Document Outline

• How do I?
• Get started
  • Accessibility
  • HP EcoSolutions (HP and the Environment)
    • Manage Power
    • Optimize Printing Supplies
  • Understand the printer parts
    • Front view
    • Printing supplies area
    • Back view
  • Use the printer control panel
    • Overview of buttons and lights
    • Control panel display icons
    • Change printer settings
  • HP Digital Solutions
    • What are HP Digital Solutions?
      • HP Digital Filing
      • HP Digital Fax
    • Requirements
    • Set up HP Digital Solutions
      • Set up HP Digital Filing
        • Set up Scan to Network Folder
        • Set up Scan to Email
          • Step 1: Set up the outgoing email profiles
          • Step 2: Add email addresses to the Email Address Book
          • Step 3: Configure other email options
      • Set up HP Digital Fax
    • Use the HP Digital Solutions
      • Use HP Scan to Network Folder
      • Use Scan to Email
      • Use HP Digital Fax
  • Near field communication (NFC)
  • Paper basics
    • Recommended papers for printing
    • Order HP paper supplies
    • Tips for selecting and using paper
  • Load paper
    • Load standard-size paper
    • Load envelopes
    • Load cards and photo paper
  • Load an original on the scanner glass
  • Load an original in the document feeder
  • Insert a USB flash drive
  • Set up and use accessories
    • Install the automatic two-sided printing accessory (duplexer)
    • Install and use second tray (Tray 2)
    • Work with trays
  • Maintain the printer
    • Clean the scanner glass
    • Clean the exterior
    • Clean the automatic document feeder
  • Update the printer
  • Open the HP printer software (Windows)
  • Turn the printer off
  • Restore defaults
• Print
  • Print documents
  • Print on envelopes
  • Print photos
  • Print using the maximum dpi
  • Print on both sides (duplexing)
  • Tips for print success
• Copy and scan
  • Copy
  • Scan
    • Scan an original
      • Scan to a computer
      • Scan to a memory device
    • Scan using Webscan
    • Scanning documents as editable text
• Fax
  • Send a fax
    • Send a standard fax
    • Send a standard fax from the computer
    • Send a fax manually from a phone
    • Send a fax using monitor dialing
    • Send a fax from memory
    • Send a fax to multiple recipients
    • Send a fax in Error Correction Mode
  • Receive a fax
    • Receive a fax manually
    • Set up backup fax
    • Reprint received faxes from memory
    • Forward faxes to another number
    • Set the paper size for received faxes
    • Set automatic reduction for incoming faxes
    • Block unwanted fax numbers
      • Add numbers to the junk fax list
      • Remove numbers from the junk fax list
      • Print a Junk Fax Report
    • Receive faxes using HP Digital Fax
      • HP Digital Fax requirements
      • Activate HP Digital Fax
      • Modify HP Digital Fax settings
  • Set up speed-dial entries
    • Set up and change speed-dial entries
    • Set up and change group speed-dial entries
    • Delete speed-dial entries
    • Print a list of speed-dial entries
  • Change fax settings
    • Configure the fax header
    • Set the answer mode (Auto answer)
    • Set the number of rings before answering
    • Change the answer ring pattern for distinctive ring
    • Set the dial type
    • Set the redial options
    • Set the fax speed
    • Set the fax sound volume
  • Fax and digital phone services
  • Fax over Internet Protocol
  • Fax reports
    • Print fax confirmation reports
    • Print fax error reports
    • Print and view the fax log
    • Clear the fax log
    • Print the details of the last fax transaction
    • Print a Caller ID Report
    • View the Call History
• Web Services
  • What are Web Services?
    • HP ePrint
    • Print apps
  • Set up Web Services
    • Set up Web Services using the printer control panel
    • Set up Web Services using the embedded web server
    • Set up Web Services using the HP printer software
  • Use Web Services
    • HP ePrint
      • Print using HP ePrint
      • Find the printer's email address
      • Turn off HP ePrint
    • Print apps
      • Use print apps
      • Manage print apps
      • Turn off print apps
  • Remove Web Services
• Work with ink cartridges
  • Information on ink cartridges and the printhead
  • Check the estimated ink levels
  • Printing with black or color ink only
  • Replace the ink cartridges
  • Order ink cartridges
  • Store printing supplies
  • Anonymous usage information storage
• Network setup
  • Set up the printer for wireless communication
    • Before you begin
    • Set up the printer on your wireless network
    • Change the connection type
      • Change from an Ethernet connection to a wireless connection
      • Change from a USB connection to a wireless connection
    • Test the wireless connection
    • Turn on or off the wireless capability of the printer
  • Change network settings
    • View and print network settings
    • Set link speed
    • Change IP settings
  • Change from a wireless connection to a USB or Ethernet connection
  • Use HP wireless direct
    • Turn on HP wireless direct
    • Print from a wireless-capable mobile device
    • Print from a wireless-capable computer
• Printer management tools
  • Toolbox (Windows)
    • Open the Toolbox
  • HP Utility (OS X)
  • Embedded web server
    • About cookies
    • Open the embedded web server
• Solve a problem
  • HP support
    • Register printer
    • Support process
    • Obtain electronic support
    • HP support by phone
      • Before you call
      • Phone support period
      • Support phone numbers
      • After the phone support period
  • Get help from the printer control panel
  • Understand printer reports
    • Printer status report
    • Network configuration page
  • Solve printer problems
    • The printer shuts down unexpectedly
    • Printhead alignment fails
    • Paper-feed problems
    • The printer cannot read the memory device
  • Solve printing problems
  • Solve copy problems
    • Copies are blank or faded
    • Size is reduced
    • Copy quality is poor
  • Solve scan problems
    • Scanner did nothing
    • Scan takes too long
    • Part of the document did not scan or text is missing
    • Text cannot be edited
    • Scanned image quality is poor
    • Unable to scan to network folder
    • Unable to scan to email
  • Solve fax problems
    • The fax test failed
      • The "Fax Hardware Test" failed
      • The "Fax Connected to Active Telephone Wall Jack" test failed
      • The "Phone Cord Connected to Correct Port on Fax" test failed
      • The "Using Correct Type of Phone Cord with Fax" test failed
      • The "Dial Tone Detection" test failed
      • The "Fax Line Condition" test failed
    • The display always shows Phone Off Hook
    • The printer is having problems sending and receiving faxes
    • The printer cannot receive faxes, but can send faxes
    • The printer cannot send faxes, but can receive faxes
  • Solve HP ePrint and HP Printables problems
  • Solve network problems
    • General network troubleshooting
    • Unable to connect the printer wirelessly
      • Step 1: Make sure the Wireless (802.11) light is turned on
      • Step 2: Make sure the computer is connected to the wireless network
      • Step 3: Run the wireless test
      • Step 4: Restart components of the wireless network
  • Solve printer management problems
    • Embedded web server cannot be opened
  • Printhead maintenance
    • Clean the printhead
    • Align the printhead
    • Calibrate the linefeed
    • Reinstall the printhead
  • Clear jams
    • Clear paper jams inside the printer
    • Clear paper jams in the automatic document feeder
    • Avoid paper jams
  • Clear the print carriage
• Technical information
  • Warranty information
    • Ink cartridge warranty information
  • Specifications
    • System requirements
    • Environmental specifications
    • Input tray capacity
    • Output tray capacity
    • Paper size and weights
    • Print specifications
    • Copy specifications
    • Scan specifications
    • Fax specifications
    • Cartridge yield
    • Acoustic emission specifications
  • Regulatory information
    • Regulatory Model Number
    • FCC statement
    • Notice to users in Korea
    • VCCI (Class B) compliance statement for users in Japan
    • Notice to users in Japan about the power cord
    • Noise emission statement for Germany
    • Visual display workplaces statement for Germany
    • Notice to users of the U.S. telephone network: FCC requirements
    • Notice to users of the Canadian telephone network
    • Notice to users in the European Economic Area
    • Notice to users of the German telephone network
    • Australia wired fax statement
    • European Union Regulatory Notice
      • Products with external AC Adapters
      • Products with wireless functionality
      • European telephone network declaration (Modem/Fax)
    • Declaration of conformity
    • Regulatory information for wireless products
      • Exposure to radio frequency radiation
      • Notice to users in Brazil
      • Notice to users in Canada
      • Notice to users in Taiwan
      • Notice to users in Mexico
      • Wireless notice to users in Japan
  • Environmental product stewardship program
    • Paper use
    • Plastics
    • Material safety data sheets
    • Recycling program
    • HP inkjet supplies recycling program
    • Disposal of waste equipment by users
    • Power consumption
    • Chemical substances
    • Battery disposal in the Netherlands
    • Battery disposal in the Taiwan
    • California Perchlorate Material Notice
    • Toxic and hazardous substance table (China)
    • Restriction of hazardous substance (Ukraine)
    • Restriction of hazardous substance (India)
    • EPEAT
    • China SEPA Ecolabel User Information
• Additional fax setup
  • Set up faxing (parallel phone systems)
    • Select the correct fax setup for your home or office
    • Case A: Separate fax line (no voice calls received)
    • Case B: Set up the printer with DSL
    • Case C: Set up the printer with a PBX phone system or an ISDN line
    • Case D: Fax with a distinctive ring service on the same line
    • Case E: Shared voice/fax line
    • Case F: Shared voice/fax line with voice mail
    • Case G: Fax line shared with computer modem (no voice calls received)
      • Set up the printer with a computer dial-up modem
      • Set up the printer with a computer DSL/ADSL modem
    • Case H: Shared voice/fax line with computer modem
      • Shared voice/fax with computer dial-up modem
      • Shared voice/fax with computer DSL/ADSL modem
    • Case I: Shared voice/fax line with answering machine
    • Case J: Shared voice/fax line with computer modem and answering machine
      • Shared voice/fax line with computer dial-up modem and answering machine
      • Shared voice/fax line with computer DSL/ADSL modem and answering machine
    • Case K: Shared voice/fax line with computer dial-up modem and voice mail
  • Serial-type fax setup
  • Test fax setup
• Errors (Windows)
  • Fax memory full
  • Unable to communicate with printer
  • Low on ink
  • Printhead Problem
  • Ink Cartridge Problem
  • Replace the ink cartridge
  • Incompatible older generation cartridge installed
  • Paper Mismatch
  • The cartridge cradle cannot move
  • Paper Jam
  • The printer is out of paper
  • Printer Offline
  • Printer Paused
  • Document failed to print
  • Printer failure
  • Door or cover open
  • Previously used ink cartridge installed
  • Ink cartridges depleted
  • Ink cartridge failure
  • Printer supply upgrade
  • Printer supply upgrade successful
  • Printer supply upgrade problem
  • Non-HP ink cartridges installed
  • Using Genuine HP Cartridges has its Rewards
  • Counterfeit Cartridge Advisory
  • Used, Refilled or Counterfeit Cartridge Detected
  • Use SETUP cartridges
  • Do not use SETUP cartridges
  • Not enough ink at startup
  • Use black ink only?
  • Use color ink only?
  • Incompatible ink cartridges
  • Ink sensor failure
  • Ink sensor warning
  • Problem with printer preparation
  • Color cartridge out of ink
  • Black cartridge out of ink
  • Automatic document feeder cover open
  • Problem with ink system
• Index