Document Outline

• HN9000 Satellite Modem Installation Guide
• Contents
  • Figures
  • Tables
• Understanding safety alert messages
  • Messages concerning personal injury
  • Messages concerning property damage
  • Safety symbols
• Scope and audience
• Satellite modem overview
  • Supported configurations
  • Satellite modem specifications
• Preparing for installation
  • Installation summary
  • Installation checklist
  • Conducting a site survey
  • Instructions for other terminal components
  • Power supply information
  • Primary tools and equipment needed for installation
  • Additional equipment
    • Use a surge protector
    • Requirements for IFL cables, connectors, and ground blocks
    • A hub may be required
  • Computer requirements
  • Configuring the installer laptop IP address
    • Configuring a link-local IP address on the installer laptop
    • Configuring an alternate IP address on the installer laptop
• Installing the satellite modem
  • Selecting the modem location
  • Modem operating position
  • Powering up the modem
  • Connecting the installer laptop to the modem
  • Entering the installation parameters
• Installing outdoor equipment and antenna pointing
  • Installing the IFL cables
    • Routing and connecting the IFL cables
      • IFL grounding requirement
      • Labeling the IFL cables
      • Connecting the IFL cables to the modem
  • Pointing the antenna
• Commissioning the satellite modem
  • Prerequisites for commissioning
  • Monitoring the commissioning process
    • Implementation of second IP address
    • Commissioning and installation reference information
      • Commissioning activities and progress messages
      • Registration error messages
      • Terminal Info parameters
  • Troubleshooting installation problems
• Validating the installation
  • A quick look at the validation procedure
  • Prerequisites
  • Accessing the OVT
• Activating the HughesNet service
  • Service activation prerequisites
  • Connecting the satellite modem to the customer’s computer
  • Activation procedure
• Completing the installation
  • Printing the System Information page
  • Creating a shortcut to the System Control Center
  • Installation and activation complete
• System Control Center
  • Accessing the System Control Center
    • Creating a shortcut to the System Control Center
  • System Control Center home page
    • Text links
  • Common features on System Control Center screens
    • Button links
      • System Status button
    • Links in left panel
    • Icon to access Advanced Pages
    • Status and information screens
      • State codes on status and information screens
      • Red flag indicator
  • System Status page
    • Typical values for System Status parameters
    • Red flags on System Status page
  • Reception Information page
    • Typical values for Reception Information parameters
    • Red flags on Reception Information page
  • Transmission Information page
    • Typical values for Transmission Information parameters
    • Red flags on Transmission Information page
  • Terminal Status page
    • Typical values for Terminal Status parameters
  • System Information page
    • Typical values for System Information parameters
  • State codes
    • Viewing the state codes list
  • Connectivity Test page
• LEDs
  • Front panel LEDs
  • LAN port LEDs
• Troubleshooting
  • Rescue switch
  • Cannot access the System Control Center
  • Testing connectivity to the satellite
• Advanced Pages
  • Accessing the Advanced Pages
  • Expanding and collapsing menus
  • Opening the Installation sub-menu
• Computer settings
  • Understanding the modem address and computer address
    • If you don't know the modem’s public IP address…
  • Configuring a computer to use DHCP
    • Configuring Windows Vista to use DHCP
    • Configuring Windows XP to use DHCP
    • Configuring Windows 2000 to use DHCP
    • Configuring a Mac computer to use DHCP
  • Configuring a computer for a public IP address
    • Configuring Windows Vista – Public IP address
    • Configuring Windows XP – Public IP address
    • Configuring Windows 2000 – Public IP address
    • Configuring a Mac computer – Public IP address
  • Configuring proxy settings
    • Configuring Internet Explorer to not use a proxy server
    • Configuring Netscape to not use a proxy server
• Conformance with standards and directives
  • Electromagnetic interference (EMI)
    • FCC Part 15
    • Canada Class B warning
  • Operational and safety requirements for Canada
    • Repairs in Canada
• Acronyms used in this guide
• Index