Document Outline

• Contents
• Figures
• Tables
• Important safety information
  • Types of warnings used in this manual
• About this document
  • Scope and audience
    • Audience profile
  • Organization and updates
  • Conventions
  • Related publications
  • Revision record
• Introduction
  • DW6000 purpose and components
  • Specifications and identification of equipment
• Installing the indoor equipment
  • System pre-installation
    • Installation PC requirements
    • Customer installation requirements
  • DW6000 installation methods
  • Summary of DW6000 installation process
  • Five final installation check requirements
    • Antenna installation
  • Installing the DW6000 using SBC
    • Qualify customer computer with qualification tool
    • The power supply
    • SBC installation method
  • Assemble DW6000 and attach to computer
  • Power up and read the DW6000 LED display
    • Obtain IP address and test Ethernet connection
  • The commissioning procedure
  • Final installation check requirements
    • Confirm all files up-to-date
    • Connect to customer computer, and surf to myDIRECWAY.com,
      • If the customer cannot surf
    • Download DW6000 User Guide
    • Print the customer’s System Information page and record information
    • Create System Control Center icon
• The System Control Center
  • How to access the System Control Center
    • If the System Control Center is not accessible
  • The Home screen
    • System indicators
    • Links
  • System Status
  • Reception Info
    • Receive Status messages
  • Transmission Info
    • Transmit messages
  • System Info
  • The Connectivity Test Link
    • Network Operations Center (NOC) Connectivity
    • Internet Connectivity
  • The Help Menu
  • myDIRECWAY
  • Advanced pages
• DW6000 LEDs and troubleshooting
  • Cannot surf but can access Control Center
    • Check that the unit is commissioned
    • Check receive signal
    • Check transmit signal
    • Check that TCP acceleration is operational
    • Check Network Operations Center (NOC) connectivity
    • Internet Connectivity
    • Check for virus and firewall issues
  • Cannot access the Control Center
  • The DW6000 LEDs
    • Fatal error indication
    • All LEDs off
    • Check the Power LED
    • Check the LAN LED
    • LAN LED is lit
      • If LAN LED stays lit
      • If LAN LED goes dark
  • Device other than computer connected to DW6000
    • Problem: Receive LED not on
    • Problem: System LED not lit
    • Problem: Power LED not on
    • Problem: Power LED blinking
• Glossary
• Abbreviations and Acronyms
• Lat/Long Decimals to Minutes Table
• Installing the indoor equipment using dial-up commissioning
  • System pre-installation
    • Installation PC requirements
    • Customer installation requirements
  • Summary of DW6000 installation process
  • Final installation check requirements
    • Antenna installation
  • Installing DIRECWAY installation software on installer laptop
    • Installing the software
  • Installing the DW6000 using a modem
    • Qualify customer PD with qualification tool
    • The power supply
    • Modem installation method
  • Power up and read the DW6000 LED display
    • Obtain IP address and test Ethernet connection
  • Running the DW6000 installation software, commissioning, and registering the customer
  • Post-commissioning
    • Peak the satellite signal
    • Connect to customer computer and confirm surfing
    • If the customer cannot surf
• Installing the DW6000 using Installer Console
  • Items needed for installation
    • Qualify customer PC with qualification tool
    • Installation PC requirements
    • Customer installation requirements
    • The power supply
    • Installer console installation method
  • Power up and read the DW6000 LED display
    • Obtain IP address and test Ethernet connection
  • Communicating with the DW6000 via Hyperterminal
    • Configuring Boot Parameters
    • The Installation Menu
      • Antenna Pointing - Receiver
      • Antenna Pointing - Transmitter, Manual
      • Antenna Pointing - Transmitter, Automatic
      • Force ranging
  • Verifying software download
  • DW6000 status information via the Installer Console
  • Verifying correct DW6000 operation
    • Displaying traffic statistics
    • Displaying PEP statistics
    • The Final Test Menu
  • Other options
    • Display active routing table
    • Reset history
    • Reading factory information
• Configuring the installer laptop for IP addressing
  • Windows 98SE and ME
  • Windows 2000
  • Windows XP
• Installing DVADB
  • DVADB features
  • DVADB pre-installation
  • Installation procedure
    • Install hardware
    • Configure software
    • Test functioning
  • Troubleshooting DVADB
• Installation checklist
  • Installation summary and checklist
• Index