from the multi-sheet tray
    • Paper loading error messages
  • The paper type is not in the driver
    • Transparent or translucent film
    • Photo paper
    • Bond and coated or technical paper
    • Black ink is easily removed when touched
    • After printing, the paper has wrinkles or there is too much ink
  • The printer printed on the wrong paper type
  • Paper mismatch
  • The roll has jammed
  • The multi-sheet tray has jammed
  • A strip stays on the output tray and generates jams
  • The printer displays out of paper when paper is available
  • Prints do not fall neatly into the bin
  • The sheet stays in the printer when the print has been completed
  • The paper is cut when the print has been completed
  • The cutter does not cut well
  • The roll is loose on the spindle
• Troubleshooting print-quality issues
  • General printing advice
  • Horizontal lines across the image (banding)
  • Lines are too thick, too thin or missing
  • Lines appear stepped or jagged
  • Lines print double or in the wrong colors
  • Lines are discontinuous
  • Lines are blurred
  • Line lengths are inaccurate
  • The whole image is blurry or grainy
  • The paper is not flat
  • The print is scuffed or scratched
  • Ink marks on the paper
    • Horizontal smears on the front of coated paper
    • Ink marks on the back of the paper
  • Black ink comes off when you touch the print
  • Edges of objects are stepped or not sharp
  • Edges of objects are darker than expected
  • Vertical lines of different colors
  • White spots on the print
  • Colors are inaccurate
  • Colors are fading
  • The image is incomplete (clipped at the bottom)
  • The image is clipped
  • Some objects are missing from the printed image
  • A PDF file is clipped or objects are missing
  • If you still have a problem
• Troubleshooting ink cartridge and printhead issues
  • Cannot insert an ink cartridge
  • Ink cartridge status messages
  • Cannot insert the printhead
• Troubleshooting data communication issues
  • Communication failures between computer and printer
  • Wired network issues
    • Network port created does not match printer IP address (Windows)
  • Wireless network issues
    • Advanced wireless network troubleshooting
    • Add hardware addresses to a wireless access point (WAP)
  • Web Services issues
  • The network configuration page
• Troubleshooting general printer issues
  • The printer does not start
  • The printer does not print
  • The printer seems slow
  • The front panel is frozen
  • Cannot access the Embedded Web Server
  • Alerts
• Front-panel error messages
• HP Customer Care
  • Introduction
  • HP Professional Services
    • HP Support Center
    • HP Start-Up Kit
    • HP Care Packs and Warranty Extensions
    • HP Installation
  • HP Proactive Support
  • Customer Self Repair
  • Contact HP Support
    • Telephone number
• Printer specifications
  • Functional specifications
  • Physical specifications
  • Memory specifications
  • Power specifications
  • Ecological specifications
  • Environmental specifications
  • Acoustic specifications
• Glossary
• Index