Document Outline

• Contents
• Get started
  • Find other resources for the product
  • Find the device model number
  • Accessibility
  • Understand the device parts
    • Front view
    • Control panel
    • Back view
  • Connection information
  • Turn off the device
  • Eco-Tips
• Use the device
  • Select print media
    • Recommended papers for printing
    • Recommended papers for photo printing
    • Tips for selecting and using print media
    • Understand specifications for supported media
      • Understand supported sizes
      • Understand supported media types and weights
    • Set minimum margins
  • Load media
  • Change print settings
    • To change settings from an application for current jobs (Windows)
    • To change default settings for all future jobs (Windows)
    • To change settings (Mac OS X)
  • Print on special and custom-sized media
  • Print borderless
    • To print a borderless document (Windows)
    • To print a borderless document (Mac OS X)
  • Print a Web page (Windows only)
  • Cancel a print job
• Configure and manage
  • Manage the device
    • Monitor the device
    • Administer the device
  • Use device management tools
    • Embedded Web server
      • To open the embedded Web server
      • Embedded Web server pages
    • Toolbox (Windows)
      • Open the Toolbox
      • Toolbox tabs
      • Network Toolbox
    • Use the HP Solution Center (Windows)
    • HP Utility (Mac OS X)
      • Open the HP Utility
      • HP Utility
  • Understand the printer status page
  • Understand the network configuration status report
  • Configure the device (Windows)
    • Direct connection
      • To install the software before connecting the device (recommended)
      • To connect the device before installing the software
      • To share the device on a locally shared network
    • Network connection
      • Install the device on a network
      • Install the device software on client computers
      • Install the printer driver using Add Printer
  • Configure the device (Mac OS X)
    • To install the software for network or direct connection
    • To share the device on a locally shared network
  • Configure your firewall to work with HP devices (Windows only)
  • Advanced firewall information
  • Uninstall and reinstall the software
• Maintain and troubleshoot
  • Work with ink cartridges
    • Information on ink cartridges and the printhead
    • Check the estimated ink levels
    • Replace the ink cartridges
    • Usage information collection
  • Print and evaluate a print quality report
    • To print a print quality report
    • To evaluate the Print Quality Diagnostic Page
      • Ink Levels
      • Good color bars
      • Ragged, irregularly streaked, or faded bars
      • Regular white streaks in the bars
      • Bar colors are not uniform
      • Large Black Font Text
      • Alignment Patterns
      • If you see no defects
  • Troubleshooting tips and resources
  • Solve printing problems
    • The device shuts down unexpectedly
    • Device takes a long time to print
    • Blank or partial page printed
    • Something on the page is missing or incorrect
    • Placement of the text or graphics is wrong
  • Print troubleshooting
    • Envelopes print incorrectly
    • The product is not responding
    • The product prints meaningless characters
    • Nothing happens when I try to print
    • The margins are not printing as expected
    • Text or graphics are cut off at the edge of the page
    • A blank page came out while printing
  • Print quality troubleshooting
    • Wrong, inaccurate, or bleeding colors
    • Ink is not filling the text or graphics completely
    • The printout has a horizontal band of distortion near the bottom of a borderless print
    • Printouts have horizontal streaks or lines
    • Printouts are faded or have dull colors
    • Printouts seem blurry or fuzzy
    • Printouts are slanted or skewed
    • Ink streaks on the back of the paper
    • Paper is not picked up from the input tray
    • Poor black text
    • The product prints slowly
    • Advanced printhead maintenance
      • Clean the printhead
      • Align the printhead
  • Solve paper-feed problems
  • Solve device management problems
    • Embedded Web server cannot be opened
  • Solve network problems
  • Troubleshoot installation issues
    • Hardware installation suggestions
    • Software installation suggestions
    • Solve network problems
  • Clear jams
    • Clear a jam in the device
    • Tips for avoiding jams
  • Errors (Windows)
    • Printhead Problem
      • Solution 1: Turn the printer off and on
      • Solution 2: Replace the printhead
    • Device Disconnected
    • Ink Alert
      • HP recommends you have a replacement available for when print quality becomes no longer acceptable.
      • The amount of ink in the following cartridge may be low enough to cause poor print quality and cartr ...
      • Ink Service Capacity Warning
      • Ink system failure
    • Cartridge Problem
      • The following cartridge appears to be missing or damaged
      • Cartridge(s) in Wrong Slot - The following cartridges are in the wrong slots
    • Cartridge Problem
    • Paper Mismatch
    • The cartridge cradle cannot move
    • Paper Jam
    • The printer is out of paper.
    • Incompatible Cartridge(s)
      • The following cartridge is not intended for use in this printer
      • The following cartridges are not intended for use in this printer as it is currently configured
    • Printer Offline
    • Printer Paused
    • Document failed to print
    • Ink Service Capacity Warning
    • Previously used genuine HP cartridge
    • General printer error
• Control-panel lights reference
  • Interpreting control-panel lights
• HP supplies
  • Order printing supplies online
  • Supplies
    • Ink cartridges
    • HP media
• Support and warranty
  • Obtain electronic support
  • Obtain HP telephone support
    • Before you call
    • Support process
    • HP support by phone
      • Phone support period
      • Telephone support numbers
      • Placing a call
      • After the phone support period
    • Additional warranty options
    • HP Korea customer support
  • Hewlett-Packard limited warranty statement
  • Ink cartridge warranty information
  • Prepare the device for shipment
• Device specifications
  • Physical specifications
  • Product features and capacities
  • Processor and memory specifications
  • System requirements
  • Network protocol specifications
  • Embedded Web server specifications
  • Print resolution
  • Environmental specifications
  • Electrical specifications
  • Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779)
• Regulatory information
  • FCC statement
  • Notice to users in Korea
  • VCCI (Class B) compliance statement for users in Japan
  • Notice to users in Japan about the power cord
  • Toxic and hazardous substance table
  • LED indicator statement
  • Regulatory model number
  • Declaration of conformity
  • Environmental product stewardship program
    • Paper use
    • Plastics
    • Material safety data sheets
    • Recycling program
    • HP inkjet supplies recycling program
    • Disposal of waste equipment by users in private households in the European Union
    • Power consumption
  • Third-party licenses
• Index