Document Outline

• Contents
• Get started
  • Find other resources for the product
  • Understand the device parts
    • Front view
    • Printing supplies area
    • Back view
    • Device control panel buttons and lights
    • Device control panel buttons and lights
    • Connection information
• Use the device
  • Use device control panel menus
  • Device control-panel message types
    • Status messages
    • Warning messages
    • Error messages
    • Critical error messages
  • Change device settings
  • Use the HP Solution Center (Windows)
  • Use the HP photo and imaging software
  • Load originals
    • Load an original on the scanner glass
    • Load an original in the automatic document feeder (ADF)
  • Select print media
    • Tips for selecting and using print media
    • Understand specifications for supported media
      • Understand supported sizes
      • Understand supported media types and weights
    • Set minimum margins
  • Load media
  • Print on special and custom-sized media
  • Print borderless
  • Set up speed-dial entries
    • Set up fax numbers as speed-dial entries or groups
      • Set up speed-dial entries
      • Set up a speed-dial group
    • Print and view a list of speed-dial entries
      • View a list of speed-dial entries
• Print
  • Change print settings
    • Change settings from an application for current jobs (Windows)
    • Change default settings for all future jobs (Windows)
    • Change settings (Mac OS)
  • Cancel a print job
• Scan
  • Scan an original
    • Scan an original (direct connection)
  • Scan from a TWAIN-compliant or a WIA-compliant program
    • Scan from a TWAIN-compliant program
    • Scan from a WIA-compliant program
  • Edit a scanned original
    • Edit a scanned photo or graphic
    • Edit a scanned document using optical character recognition (OCR) software
  • Change scan settings
  • Cancel a scan job
• Copy
  • Make copies
  • Cancel a copy job
• Fax
  • Send a fax
    • Send a basic fax
    • Send a fax manually from a phone
    • Send a fax using monitor dialing
    • Send a fax from memory
    • Schedule a fax to send later
    • Send a fax to multiple recipients
      • Send a fax to multiple recipients from the device control panel
    • Send a color original or photo fax
    • Change the fax resolution and Lighter / Darker settings
      • Change the fax resolution
      • Change the Lighter / Darker setting
      • Set new default settings
    • Send a fax in Error Correction Mode
  • Receive a fax
    • Receive a fax manually
    • Set up backup fax
    • Reprint received faxes from memory
    • Poll to receive a fax
    • Forward faxes to another number
    • Set the paper size for received faxes
    • Set automatic reduction for incoming faxes
    • Block junk fax numbers
      • Add numbers to the junk fax list
      • Remove numbers from the junk fax list
    • Receive faxes to your computer
      • Activate Fax to PC
      • Modify Fax to PC settings
  • Change fax settings
    • Configure the fax header
    • Set the answer mode (Auto answer)
    • Set the number of rings before answering
    • Change the answer ring pattern for distinctive ring
    • Set the fax error correction mode
    • Set the dial type
    • Set the redial options
    • Set the fax speed
  • Fax over the Internet
  • Test fax setup
  • Use reports
    • Print fax confirmation reports
    • Print fax error reports
    • Print and view the fax log
  • Cancel a fax
• Configure and manage
  • Manage the device
    • Monitor the device
    • Administer the device
  • Use device management tools
    • Toolbox (Windows)
      • Open the Toolbox
      • Toolbox tabs
    • Embedded Web server (HP Officejet J4680 only)
      • To open the embedded Web server
      • Embedded Web server pages
    • HP Printer Utility (Mac OS)
      • Open the HP Printer Utility
      • HP Printer Utility panels
  • Understand the self-test report
  • Set up faxing for the device
    • Set up faxing (parallel phone systems)
      • Choose the correct fax setup for your home or office
      • Select your fax setup case
      • Case A: Separate fax line (no voice calls received)
      • Case B: Set up the device with DSL
      • Case C: Set up the device with a PBX phone system or an ISDN line
      • Case D: Fax with a distinctive ring service on the same line
      • Case E: Shared voice/fax line
      • Case F: Shared voice/fax line with voice mail
      • Case G: Fax line shared with computer modem (no voice calls received)
      • Case H: Shared voice/fax line with computer modem
      • Case I: Shared voice/fax line with answering machine
      • Case J: Shared voice/fax line with computer modem and answering machine
      • Case K: Shared voice/fax line with computer dial-up modem and voice mail
    • Serial-type fax setup
  • Configure the device (Windows)
    • Install the software before connecting the device (recommended)
    • Connect the device before installing the software
    • Share the device on a locally shared network
  • Configure the device (Mac OS)
    • To install the software
    • Share the device on a locally shared network
  • Set up the device for wireless communication (HP Officejet J4680 only)
    • Understand 802.11 wireless network settings
    • To set up wireless communication using the device control panel with wireless setup wizard
    • To set up wireless communication using the installer (Windows)
    • To set up the device on a wireless network (Mac OS)
    • To turn off wireless communication
    • To print a wireless test page
    • Reset wireless settings
    • Guidelines for reducing interference on a wireless network
    • Guidelines for ensuring wireless network security
      • To add hardware addresses to a WAP
      • Other guidelines
  • Uninstall and reinstall the software
• Maintain and troubleshoot
  • Work with ink cartridges
    • Supported ink cartridges
    • Handle the ink cartridges
    • Replace the ink cartridges
    • Align the ink cartridges
    • Clean the ink cartridges
    • Clean the ink cartridge contacts
    • Clean the area around the ink nozzles
    • Store printing supplies
  • Clean the device
    • Clean the scanner glass
    • Clean the exterior
    • Clean the automatic document feeder
  • General troubleshooting tips and resources
  • Solve printing problems
    • The device shuts down unexpectedly
    • Error message appears on control-panel display
    • The device is not responding (nothing prints)
    • Device takes a long time to print
    • Blank or partial page printed
    • Something on the page is missing or incorrect
    • Placement of the text or graphics is wrong
    • The device prints half a page, then ejects the paper
  • Poor print quality and unexpected printouts
    • Common poor quality printout problems
    • Meaningless characters print
    • Ink is smearing
    • Ink is not filling the text or graphics completely
    • Output is faded or dull colored
    • Colors are printing as black and white
    • Wrong colors are printing
    • Printout shows bleeding colors
    • Colors do not line up properly
    • Lines or dots are missing from text or graphics
  • Solve paper-feed problems
  • Solve scan problems
    • Scanner did nothing
    • Scan takes too long
    • Part of the document did not scan or text is missing
    • Text cannot be edited
    • Error messages appear
    • Scanned image quality is poor
    • Scan defects are apparent
  • Solve copy problems
    • No copy came out
    • Copies are blank
    • Documents are missing or faded
    • Size is reduced
    • Copy quality is poor
    • Copy defects are apparent
    • The device prints half a page, then ejects the paper
    • Error messages appear
    • Paper mismatch
  • Solve fax problems
    • The fax test failed
  • Solve wireless problems (HP Officejet J4680 only)
  • Troubleshoot installation issues
    • Hardware installation suggestions
    • Software installation suggestions
  • Clear jams
    • Clear paper jams
    • Avoid paper jams
• HP supplies and accessories
  • Order printing supplies online
  • Supplies
    • HP media
• Support and warranty
  • Hewlett-Packard limited warranty statement
  • Obtain electronic support
  • Obtain HP telephone support
    • Before you call
    • Support process
    • HP support by phone
      • Phone support period
      • Telephone support numbers
      • Placing a call
      • After the phone support period
    • Additional warranty options
    • HP Quick Exchange Service (Japan)
    • Call HP Korea customer support
  • Prepare the device for shipment
    • Remove the ink cartridges before shipment
  • Pack the device
• Device specifications
  • Physical specifications
  • Product features and capacities
  • Processor and memory specifications
  • System requirements
  • Network protocol specifications
  • Embedded Web server specifications
  • Print specifications
  • Fax specifications
  • Scan specifications
  • Environmental specifications
  • Electrical specifications
  • Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779)
• Regulatory information
  • FCC statement
  • Notice to users in Korea
  • VCCI (Class B) compliance statement for users in Japan
  • Notice to users in Japan about the power cord
  • RoHS notices (China only)
  • Noise emission statement for Germany
  • Notice to users of the U.S. telephone network: FCC requirements
  • Notice to users of the Canadian telephone network
  • Notice to users in the European Economic Area
  • Notice to users of the German telephone network
  • Australia wired fax statement
  • Regulatory information for wireless products
    • Exposure to radio frequency radiation
    • Notice to users in Brazil
    • Notice to users in Canada
    • Notice to users in Taiwan
    • European Union regulatory notice
  • Warning for Australia and New Zealand with phone handset
  • Regulatory model number
  • Declaration of conformity
    • J4500
    • J4660
    • J4680
  • Energy Star® notice
• Index