Document Outline

• Contents
• Get started
  • Find other resources for the product
  • Understand the device parts
    • Front view
    • Printing supplies area
    • Back view
    • Control panel buttons and lights
    • Connection information
• Install the accessories
  • Install the duplexer
  • Install Tray 2
  • Turn on accessories in the print driver
    • To turn on accessories on Windows computers
    • To turn on accessories on Macintosh computers
• Use the device
  • Use control panel menus
  • Control-panel message types
    • Status messages
    • Warning messages
    • Error messages
    • Critical error messages
  • Change device settings
  • Use the HP Solution Center (Windows)
  • Use the HP photo and imaging software
  • Load originals
    • Load an original on the scanner glass
  • Select print media
    • Tips for selecting and using print media
    • Understand specifications for supported media
      • Understand supported sizes
      • Understand supported media types and weights
    • Set minimum margins
  • Load media
  • Configure trays
  • Print on special and custom-sized media
  • Print borderless
• Print
  • Change print settings
    • Change settings from an application for current jobs (Windows)
    • Change default settings for all future jobs (Windows)
    • Change settings (Mac OS)
  • Print on both sides (duplexing)
    • Guidelines for printing on both sides of a page
    • Perform duplexing
  • Cancel a print job
• Copy
  • Make copies from the control panel
  • Change the copy settings
  • Set the number of copies
  • Set the copy paper size
  • Set the copy paper type
  • Change copy speed or quality
  • Resize an original to fit onto letter or A4 paper
  • Copy a legal-size document onto letter paper
  • Adjust the lightness and darkness of your copy
  • Enhance blurred areas of your copy
  • Enhance light areas of your copy
  • Cancel a copy job
• Scan
  • Scan an original
    • Scan an original to a program on a computer (direct connection)
  • Scan from a TWAIN-compliant or a WIA-compliant program
    • Scan from a TWAIN-compliant program
    • Scan from a WIA-compliant program
  • Edit a scanned original
    • Edit a scanned photo or graphic
    • Edit a scanned document using optical character recognition (OCR) software
  • Change scan settings
  • Cancel a scan job
• Configure and manage
  • Manage the device
    • Monitor the device
    • Administer the device
  • Use device management tools
    • Toolbox (Windows)
      • Open the Toolbox
      • Toolbox tabs
    • HP Printer Utility (Mac OS)
      • Open the HP Printer Utility
      • HP Printer Utility panels
    • HP Instant Support
      • Security and privacy
      • To gain access to HP Instant Support
    • myPrintMileage
  • Understand the self-test diagnostic page
  • Configure the device (Windows)
    • Direct connection
      • Install the software before connecting the device (recommended)
      • Connect the device before installing the software
      • Share the device on a locally shared network
  • Configure the device (Mac OS)
    • Install the software for a direct connection
    • Share the device on a locally shared network
  • Uninstall and reinstall the software
• Maintain and troubleshoot
  • Supported ink cartridges
  • Replace the ink cartridges
  • Maintain the printheads
    • Check printhead health
    • Print the print quality diagnostic page
    • Align the printheads
    • Calibrate the linefeed
    • Clean the printheads
    • Clean the printhead contacts manually
    • Replace the printheads
  • Store printing supplies
    • Store ink cartridges
    • Store printheads
  • Clean the device
    • Clean the scanner glass
    • Clean the exterior
  • Troubleshooting tips and resources
  • Solve printing problems
    • The device shuts down unexpectedly
    • Error message appears on control-panel display
    • The device is not responding (nothing prints)
    • Device does not accept printhead
    • Device takes a long time to print
    • Blank or partial page printed
    • Something on the page is missing or incorrect
    • Placement of the text or graphics is wrong
    • The device prints half a page, then ejects the paper
  • Poor print quality and unexpected printouts
    • Poor quality printouts
    • Meaningless characters print
    • Ink is smearing
    • Ink is not filling the text or graphics completely
    • Output is faded or dull colored
    • Colors are printing as black and white
    • Wrong colors are printing
    • Printout shows bleeding colors
    • Colors do not line up properly
    • Lines or dots are missing from text or graphics
  • Solve paper-feed problems
    • Optional Tray 2 cannot be inserted
    • Another paper-feed problem is occurring
  • Solve copy problems
    • No copy came out
    • Copies are blank
    • Documents are missing or faded
    • Size is reduced
    • Copy quality is poor
    • Copy defects are apparent
    • The device prints half a page, then ejects the paper
  • Solve scan problems
    • Scanner did nothing
    • Scan takes too long
    • Part of the document did not scan or text is missing
    • Text cannot be edited
    • Error messages appear
    • Scanned image quality is poor
    • Scan defects are apparent
  • Troubleshoot installation issues
    • Hardware installation suggestions
    • Software installation suggestions
  • Clear jams
    • Clear a jam in the device
    • Tips for avoiding jams
• HP supplies and accessories
  • Order printing supplies online
  • Accessories
  • Supplies
    • Ink cartridges
    • Printheads
    • HP media
• Support and warranty
  • Hewlett-Packard limited warranty statement
  • Obtain electronic support
  • Obtain HP telephone support
    • Before you call
    • Support process
    • HP support by phone
      • Phone support period
      • Telephone support numbers
      • Placing a call
      • After the phone support period
    • Additional warranty options
    • HP Quick Exchange Service (Japan)
    • Call HP Korea customer support
  • Prepare the device for shipment
    • Remove the ink cartridges and printheads before shipment
    • Remove the control-panel faceplate
  • Pack the device
• Device specifications
  • Physical specifications
  • Product features and capacities
  • Processor and memory specifications
  • System requirements
  • Print specifications
  • Copy specifications
  • Scan specifications
  • Environmental specifications
  • Electrical specifications
  • Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779)
• Regulatory information
  • FCC statement
  • Notice to users in Korea
  • VCCI (Class B) compliance statement for users in Japan
  • Notice to users in Japan about the power cord
  • RoHS notices (China only)
  • LED indicator statement
  • Regulatory model number
  • Declaration of conformity
  • Environmental product stewardship program
    • Paper use
    • Plastics
    • Material safety data sheets
    • Product restricted material
    • Recycling program
    • HP inkjet supplies recycling program
    • Disposal of waste equipment by users in private households in the European Union
    • Energy consumption
• Index