Document Outline

• 1 Introducing LapLink Gold Corporate
  • Why LapLink Gold?
  • Staying in touch with the office
  • Connecting at the office
• 2 Connecting to other computers
  • How can I connect to other computers?
  • Connecting by cable
  • Connecting over a home or office network
    • Connecting over the Internet using an ILS
    • Making a computer available for ILS connections
    • Making an Internet connection to a computer behind a firewall
  • Connecting Over the Internet Using Laplink Everywhere
  • Connecting directly by modem
    • Dialing in to a network through a network server: Dial-Up Networking
  • Connecting by wireless
  • Connecting over CAPI 2.0/ISDN
    • Changing CAPI 2.0/ISDN performance in LapLink
  • Connecting automatically
• 3 Using the Address Book
  • Using the Address Book
    • View Options and Folders
    • The Button Bar
    • Adding an Address Book Entry- General Tab
    • Connection tab
    • Connection Types
    • Services tab
    • Other Toolbar Options
• 4 Setting up security for incoming connections
  • Allowing incoming connections
    • Denying access to certain drives and folders
    • Locking out password crackers
    • Allowing or requiring callbacks
  • Protecting your security settings with a password
  • Encrypting information over incoming connections
• 5 Using Remote Control
  • Using Remote Control-Overview
  • Hosting a Remote Control session
  • Viewing the host
  • Customizing keyboard control
  • Disabling the host keyboard and mouse and blanking its screen
  • Rebooting and logging on to the host
  • Taking Screen Shots
    • Viewing a Screen Shot
    • Saving System Information
  • Sharing clipboard information with remote computers
  • Customizing Remote Control performance
• 6 Using File Transfer
  • Using File Transfer-Overview
  • Navigating through drives and folders
  • Selecting files and folders
  • Copying or moving files and folders
  • Setting File Transfer options for the results you want
  • Synchronizing folders with SmartXchange
  • Replacing one folder with another: Clone Folder
  • Speeding file transfers with SpeedSync and compression
  • Resuming an interrupted file transfer
• 7 Automating file synchronization with Xchange Agent
  • Using Xchange Agent-Overview
  • Creating an Xchange Agent
  • Previewing and running an Xchange Agent
    • Dealing with conflicts
  • Customizing an Xchange Agent
    • Using filters to include or exclude files
    • Scheduling an Xchange Agent to run automatically
• 8 Using Print Redirection
  • Using Print Redirection-Overview
  • Printing over a LapLink connection
  • Setting up printers for Print Redirection
• 9 Using Text Chat and Voice Chat
  • Exchanging typed messages using Text Chat
  • Talking to someone using Voice Chat
    • Improving Voice Chat performance
    • Using Manual conversation mode
  • Introduction to troubleshooting
    • Checklist for modem connections
      • For Best Results: Use a hardware (controller-based) modem, such as an external (serial) modem. LapLink Gold works best when all ...
      • Run LapLink on both computers
      • Ensure that the modem can answer a call or dial out
      • Test the modem outside of LapLink Gold
      • Check the settings for a Windows modem
      • Disable error control and data compression on both computers
      • Set a longer timeout value
      • Lower the modem speed on the computer opening the connection
      • Check the security setup on the remote computer
      • Disable call waiting and answering machines
      • Use Dialing Properties to simplify the dialing process.
      • Disable other programs that use COM ports while running LapLink
    • Checklist for Dial-Up Networking connections
      • Ensure that Dial-Up Networking is installed
      • Once connected using Dial-Up Networking, connect to your corporate network
      • Ensure that your computer is set up for network connections
      • Run LapLink on both computers
      • Use Dialing Properties to simplify the dialing process.
      • Disable other programs that use serial (COM) ports while running LapLink
      • Disconnect a Dial-Up Networking connection manually
    • Checklist for network connections
      • Enable the network port for LapLink connections
      • Run LapLink on both computers
      • Refresh the list of connections
      • Ensure that the network is installed
      • Type the password carefully
      • Type the TCP/IP name or address
      • Check the security setup of the host computer
      • If you receive a “not authorized” error message, be sure to change the security setting on the host from the default of “Private...
      • IPX connections: change the type of frame on both computers
    • Checklist for Internet connections
      • The computer you want to connect to must have its Internet address published by an Internet directory, and you must know what the address is
      • Both computers must be on the Internet and running LapLink
      • Enable a TCP/IP port in LapLink
      • Check the security setup on the host computer
      • Internet connections between computers behind firewalls may require special configuration
      • Other Tips
      • Confirm that the host computer is currently published to the ILS Server:
      • If the host computer is behind a firewall, there are 3 options to establish a connection.
    • Checklist for cable connections
      • Important: Different cable types are supported for different versions of Windows.
      • Ensure that Autoconnect is turned on
      • Run LapLink on both computers
      • Check the cable
      • Consult the Windows Device Manager when in doubt about USB or other kinds of ports
      • Enable the port
      • Serial cable connections: lower the speed of a serial port
      • Restart the computer
      • Improving parallel cable performance in Windows 95 and Windows 98
    • Checklist for wireless connections
      • Make sure you’re not trying to connect to a Windows NT, 2000, XP, or Windows 2003 computer
      • Set up the Windows infrared driver
      • Enable the wireless port
      • Ensure that Autoconnect is turned on
      • Run LapLink on both computers
      • Check the cable, if any
      • Lower the speed of the ports
    • Checklist for CAPI 2.0/ISDN connections
      • Run CAPI-compatible versions of LapLink on both computers
      • Check the security setup on the remote computer
      • Ensure that LapLink is set up to answer calls over CAPI 2.0/ISDN
      • If you are using ISDN in North America, avoid using the LapLink CAPI 2.0/ISDN
      • Close some LapLink services to allow connections over both channels
    • Checklist for File Transfer
      • Drop files directly on target folder
      • Use the Copy or Move command
      • Make File Transfer available to other computers
      • Log on to Windows before trying to use File Transfer
      • General tips for faster transfers
      • Tips for transfers over a serial cable
      • Tips for transfers over modems
      • Tips for transfers over a network
      • Tips for SmartXchange
      • Ensure that you have read access rights to network files you want to copy
    • Checklist for Xchange Agent
      • Ensure that LapLink is running on the host computer
      • Make sure that a scheduler program is running
      • Change an Xchange Agent schedule in your scheduler program
      • Close an Xchange Agent before it is scheduled to run
      • Create an Address Book entry to meet the security requirements of the remote computer
      • Turn off the LapLink callback feature
      • Avoid moving or deleting agent files for which you have created shortcut icons
      • Create a filter to synchronize a single file
      • Use Preview to limit the files to be copied in the current synchronization
      • Use Xchange Agent to overwrite, not merge, files
    • Checklist for Remote Control
      • Improve performance from the guest
      • Control the display properties of the host from the guest
      • Make Remote Control available to other computers
      • Use the keyboard to view the host screen
      • Use the latest driver for your video adapter
      • Avoid changing the color depth or display properties of a host
      • Use a special key combination to log on to a Windows NT, Windows 2000, XP or 2003 host
      • Do not install other remote control products and LapLink on the same computer
      • Avoid pressing CTRL+ALT+DELETE when viewing a Windows NT, Windows 2000, XP or 2003 host in full- screen Remote Control
      • Keep LapLink running before the Windows NT, Windows 2000, XP or 2003 logon prompt
      • Avoid running a Windows NT, Windows 2000, XP or 2003 host in VGA mode
      • Run DOS in a window on a Windows NT, Windows 2000, XP or 2003 host
    • Checklist for Print Redirection
      • Use the same printer driver on both ends of a connection
      • Use the Windows Control Panel to get additional information
      • When several printers are available, you can set up LapLink to prompt you for the printer to use
      • When printing from 16-bit programs, use the default printer
      • Some printer drivers do not support Print Redirection
    • Checklist for Text Chat
      • Press ENTER to send your message
      • Open a Text Chat window after connecting
      • Make Text Chat available to other computers
      • Save your Text Chat conversation from time to time
      • Shorten connection time by preparing messages beforehand
      • Use File Transfer for long messages
    • Checklist for Voice Chat
      • Use full duplex sound card drivers on both ends of the connection
      • When using half duplex, wait for the other person to finish talking
      • Adjust your microphone to a comfortable level
      • Adjust your speakers or headphones to a comfortable level
      • Minimize background noise, if possible
      • Tips for improving Voice Chat performance