Document Outline

• Contents
• Get started
  • Find other resources for the product
  • Find the device model number
  • Accessibility
  • Understand the device parts
    • Front view
    • Control panel
    • Back view
  • Connection information
  • Turn off the device
  • Eco-Tips
• Install the accessories
  • Install the duplexer (available on some models)
  • Turn on accessories
    • Activate and deactivate the duplexer on the device
    • To turn accessories on or off on Windows computers
    • To turn on accessories on Macintosh computers
• Use the device
  • Select print media
    • Recommended papers for printing
    • Recommended papers for photo printing
    • Tips for selecting and using print media
    • Understand specifications for supported media
      • Understand supported sizes
      • Understand supported media types and weights
    • Set minimum margins
  • Load media
  • Change print settings
    • To change settings from an application for current jobs (Windows)
    • To change default settings for all future jobs (Windows)
    • To change settings (Mac OS X)
  • Print on both sides (duplexing)
    • Guidelines for printing on both sides of a page
    • Perform duplexing
  • Print on special and custom-sized media
  • Print borderless
    • To print a borderless document (Windows)
    • To print a borderless document (Mac OS X)
  • Print a Web page (Windows only)
  • Cancel a print job
• Configure and manage
  • Manage the device
    • Monitor the device
    • Administer the device
  • Use device management tools
    • Embedded Web server
      • To open the embedded Web server
      • Embedded Web server pages
    • Toolbox (Windows)
      • Open the Toolbox
      • Toolbox tabs
      • Network Toolbox
    • Use the HP Solution Center (Windows)
    • HP Printer Utility (Mac OS X)
      • Open the HP Printer Utility
      • HP Printer Utility panels
    • Use the HP Device Manager (Mac OS X)
  • Understand the printer status page
  • Understand the network configuration or wireless status report
  • Configure the device (Windows)
    • Direct connection
      • To install the software before connecting the device (recommended)
      • To connect the device before installing the software
      • To share the device on a locally shared network
    • Network connection
      • Install the device on a network
      • Install the device software on client computers
      • Install the printer driver using Add Printer
  • Configure the device (Mac OS X)
    • To install the software for network or direct connection
    • To share the device on a locally shared network
  • Set up the device for wireless communication
    • Understand 802.11 wireless network settings
    • To set up wireless communication using the installer (Windows)
    • To set up the device on a wireless communication using the installer (Mac OS X)
    • Connect the device using an ad hoc wireless network connection
    • To turn off wireless communication
    • Configure your firewall to work with HP devices
    • Change the connection method
    • Guidelines for ensuring wireless network security
      • To add hardware addresses to a wireless access point
      • Other guidelines
  • Uninstall and reinstall the software
• Maintain and troubleshoot
  • Work with ink cartridges
    • Information on ink cartridges and the printhead
    • Check the estimated ink levels
    • Replace the ink cartridges
    • Usage information collection
  • Print and evaluate a print quality report
    • To print a print quality report
    • To evaluate the Print Quality Diagnostic Page
      • Ink Levels
      • Good color bars
      • Ragged, irregularly streaked, or faded bars
      • Regular white streaks in the bars
      • Bar colors are not uniform
      • Large Black Font Text
      • Alignment Patterns
      • If you see no defects
  • Troubleshooting tips and resources
  • Solve printing problems
    • The device shuts down unexpectedly
    • Device takes a long time to print
    • Blank or partial page printed
    • Something on the page is missing or incorrect
    • Placement of the text or graphics is wrong
  • Print troubleshooting
    • Envelopes print incorrectly
    • The product is not responding
    • The product prints meaningless characters
    • Nothing happens when I try to print
    • The margins are not printing as expected
    • Text or graphics are cut off at the edge of the page
    • A blank page came out while printing
  • Print quality troubleshooting
    • Wrong, inaccurate, or bleeding colors
    • Ink is not filling the text or graphics completely
    • The printout has a horizontal band of distortion near the bottom of a borderless print
    • Printouts have horizontal streaks or lines
    • Printouts are faded or have dull colors
    • Printouts seem blurry or fuzzy
    • Printouts are slanted or skewed
    • Ink streaks on the back of the paper
    • Paper is not picked up from the input tray
    • Poor black text
    • The product prints slowly
    • Advanced printhead maintenance
      • Clean the printhead
      • Align the printhead
  • Solve paper-feed problems
  • Solve device management problems
    • Embedded Web server cannot be opened
  • Solve network problems
  • Solve wireless problems
    • Basic wireless troubleshooting
    • Advanced wireless troubleshooting
      • Make sure your computer is connected to your network
      • Make sure that the HP device is connected to your network
      • Check to see if the firewall software is blocking communication
      • Make sure the HP device is online and ready
      • Your wireless router is using a hidden SSID
      • Make sure the wireless version of the HP device is set as the default printer driver (Windows only)
      • Make sure the HP Network Devices Support service is running (Windows only)
      • Add hardware addresses to a wireless access point (WAP)
  • Troubleshoot installation issues
    • Hardware installation suggestions
    • Software installation suggestions
    • Solve network problems
  • Clear jams
    • Clear a jam in the device
    • Tips for avoiding jams
  • Errors (Windows)
    • Printhead Problem - The printhead appears to be missing or damaged
    • Incompatible Printhead
    • Printhead problem and advanced printhead maintenance
      • Printhead problem - The following printhead has a problem
      • Advanced printhead maintenance
    • Device Disconnected
    • Ink Alert
      • HP recommends you have a replacement available for when print quality becomes no longer acceptable.
      • The amount of ink in the following cartridge may be low enough to cause poor print quality and cartridge changes may be required soon. HP recommends you have replacement cartridges available to install when print quality is no longer acceptable
      • Ink system failure
    • Cartridge Problem
      • The following cartridge appears to be missing or damaged
      • Cartridge(s) in Wrong Slot - The following cartridges are in the wrong slots
    • Cartridge Problem
    • Paper Mismatch
    • The cartridge cradle cannot move
    • Paper Jam
    • The printer is out of paper.
    • Incompatible Cartridge(s)
      • The following cartridge is not intended for use in this printer
      • The following cartridges are not intended for use in this printer as it is currently configured
    • Printer Offline
    • Printer Paused
    • Document failed to print
    • Previously used genuine HP cartridge
    • Ink Service Capacity Warning
    • General printer error
• Control-panel lights reference
  • Interpreting control-panel lights
• HP supplies and accessories
  • Order printing supplies online
  • Accessories
  • Supplies
    • Ink cartridges
    • HP media
• Support and warranty
  • Obtain electronic support
  • Obtain HP telephone support
    • Before you call
    • Support process
    • HP support by phone
      • Phone support period
      • Telephone support numbers
      • Placing a call
      • After the phone support period
    • Additional warranty options
    • HP Quick Exchange Service (Japan)
    • HP Korea customer support
  • Hewlett-Packard limited warranty statement
  • Ink cartridge warranty information
  • Prepare the device for shipment
    • Remove the rear access panel or duplexer
    • Remove the output tray
  • Pack the device
• Device specifications
  • Physical specifications
  • Product features and capacities
  • Processor and memory specifications
  • System requirements
  • Network protocol specifications
  • Embedded Web server specifications
  • Print resolution
  • Environmental specifications
  • Electrical specifications
  • Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779)
• Regulatory information
  • FCC statement
  • Notice to users in Korea
  • VCCI (Class B) compliance statement for users in Japan
  • Notice to users in Japan about the power cord
  • Toxic and hazardous substance table
  • LED indicator statement
  • Regulatory information for wireless products
    • Exposure to radio frequency radiation
    • Notice to users in Brazil
    • Notice to users in Canada
    • Notice to users in Taiwan
    • European Union regulatory notice
  • Regulatory model number
  • Declaration of conformity
  • Environmental product stewardship program
    • Paper use
    • Plastics
    • Material safety data sheets
    • Recycling program
    • HP inkjet supplies recycling program
    • Disposal of waste equipment by users in private households in the European Union
    • Power consumption
  • Third-party license agreements
    • Expat
    • OpenSSL
    • SHA2
• Index