Document Outline

• Table of Contents
  • Chapter 1 - Description and Features
  • Product Description
  • About AT Commands
  • Features
  • Safety Warnings
  • Chapter 2 - Installation
  • Step 1 - Connect the Modem to Your System
  • Step 2 - Install the Modem Driver
  • Removing an Old Modem Driver
  • Step 3 - Setting Your Country or Region Code
  • Step 4 - Install PhoneTools
  • Chapter 3 - Using the Front Panel
  • Modem Configuration
  • LED Indicators
  • Liquid Crystal Display (LCD)
  • Option Selection
  • Menu Structure
  • Menu Overview
  • Status Trunk
  • Basic Options Trunk
  • Advanced Options Trunk
  • Remote Configuration Options Trunk
  • Diagnostic Options Trunk
  • Phone Number Memory Options Trunk
  • Caller ID Options Trunk
  • Menu Options
  • Status
  • Basic Options
  • Advanced Options
  • Remote Configuration Options
  • Diagnostic Options
  • Phone Number Memory Options
  • Caller ID Options
  • Chapter 4 - Leased Line Operation
  • Two-Wire Setup
  • Four-Wire Setup
  • Dial Backup and Leased-Line Restoral
  • Dial Backup and Leased Line Restoral Setup
  • Chapter 5 - Remote Configuration
  • Basic Procedure
  • Setup
  • Changing the Remote Configuration Password
  • Changing the Remote Escape Character
  • Chapter 6 - Callback Security
  • Setup Procedures
  • Turning Callback Security On and Off
  • Assigning Callback Passwords
  • Calling Procedure
  • Callback Security Commands
  • Callback Assignments Form
  • Chapter 7 - Troubleshooting
  • None of the Indicators Light
  • The Modem Does Not Respond to Commands
  • The Modem Cannot Connect When Dialing
  • The Modem Disconnects While Online
  • The Modem Cannot Connect When Answering
  • File Transfer Is Slower Than It Should Be
  • Data Is Being Lost
  • There Are Garbage Characters on the Monitor
  • The Modem Doesn't Work with Caller ID
  • Fax and Data Software Can't Run at the Same Time
  • Appendix A - Regulatory Compliance
  • FCC Part 68 Telecom
  • Fax Branding Statement
  • Canadian Limitations Notice
  • EMC, Safety, and R&TTE Directive Compliance
  • International Modem Restrictions
  • New Zealand Telecom Warning Notice
  • South African Notice
  • Appendix B - Technical Specifications
  • Appendix C - Warranty, Service, and Technical Support
  • Multi-Tech Systems, Inc. Warranty & Repairs Policies
  • Online Warranty Registration
  • Service
  • Replacement Parts
  • Technical Support
  • Internet Sites
  • Appendix D - Upgrading the Firmware
  • Introduction
  • Upgrade Overview
  • Step 1 - Identify the Modem Firmware
  • Step 2 - Identify the Current Firmware Version
  • Step 3 - Download the Upgrade File
  • Step 4 - Extract the Upgrade Files
  • Step 5 - Clear Your Stored Paramenters
  • Step 6 - Upgrade the Modem's Firmware
  • Step 7 - Restore Your Parameters
  • Appendix E - Installing a Modem Under Linux
  • Introduction
  • Standard Linux Serial Port Definitions
  • Installation
  • Setup
  • Appendix F - Pin Descriptions
  • RS-232 Pin Descriptions
  • RS-232 Cable Pinouts
  • Leased Line Pinouts
  • Index