Document Outline

• Chapter 1: Introduction
  • Introduction
  • Product Description
  • What Is in Your Modem Package?
  • Related Manuals
• Chapter 2: Quick Start
  • Introduction
  • What You Will Need
    • We supply
    • You supply
  • Safety Warnings
  • Step 1: Assemble the Modem
  • Step 2: Change the Internal Jumpers
    • Opening the Modem
    • Changing the Speaker Jumper
    • Changing the Dial-Up/Leased-Line Jumpers
  • Step 3: Connect the Modem to Your System
    • RS232 Connection
    • Line Connection
    • Phone Connection
    • Microphone Connection (MT5634ZBAV only)
    • Speaker Connection (MT5634ZBAV only)
    • Power Connection
    • Power-On Test
  • Step 4: Install the Modem in Windows
    • Adding the Modem to Windows 95 or NT
    • Removing Your Old Modem from Windows 95 or NT
  • Step 5: Install and Configure Your Software
  • Step 6: Call the Multi-Tech BBS
    • Windows 95 HyperTerminal
    • Windows Terminal
  • Step 7: Send a Fax
  • Step 8: Test the MT5634ZBAV Voice Circuits
    • Voice Mail Test
    • Loopback Test
    • Speakerphone Test
  • References
• Chapter 3: Features
  • What Can You Do with Your Modem?
  • Features
  • Required Equipment
    • Computer
    • Serial Cable
    • Telephone Line
    • Communications Software
  • Connections
    • Connecting to the Computer ("RS232")
    • Connecting to the Telephone Line ("LINE")
    • Connecting to a Telephone Set ("PHONE")
    • Connecting to a Microphone ("MIC")
    • Connecting to a Speaker ("SPKR")
    • Connecting to a Sound Card ("SPKR")
    • Connecting to Power ("PWR")
    • Surge Protectors and Lightning
  • Front Panel
• Chapter 4: AT Commands, S-Registers & Result Codes
  • AT Commands
  • AT Command Summary
  • S-Registers
  • Result Codes
• Chapter 5: Remote Configuration
  • Introduction
  • Basic Procedure
  • Setup
    • Changing the Setup Password
    • Changing the Remote Escape Character
• Chapter 6: Callback Security
  • Introduction
  • Setup Procedures
    • To Change the Setup Password
    • To Turn Callback Security On and Off
    • To Set the Parity of the Callback Security Messages
    • To Assign Callback Passwords and Phone Numbers
  • Calling Procedures
    • Password-Only Callback
    • Number-Entry Callback
    • Extension-Entry Callback
    • Direct Connection
  • Callback Security Commands
• Chapter 7: Solving Problems
  • Introduction
  • None of the Indicators Light
  • The Modem Does Not Respond to Commands
  • The Modem Dials But Cannot Connect
  • The Modem Disconnects While Online
  • The Modem Cannot Connect When Answering
  • File Transfer Is Slower Than It Should Be
  • Data Is Being Lost
  • There Are Garbage Characters on the Monitor
  • The Modem Doesn't Work with Caller ID
  • Fax and Data Software Can't Run at the Same Time
• Appendix A: Regulatory Compliance
  • FCC Regulations for Telephone Line Interconnection
  • Canadian Limitations Notice
  • FCC Fax Update
  • Compliance with BABT Requirements
  • European Low Voltage Directive
  • EMC and Safety Compliance
  • Australian Modem Warning Notice
    • Modem Commands
    • Call Attempts/Retries
    • Use of Supplied Power Transformer
    • For Voice Modems
  • New Zealand Telecom Warning Notice
    • Use of Supplied Power Transformer
• Appendix B: Technical Specifications
• Appendix C: Loopback Tests
  • Introduction
  • Local Analog Loopback Test (V.54 Loop 3)
  • Remote Digital Loopback Test (V.54 Loop 2)
  • Local Digital Loopback Test (V.54 Loop 2)
• Appendix D: Warranty, Service, and Technical Support
  • Limited Warranty
  • Service
  • Technical Support
  • Online Warranty Registration
  • The Multi-Tech BBS
    • To Log on to the Multi-Tech BBS
    • To Download a File
  • About the Internet
  • About CompuServe
  • About the Multi-Tech Fax-Back Service
• Appendix E: Upgrade Procedures
  • Introduction
  • Upgrade Overview
  • Step 1: Identify the Modem Firmware
  • Step 2: Identify the Current Firmware Version
    • Multi-Tech Web Site
    • Multi-Tech BBS
  • Step 3: Download the Upgrade File
    • Multi-Tech Web Site
    • Multi-Tech BBS
  • Step 4: Extract the Upgrade Files
  • Step 5: Clear Your Stored Paramenters
  • Step 6: Upgrade the Modem's Firmware
    • DOSFLASH
    • FLASHWIN
    • FLASHNT
  • Step 7: Restore Your Parameters
• Index