Document Outline

• Contents
• HP Photosmart C5500 All-in-One series Help
• HP All-in-One overview
  • The HP All-in-One at a glance
  • Control panel overview
    • Control panel features
    • Display icons
    • Display sleep state
  • Menu overview
    • Copy Menu
    • Photo Menu
    • Scan Menu
    • Setup Menu
    • Help Menu
  • Enter text using the visual keyboard
  • Use the HP Photosmart Software
• Find more information
• Finish setting up the HP All-in-One
  • Set your preferences
    • Set your language and country/region
    • Set the default paper tray for PictBridge/DPOF/UPnP printing
    • Enable faster browsing of photos
    • Set the energy save mode
    • Set the paper tray for printing from a Bluetooth device
    • Restore the factory defaults
    • Play a slideshow on the display
  • Connect to a computer
  • Connect to a Bluetooth® device
    • What you need for a Bluetooth connection
    • Connect the HP All-in-One to a computer using a Bluetooth® wireless connection
    • Manage your Bluetooth settings
      • View and print Bluetooth settings
      • Change the device name
      • Set Bluetooth security for the HP All-in-One
      • Reset Bluetooth settings on the HP All-in-One
• How do I?
• Load originals and load paper
  • Load originals
  • Choose papers for printing and copying
    • Recommended papers for printing and copying
    • Recommended papers and media for printing only
    • Papers to avoid
  • Load paper
    • Load full-size paper or small-size photo paper
    • Load postcards, Hagaki, or index cards
    • Load envelopes
    • Load other types of paper
  • Load a CD/DVD
  • Avoid paper jams
• Print from your computer
  • Print from a software application
  • Make the HP All-in-One the default printer
  • Change the print settings for the current job
    • Set the paper size
    • Set the paper type for printing
    • View the print resolution
    • Change the print speed or quality
    • Change the page orientation
    • Scale the document size
    • Change the saturation, brightness, or color tone
    • Preview your print job
  • Change the default print settings
  • Printing shortcuts
    • Create printing shortcuts
    • Delete printing shortcuts
  • Perform special print jobs
    • Print a borderless image
    • Print a photo on photo paper
    • Print using Maximum dpi
    • Print onto a CD/DVD
    • Print on both sides of the page
    • Print a multiple-page document as a booklet
    • Print multiple pages on a single sheet
    • Print a multiple-page document in reverse order
    • Reverse an image for iron-on transfers
    • Print on transparencies
    • Print a group of addresses on labels or envelopes
    • Print a poster
    • Print a Web page
  • Stop a print job
• Use the photo features
  • Insert a memory card
  • Print photos
  • Create special projects from your photos
  • Save photos to your computer
  • Edit photos using the control panel
    • Remove red‐eye
    • Rotate a photo
    • Zoom and pan to crop a photo
    • Automatically enhance your photos
    • Print a frame around your photo
    • Adjust the brightness of your photos
    • Apply special color effects to your photos
• Use the scan features
  • Scan an image
    • Scan an original to a computer
    • Scan an original to a memory card
  • Edit a scanned image
  • Edit a scanned document
  • Stop scanning
• Use the copy features
  • Make a copy
  • Preview your copy job
  • Change the copy settings for the current job
    • Set the number of copies
    • Set the copy paper size
    • Set the copy paper type
    • Change copy speed or quality
    • Adjust the lightness and darkness of your copy
  • Change default copy settings
  • Perform special copy jobs
    • Resize an original to fit onto letter or A4 paper
    • Crop an original
    • Shift the left margin
    • Improve the quality of a copy
  • Stop copying
• Use the reprint features
  • Make reprints of your photos
  • Edit a photo before reprinting
    • Fix a faded original
    • Rotate a photo
    • Zoom and pan to crop a photo
    • Adjust the brightness of your photos
    • Apply special color effects to your photos
• Maintain the HP All-in-One
  • Work with print cartridges
    • Handle the print cartridges
    • Check the estimated ink levels
    • Replace the print cartridges
    • Use a photo print cartridge
    • Use the print cartridge protector
    • Remove ink from your skin and clothing
    • Ink-backup mode
      • Ink-backup mode output
      • Exit ink-backup mode
    • Advanced print cartridge maintenance
      • Align the print cartridges
      • Clean the print cartridges
      • Clean the print cartridge contacts
      • Clean the area around the ink nozzles
  • Print a self-test report
  • Clean the HP All-in-One
    • Clean the glass
    • Clean the lid backing
    • Clean the exterior
  • Turn off the HP All-in-One
• Shop for ink supplies
• Troubleshooting
  • View the Readme file
  • Setup troubleshooting
    • The product will not turn on
    • After setting up the product, it does not print
    • Uninstall and reinstall the software
  • Paper jams
    • Information on paper
  • Print quality troubleshooting
    • Wrong, inaccurate, or bleeding colors
    • Ink is not filling the text or graphics completely
    • The printout has a horizontal band of distortion near the bottom of a borderless print
    • Printouts have horizontal streaks or lines
    • Printouts are faded or have dull colors
    • Printouts seem blurry or fuzzy
    • Printouts are slanted or skewed
    • Ink streaks on the back of the paper
    • Paper is not picked up from the input tray
    • The text edges are jagged
  • Print troubleshooting
    • Envelopes print incorrectly
    • The product is not responding
    • The product prints meaningless characters
    • Nothing happens when I try to print
    • The margins are not printing as expected
    • Text or graphics are cut off at the edge of the page
    • A blank page came out while printing
  • Memory card troubleshooting
    • The Attention light blinks when I insert my memory card or storage device
    • The product does not read the memory card
    • The photos on the memory card do not transfer to my computer
    • Photos in a connected digital camera with PictBridge do not print
  • Scan troubleshooting
    • Scan fails
    • Text is incorrect or missing
    • The scan feature does not work
  • Copy troubleshooting
    • Nothing happens when I try to copy
    • Fit to Page is not working as expected
    • The image is cropped when I make a borderless copy
    • A borderless copy has white space around the edges
  • CD/DVD print troubleshooting
    • The product does not detect the CD/DVD holder
    • The product does not detect a CD/DVD on the holder
    • The product is printing on a non-printable area of my disc
    • The ink on the CD/DVD is not drying
  • Errors
    • Product messages
      • Carriage jam
      • Product stall error
      • Mechanism error
      • Photo tray problem
      • Insert CD/DVD holder
      • Scan errors
      • Unable to print
      • Product might not be correctly installed
      • Product was not found
      • Product could not find available scan destinations
      • Error occurred while communicating with the product
      • Missing HP Photosmart Software
    • File messages
      • Photos not found
      • Supported file types for the product
      • File corrupted
    • General user messages
      • Memory card error
      • Cannot crop
      • Card access error
    • Paper messages
      • Out of paper
    • Power and connection messages
      • Communication test failed
      • Two-way communication lost
    • Print cartridge messages
      • Carriage stall
      • Need alignment or alignment failed
      • Print cartridge is missing, incorrectly installed, or not intended for your product
      • Print cartridges missing or not detected
      • Incompatible print cartridges
      • Print cartridge problem
• HP warranty and support
  • Warranty
  • Print cartridge warranty information
  • Support process
  • Before you call HP support
  • HP support by phone
    • Phone support period
    • Placing a call
    • After the phone support period
  • Additional warranty options
  • HP Quick Exchange Service (Japan)
  • HP Korea customer support
  • Prepare the HP All-in-One for shipment
    • Remove the print cartridges before shipment
    • Remove the control panel faceplate
  • Pack the HP All-in-One
• Technical information
  • Specifications
  • Environmental product stewardship program
    • Paper use
    • Plastics
    • Material safety data sheets
    • Recycling program
    • HP inkjet supplies recycling program
    • Energy Star® notice
    • Disposal of waste equipment by users in private households in the European Union
  • Regulatory notices
    • Regulatory model identification number
    • FCC statement
    • Notice to users in Korea
    • VCCI (Class B) compliance statement for users in Japan
    • Notice to users in Japan about the power cord
    • Noise emission statement for Germany
    • Toxic and hazardous substance table
    • Declaration of conformity (European Economic Area)
    • HP Photosmart C5500 All-in-One series declaration of conformity
• Index